Topic: Is kraken.com a scam? - page 4. (Read 15092 times)

So the yesterday's baby has become a big brother today. Good

It was Halkbank in TR that rejected and returned those transfers, Fidor received them back as Sophia from Kraken support is saying.

1st transfer of 1147 EUR was made in last week of February, and 2nd was made in 1st week of March (1289 EUR).

I was also thinking like this but since my replies to this support ticket are all ignored since over a month, i have written this issue here to tell about it.
They could at least say like, "please wait we're still awaiting response from Fidor bank" etc, but no response, and i feel and know my money is lost. Who has it ? Fidor ? Kraken ? Halkbank ?

Thank you everyone for your replies.

Kraken is one of the best exchanges out there in all seriousness

Sad to hear that you had such an incident with them, I can tell you that I didn't get a single issue with Kraken so far, but you should be carefull with the amount of money you are transfering from and to your bank unless you have a "professional/commercent license" (name is different in each country), my advise in future to never transfer 1800€+ during a one month periode as your bank has a legal obligation to verify and sent the origin of the transaction to money control organism of your country

I am surprised that fidor returned the funds
Always thought they are btc friendly

Kraken is scam. They have defrauded me 2436 EUR total. I made 2 transfers over 2 months ago. The receiving bank returned the transfers back due they don't like Bitcoin. After several support tickets and emails, after a month ago i got this response below from Kraken. A month passed, waited weeks and emailed them about the status, and there is no response. Last week i wrote every day, still no response. I believe my money has been defrauded by Kraken. My email wording was very polite and friendly. They simply do not response. I have taken another support ticket, also no response. I don't know what to do else.

Sophia clearly confirms the receipt of both transfer by Fidor bank a month ago. But no funds in my account and NO RESPONSE from Kraken any more.

This is scam. I'll update here if this issue gets resolved.


> ACBER**        03-05-14 12:32:48 +0200        Wire Transfer        EUR 1,147.08
> ACBW5**        02-25-14 10:29:46 +0200        Wire Transfer        EUR 1,289.71
> ----------------------------------------------
>
> Sophia, Apr 14 12:43
>
> Hello,
>
> Apologies for the delay; however, we were awaiting a response from Fidor
Bank.  Fidor Bank has acknowledged that the withdrawals were returned, and
I have requested that they credit your Kraken account with the returned
withdrawals immediately.  I will confirm with you once I
receive an update from the bank.  Thanks so much for your patience as we
work to resolve this issue.
>
> Best,
>
> Sophia
> Kraken Support

A site with SSL simply means the data is encrypted when it is transfered to and from the server.
It doesn't really tell you much if the site is scam or not IMO.

To know that site legit or not you can follow these methods given below:
You can read user reviews, problems, their quires, responses and rating about the site in http://webutation.net   

You can also do a whois search in the site WhoisXY.com  and know the owner, technical, administrative contact details etc.. you can use the phone number or email id which you get in whois search and try to contact the person and clarify your doubts.

If the site has SSL certificate it is good site for transactions. SSL certificate enabled site looks like https://paypal.com.

It is not scam for sure, they are just new. I am using their service and no problem happened ever.

Kraken is going to become one of the big players if you ask me.  They just need more volume.

It's a new exchange but I would trust it more than any other exchange at the moment but they haven't got the most options available.

It is not a scam. This company is quite new in the market - it's late in the game, and liquidity and user trust takes a lot of time to build.

Use a chinese site, are better

Used it a couple of times, all went well.

most likely not! but you'll never know exactly before trying

Kraken is legit and has been serving the community for a long time now.

Be careful, Be careful!!!

Here's what just happened to me.  I found this thread by searching google about kraken "acceptable states".


I applied over a week and a half ago to Kraken, got the welcome and confirmation email and didn't read them (never do that).

So then I proceeded to go through the steps quickly to level 1, 2, and 3 verification.  I gave them SSN, addresses, copy of DL, scan of Utility bill, etc...  then, I receive an email back from simply "Pam", no last name etc, stating that some of the information didn't match with what I typed in.  True enough, autocomplete had filled in a wrong address, so I corrected it with Pam, who was cheerful and ready to help.  It took about a week of emailing back and forth, more discussion about my real address in the States etc.  AFTER about a week I get the email again from "Pam" stating congrats I'm verified!  Level 3 Whoopy!  So I say thanks for the help.

Then-
next day I write an email that I'm wiring my first transfer from my US account  amount $8000 approximately.

No response-  not really a problem right?

I wait Friday, Sat, Sunday, Monday, ... then-  I get a response from "Pam" this is what it essentiallly says-  "Unfortunately we don't give more than level 1 Verification (only deposit of virtual currency allowed) to anyone from (your state).  I said that (somewhere buried in) the confirmation email you got.  Do you remember reading that?"

What?  First, my bad for not reading that- it indeed is there- but WHY THE HELL GO THROUGH 8 DAYS OF EMAILING DOCUMENTS AND ID which are CLEARLY from that state???

No response yet.


I'll tell you why-  I hadn't sent the wire yet, but they counted on that I had.  My money would be G, O, N, E.

Folks, she spent a week with me discussing my license, my address in (forbidden state), my DOB, my SSN, etc..  They KNEW I was from that state.  Unfortunately for me I hadn't read the confirmation email. Lesson learned.  The only explanation other than flat-out lameheadedness on "Pam"'s part is this-  they waited several days for me to initiate a wire.  Why?

Jesus, kraken is not a scam, don't be so paranoic

I would be careful.  Very, very careful.
They might be well intentioned, but I see absolutely nothing at all on their site about who's behind it.  I mean the legal, verifiable stuff.  Things like trading licenses, where they're incorporated etc.

I doubt they have intent to scam, but I would worry about the realistic prospects of them being shutdown by $gov or $deity and you never seeing your money again.
Many of us thought Bitcoinica was legit too, and it had about as much info on the site as Kraken.  At this moment in time, I expect them to share a similar fate.

If I'm wrong and this stuff is there and posted in accordance with the law then I'll post a retraction, but seriously as much as I want to like these guys they really don't look legit to me.