We are still getting inquires from their customers for unable to reach them... so here you go again.
According to the Bitcointalk.org website, they are still around on the forum
https://bitcointalksearch.org/user/bobsag3-144143https://bitcointalksearch.org/user/thomass-138415For Tech Supports and Warranty Need from former Minersource.net or Miner Hosting LLC customers who can't reach them for their assistance (For
BITMAIN ANTMINER PRODUCTS ONLY), can be serviced from here. please send e-mail to [
support @ bitmain . zendesk . com ] with a proof of purchase from Minersource.net or Miner Hosting LLC. We will waive the need for the original order confirmation number from Bitmaintech.com order page.
WE CAN NOT HONOR ANY REFUND REQUEST on hardware you purchased from Minersource.net or Miner Hosting LLC. Please contact your bank or credit card companies for those need.
Since we are getting inquires from MinerSource.net customers, not able to communicate with the sellers....
We have no idea of their status. It could be just their website is down or DNS setting may went bad or whatever the cause may be
If you are MinerSource.net customers who purchased
Bitmain Antminer Products and needing tech support or warranty be taken care of, please submit a ticket at
http://bitmain.zendesk.com or
PM us or call us at
+1-844-248-6246 Option 2We CAN NOT issue refund on items purchased from MinerSource.net or Miner Hosting LLC, however, we may be able to assist you with the warranty or tech support need for the Bitmain Antminer Products.
Bitmain Product Warranties are 90-days from the factory shipping date. (Not the day you purchased from someone reselling them.) However, we do service miners that are even out of warranty for a small fees. Just let us know what you need and we sure have some solutions for you on Antminer Related Products.