Topic: Is BTC-e scamming you? - page 4. (Read 19965 times)

I am using BTC-E for more than a year now. Never had a problem with them. Even the support tickets were answered in time. May be right now they are experiencing too much work load.

Can u check for me also, This is my ticket number #GLB-742-93225.

#184746949   +XXXX.XX USD   Manual deposit egopay   
05.12.13
14:44:19

I believe I have filled in everything correctly when I made the payment because I copy/pasted everything from the wire transfer information. I've been waiting since 14 November for my deposit... support has not responded once and I keep on having to reply to keep the ticket open.

Please get them to have a look at ticket #TKZ-341-25068

It took three days for them to recieve a transaction from mtgox for me and i lost big time when ltc was going up now out of thousands of ltc i could have purchased and no one cares or takes responsiblity plus btce was not very cooperative in their emails and didnt want to help not really either way its allright it lost money theres not much i can do about it.  One thing about mtgox or btce or any of the btc exchanges they have no phone support only email and what is your recourse they dont even have an address to file a complaint or take legal action your just basically screwed.  Too bad i hate to be the one to say it but theres no legal way to do it its a gamble i guess.

thanks for the warning.

This is my ticket number #GLB-742-93225.

ok. Can u check this for me. Details of Payment: FFC ACC.9311.23440 ACC ID S165361E
i had sent all the document record, hope can get reply from btce. Thanks.

Can you please help to look at it?  it's more than 72 hours, didn't get any reply. the ticket number is #IGJ-368-15949

Thanks in advance.

I tried to deposit $1000+ to btc-e through egopay on 2nd Jan. Monday ,  the money on egopay account is successfully sent to btc-e's account, but didn't appear in my btc-e account. I raised ticket to the support site,but currently I still didn't get any replies, it's more than 72 hours. Have you encountered this kind of issue, Guys?

Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

Guys, today after so many tickets my account was credited!!! I got my money credited!!!!!!!!!!!!!!

YES

i consider myself scammed of my $2000

i opened a btc-e account, saw okpay as the lowest cost option to fund my account (big mistake) so i used okpay, opened an okpay account, then i sent my wire transfer of $2000 - that was 30 days ago as of this writing, i still do not have my money

i repeatedly asked about my wire transfer where it is what is the status i got 2 vague responses that their finance dept is checking.....etc.. not telling me anything concrete, okpay have since stopped answering my support tickets, their tel. no. is an answering machine, their address in british virgin island - out of reach for a scammed customer like me

i posted complaints in forum.okpay.com and they immediately delete my complaints, so are other old complaints i read before i place my complaint, they cleaned up their forum from any complaints every hour i think since i place a post there

now having experienced okpay, i ask a question, why is it an option in btc-e, this scammer company an option to deposit in btc-e, then i stumbled today on this article http://www.coindesk.com/btc-e-exchange-banking-issues/

this article basically tells me to give up already on my money its gone

now for additional info based on my small experience on bitcoin - okpay is used by both btc-e.com and mtgox.com

i'm surprise this scammer company okpay used by mtgox as an option to deposit

i also noticed mywot.com is easily manipulated by the army of okpay to give okpay a green color when you use mywot - mywot is useless if you want to check the reputation of companies like okpay

probably after a few months, okpay will change their name, since its army cannot fix anymore all the negative post out there

I think theres the reason the price there are bewlow adverage

I used them in the past , had a a delay once , correlated with some posts on this forum about people having trouble with them so I stopped using them
No bad experience with them but they are a bit shady.

For purely trading and sending crypto, btc-e is great. For anything involving fiat I generally stay away.

For me btc-e is a very good market. never had any problems.

Hopefully it will not be closed down, it seems like a good market place

They still require ID verification for any payment there bank sees as suspicious for anything from fraud and hacked accounts to money laundring,Banks have limits regarding privacy wherever they are located.
also btc-e itself might be asking for those to avoid possible chargebacks if the accounts were fake.

I also deposited an amount of USD 600 to my BTC-E account.
It has been 2.5 weeks and it still hasnt showed up.
I already send out 3 tickets and was asked for payment details a week ago.
I replied but havent heard anything from them since then.
Whats the best thing to do now?