Well, many did used them solely to trade due to volume, that worked with btc untill now. This btc withdraw problems are hard to imagine. Those who wanted to withdraw fiat should have stay away as that was and is bigest gox problem.
The specific cause of the BTC withdrawal problems were very hard to predict, but that customers could get problems withdrawing BTC for some reason wasn't too hard to imagine. Considering all the other problems they've had for a long time and which they've promised would be fixed a long time ago, it's just one more in a long series of problems.
If you believed that whatever the latest problem they have been having would be the last then you are incredibly naive. Every time there is a new problem they've given the impression that it's going to be short term and then everything would work flawlessly again, but it's been clear for a long time that for every little step forward they are taking another two steps back.
i just told you my opinion why many did traded with btc only and why so many conginued to use mtgox. I fully agree that gox have big big problems and given false promises. However, again, btc withdraw issue were indeed hard to imagine, at least that should work fine. I do not know what you refer by customers could have problems withdrawing btc for some (whatever) reason? What reason in the past could predit current issues with btc withdraw?
Also you are pretty vogue with your explanation. What stateamant and what dis(belif) should have warn btc traders only and what make them naive?
To draw a pararel, why bfl has new customers and why people still buy miners from bfl?
