We are still getting contacted from the customers of Minersource.net and Miner Hosting LLC... so let us repost this!
Also, we are getting inquires from minersource.net customers regarding hosted miners went offline for weeks and missing. We are NOT affiliated with minersource.net or Miner Hosting LLC and we DO NOT have information regarding their business status.
We have nothing to do with any miners being hosted by Minersource.net or bobsag3 or Thomas_s. They were either hosted in their Aurora, Colorado facility or some at various locations. Some users posted that Minersource.net was hosting miners at other facilities as well. Please look at the trust feedback related to bobsag3 or Thomas_s for additional information.
According to some customers, some miners were sent to MinerSource's Facility in State of Oregon in USA. (We never verified that but it appeared the facility belonged to other company.
https://bitcointalk.org/index.php?topic=976172.20OregonMines.com
Since we are getting inquires from MinerSource.net customers, not able to communicate with the sellers....
We have no idea of their status. It could be just their website is down or DNS setting may went bad or whatever the cause may be
If you are MinerSource.net customers who purchased
Bitmain Antminer Products and needing tech support or warranty be taken care of, please submit a ticket at
http://bitmain.zendesk.com or
PM us or call us at
+1-844-248-6246 Option 2We CAN NOT issue refund on items purchased from MinerSource.net or Miner Hosting LLC, however, we may be able to assist you with the warranty or tech support need for the Bitmain Antminer Products.
Bitmain Product Warranties are 90-days from the factory shipping date. (Not the day you purchased from someone reselling them.) However, we do service miners that are even out of warranty for a small fees. Just let us know what you need and we sure have some solutions for you on Antminer Related Products.