Topic: Is Stake.com allowed to lock account with $6,000 untill I lose it all? - page 3. (Read 562 times)

I have been playing at stake.com from past 5+ years. Withdrawn many amount without any hassle. Never prompted to verify my KYC details. To be honest stake is one of the best casino and sportsbook present in the market. I am sure other members will agree with me on this. Now I am not supporting completely to stake.com, but you also don’t have enough evidence to prove your words. They might suspect you with multi accounting, or underage, or money laundering, hence maybe asked you for KYC, if you didn’t break any rules, then definitely you might have got your funds back. Nevertheless politely ask the support team about what exactly happened with you, and I am sure they gonna explain it to you more patiently.

But that's the problem they don't take responsibility but start blaming casinos just because they can't hold themselves back from gambling inspite of all the issues going on.So the casino can block the account as they have mentioned in terms also but users would still argue about it without taking responsibility they are also responsible on their end.

You losing your entire winning is not to blame on stake; your loss is as a result of your lack of control over your gambling decision. Beside the games where it was as normal as it was before you detected that your account was suspended from making any withdrawals, the only time you should blame the Casiono for your loss is when they manipulate those games and you are sure yourself that what you predicted is what's right, but the result shows others wisdom. Since there was no such case, then you should take responsibility for your own loss as it was a result of your bad gambling habit, just as others have pointed it out.

So next time I will advise that if your account is being restricted in any casino out there, always try as much as possible to follow the due process regarding their requirements and wait patiently for the withdrawal to be enabled again in order for you not to allow what happened between you and Stake to repeat itself.

This was approximately a year ago, and I would like to share a recap of what occurred.

In late June of last year, I had a fortunate sports betting experience and won around $6,000 in LTC (120 LTC). Following my win, I promptly requested a withdrawal, but unfortunately, it was denied. This surprised me since Stake is typically known for their quick withdrawal times. To understand the situation, I reached out to their support team for an update.

Upon inquiring about the denial, I was informed that this was a routine check and they requested me to undergo KYC verification up to level 4. Level 4 is the highest level of KYC, which involves providing a picture of my Passport/ID, a personal banknote to demonstrate proof of funds, and a bill to verify my residency. Initially, I found this request rather unusual and tried to obtain a valid reason as to why I was being singled out for verification when I simply wanted to withdraw my winnings. However, the support team was unhelpful, claiming they didn't know the reason or attempting to avoid the question by insisting on KYC verification.

After submitting the required documents, I received a notification stating that the documents I had provided were insufficient. They cited poor image quality, unclear details, and sometimes even failed to provide a reason, leading me to believe they were deliberately prolonging the withdrawal process.

Interestingly, despite the withdrawal issues, I discovered that I was still able to place bets on the platform. Unfortunately, like any other addict, I continued gambling until I lost all my winnings within four days. I attributed this to sheer bad luck, convincing myself that it was solely responsible for my losses.

However, I later spoke to a friend who underwent the same KYC procedure and learned that his verification process took less than a day, enabling him to withdraw his funds instantly.

Curiosity led me back to stake.com to review my betting history and investigate what had truly transpired. To my surprise, the tickets had disappeared, and when I questioned the support team about this, they attributed it to a platform issue, stating that neither party could access the tickets and that nothing could be done about it (refer to the images below).


I don't wish to dwell on this matter any longer, but I would appreciate hearing your thoughts. Personally, I feel that this is a highly questionable practice, allowing users to continue gambling while demanding verification for withdrawals, and then conveniently erasing the tickets and evidence. It appears to be nothing short of shady and potentially predatory to me.

Interestingly, despite the withdrawal issues, I discovered that I was still able to place bets on the platform. Unfortunately, like any other addict, I continued gambling until I lost all my winnings within four days. I attributed this to sheer bad luck, convincing myself that it was solely responsible for my losses.

^Exactly this

Get your KYC done beforehand. Otherwise you might find yourself in a tangled web of unjustified bureaucratic nonsense. The reason being quite simple: Even though most people mistake a complicated KYC process with malice from the side of the casino owners, the truth is that a long KYC process is because you tripped a lot of red flags like using a VPN, using a bot or just because you broke a rule from the terms and conditions. People really underestimate the terms and conditions and would rather not read through them because they can be quite long. But that laziness always has a price in the end.

Handing out KYC documents is not too much of a big deal,  if you don't have anything to hide like users in the US have been facing this level of restriction and verification demand since most casinos in that region are regulated.

Mate don't take this as an attack but just a friendly advise that before you place your first bet on a centralized casino,  you should first make sure to have pass through all the kyc process.

Unless you have not made up your mind to gamble at the casino if not,  KYC should be the first thing you should take care of because if you want to verify the account when it runs into trouble,  you may find it hard to pass through the verification process due to pressure to withdraw your winning.

It is a lesson for everyone to learn about KYC when it is requested that is why we need to make enquiry about a casino procedure for KYC and if we are not satisfied on it we can walk away and check the next door. It is not just about the amount to be withdrawn but to be sure we get the KYC verified before committing to stake. If for example KYC was already verified then when there is no release of funds, that becomes a pure red light for possible scams.

It is indeed unfair to the players to be subject to endless KYC processes and this mostly happens when the customer wants to either withdraw or deposit an amount higher than $5,000 gamble should be aware of that risk and try to make their transactions below that amount.

Interestingly, despite the withdrawal issues, I discovered that I was still able to place bets on the platform. Unfortunately, like any other addict, I continued gambling until I lost all my winnings within four days. I attributed this to sheer bad luck, convincing myself that it was solely responsible for my losses.

this is an old scam practice of the sites. endless verification for nervousness and playing the balance. countless have been cheated like this.