Changelly is a very well known and trusted exchange. I used it multiple times whenever I want to buy crypto quickly without any problem. Can you send the transaction ID of your BTC payment? Maybe it is still pending? Or did you check carefully the website of changelly? This is the first time I see concern about swapping funds in changelly here.
If you can verify that you used correct website not phishing website and the BTC transaction was already confirmed. You can submit a ticket on there support regarding your concern.
Check it out here: https://support.changelly.com/support/home
Topic: Is changelly trustworthy?.... Funds gone :( - page 2. (Read 433 times)
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Hi there
A few days ago I used the swap function within myetherwallet to buy some ETH with BTC.
MEW (my ether wallet) seem to have "partnered" with changelly and implemented their service into the wallet.
It was the first time I used changelly as swapper and got burned right away.
Although I provided a BTC adress, neccessary for return in case of a failed transaction, I never got any ETH and I never got my BTC back.
So far, so bad, but when I asked MEW for help, they just gave me an email adress of changelly.
That was 4 and a half days ago.
Does changelly have a bad reputation? Is this a legit firm? Was I an idiot to trust them because they where implementd and "partners" of MEW?
Anybody else lost their funds to changelly?
A few days ago I used the swap function within myetherwallet to buy some ETH with BTC.
MEW (my ether wallet) seem to have "partnered" with changelly and implemented their service into the wallet.
It was the first time I used changelly as swapper and got burned right away.
Although I provided a BTC adress, neccessary for return in case of a failed transaction, I never got any ETH and I never got my BTC back.
So far, so bad, but when I asked MEW for help, they just gave me an email adress of changelly.
That was 4 and a half days ago.
Does changelly have a bad reputation? Is this a legit firm? Was I an idiot to trust them because they where implementd and "partners" of MEW?
Anybody else lost their funds to changelly?
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