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Topic: Is Stake.com allowed to lock account with $6,000 untill I lose it all? - page 2. (Read 566 times)

copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
According to my understanding of your story, maybe that's really the intention and the stakes want you to reuse the money you won by playing on their platform. Since 6000$ is a large amount, that can be considered a bit of a lesson learned.
It's just sad that when it comes to casino withdrawal issues like that, especially the big amount in question is the length of the process that the casino platforms do before they approve you to withdraw, and there's nothing we can do about that because they hold our account and balance assets on their platform.

Casino has the right to review the withdrawal of any account if they want it. His money will still be intact on his balance if he didn’t wager it all and lose. The point here is he just to put the blame to the casino by locking his funds while he can recover it if he just wait for the process. Stake has a lot of high roller player and I’m sure they will post a complaint here once they experience same scenario like OP which is not the case here.

Stake withdrawal is instant even on higher amount than OP money. The OP account game history probably has some unusual activity for Stake security alerted.

The OP is already offline for almost 3 weeks. I guess he already accepted the loss.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
Most comments here say do KYC before starting to play. I also do that and it's a smart way but some people still value to keep their personal information safe.
Also, if KYC is so important they should just make it mandatory before you are able to make your first deposit.

It is unfair to be able to deposit and not withdraw. It's basically the same as making an investment in Logan Paul's crypto zoo, you can invest but it's not a given you see your money ever again.  Grin

It might be a trick used by the platforms to get many deposits as much as they can but they will only pay money to whoever deserves it which is legally acceptable but ethically not however we can't change the system how it used to be so the only choice is if we don't like it then choose the one which suits ours.

On the other hand, anyone can mistake even the big reputed casino too but OP spend all the money in just a day and now blaming the casino is not going to bring the money back or it's just the same kind of excuse used by the addicts to blame their mistakes on others.
hero member
Activity: 2702
Merit: 672
I don't request loans~
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They technically can take however long they want with their KYC process, and can provide results with whatever it is they might have received. Note that checking of KYC is still done in person so who knows, your KYC check might have just gone under a group of lazy asses so it was rejected. Simply adopt a try again attitude imo and resent your KYC documents, this time in a state where there's no way they'd have issues with, maybe scanning it instead of taking a photo.

But let's be real, let's not blame anything but ourselves for our losses. You could've opted to, well, idk NOT gamble? It doesn't matter really how your funds ended up staying in your casino account. It didn't ask you to gamble it, so it's no ones at fault here but you.
full member
Activity: 938
Merit: 108
OrangeFren.com
According to my understanding of your story, maybe that's really the intention and the stakes want you to reuse the money you won by playing on their platform. Since 6000$ is a large amount, that can be considered a bit of a lesson learned.
It's just sad that when it comes to casino withdrawal issues like that, especially the big amount in question is the length of the process that the casino platforms do before they approve you to withdraw, and there's nothing we can do about that because they hold our account and balance assets on their platform.
hero member
Activity: 2814
Merit: 734
Bitcoin is GOD
There are a few casinos which I will put at the very top when it comes to offering everything or almost everything a gambler may want, and stake is on that short list.

However the issue the OP faced is something many gamblers like him have faced before, after all the reasons why their documents were rejected seem to have been very clear, so they only needed to correct those issues, get verified and then make a withdrawal, however during that process they decided to gamble and they accepted the risk that they could lose their money, and now they have lost it they are mad this happened, so I do not see they have too much of a case against stake at all.
I'm not sure if a casino can also block the ability for a gambler to make bets when they lock an account because they failed KYC verification, but I also agree that it's not their issue if the gambler was able to gamble and he did that and lost everything instead of trying and completing their KYC verification first and then trying to withdraw again, the casino didn't ask OP to play or gamble more, but they did it themselves so it's their own mistake.

And it happens sometimes when a platform doesn't accept the documents of a player and asks for reiterations and it's a normal thing, a player needs to reconsider their submitted documents, check for errors and mistakes, and then resubmit them again or simply submit another document for it.
Casinos cannot really do that, gamblers in the market of cryptocurrencies are incredibly paranoid about anything which may cause their funds to be blocked on their accounts, so if a casino in a show of goodwill decided to not allow a gambler to make any bet with the amount they want to withdraw when their accounts are still been verified, you can be sure then they will complain about the casino trying to scam them.

As such it is better for casinos to simply let gamblers to do what they want with their coins during the verification process, and if this means a few people like the OP lose their coins then so be it.
hero member
Activity: 2282
Merit: 795

Handing out KYC documents is not too much of a big deal,  if you don't have anything to hide like users in the US have been facing this level of restriction and verification demand since most casinos in that region are regulated.

I think some reasons that people are layed back from going through KYC is if they feel they can bypass it or when it is not a strict law that everyone is used to like the US you mentioned.

If a jurisdiction has made regulation a law, that means every other casino opening up in that country mandates KYC and bettors will get that knowledge already before opening an account that they must give themselves to KYC as prerequisite then it should settle the whole up and down about issues with not allowed to withdraw funds because of lack of kyc verification.

Sometimes, it is not about on the topic of hiding your KYC documents. Most of the time, the KYC documents being asked by some gambling platforms and exchanges are too restrictive that it brings more harm than good.

For example, in our local exchange in order to reach a certain verification level, the staff asked for the ITR of my mother and my most recent bank deposits. In addition, they even asked for the details of all the transactions that I have used in multiple platforms.

Sure, I understand that KYC was implemented in order to enhance one's security and to follow the mandate of some laws but if it becomes too restrictive, it destroys its very purpose.
legendary
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform

I don't wish to dwell on this matter any longer, but I would appreciate hearing your thoughts. Personally, I feel that this is a highly questionable practice, allowing users to continue gambling while demanding verification for withdrawals, and then conveniently erasing the tickets and evidence. It appears to be nothing short of shady and potentially predatory to me.
Even crypto exchange where I trade, (all of them that ive used), still allow customers to trade, buy, sell, coins while the customer is suspended from withdrawing due to one issue or the other, this is something I have personally experienced myself on not just one or two exchanges but on as many of them I've used and had minor to serious withdrawal issues.
So I do not see this practice as evil in any way, you simply was the one who decided to keep gambling amid your withdrawal issues, and unfortunately lost all your winnings.. So trying to now turn back and blame the casino for the result of your own decisions is rather not fair..

When the Casino asked you to pass kyc verification before you can withdraw, if you know you aren't ready to lose any part of that money, you should have abstained from gambling at that time and pursue the kyc verification till the end.


jr. member
Activity: 151
Merit: 4
And it happens sometimes when a platform doesn't accept the documents of a player and asks for reiterations and it's a normal thing, a player needs to reconsider their submitted documents, check for errors and mistakes, and then resubmit them again or simply submit another document for it.
You are way too naive. Do you really think that's the only reason why casinos do this sort of stuff? It's not that simple. They use these tactics to make the player use up his/her funds in order to avoid paying them later.

This particular tactic works quite often since many gamblers are impatient leading to them gambling away their funds and getting screwed in the process.

I have tried explaining this many times. Most here are betting $2 and/or are beyond help. Save your energy.
legendary
Activity: 3416
Merit: 1225
Enjoy 500% bonus + 70 FS


I don't wish to dwell on this matter any longer, but I would appreciate hearing your thoughts. Personally, I feel that this is a highly questionable practice, allowing users to continue gambling while demanding verification for withdrawals, and then conveniently erasing the tickets and evidence. It appears to be nothing short of shady and potentially predatory to me.


Its a trap it's not only at Stake I remember one story on one casino, the same incidence, and the same player experience, but there are other players who can control their urge to bet although they are allowed to bet, they must have known based on your bet history that you are a habitual bettor and you are likely going to bet under any circumstances and they are right.
The only solution for this is to shut yourself from betting or bet on other casinos with an allocated amount, every player will experience, and only on his level of control can he beat the casino's temptation.
hero member
Activity: 798
Merit: 896
Leading Crypto Sports Betting & Casino Platform
Most comments here say do KYC before starting to play. I also do that and it's a smart way but some people still value to keep their personal information safe.
Also, if KYC is so important they should just make it mandatory before you are able to make your first deposit.

It is unfair to be able to deposit and not withdraw. It's basically the same as making an investment in Logan Paul's crypto zoo, you can invest but it's not a given you see your money ever again.  Grin

KYC is general is understandable but this "level 4 verification" with proof of funds is just too much.
I played and was limited at countless FIAT sites in the past, at every site I went through full KYC and never in my life I have encountered a proof of funds requirement situation, not once. This just came recently with these crypto casinos ans sportsbooks and this development it not nice.

I for myself wouldn't know how to pass this level. My funds came from several places, some of them are hard to document as they were for example translation works that were paid basically in private, without a bill or whatever. As some guy in a scam accusation stated, he got funds from winning at a different site, then gambled with these funds at stake. They didn't accept this explanation, even though he sent screen shots. That's so strange and totally stupid actually.

They say it's to prevent money laundering, but this only happens after you win and/or you are in profit. If you lose the money they don't care where it came from and are happy to take it.
legendary
Activity: 3542
Merit: 1965
Leading Crypto Sports Betting & Casino Platform
It looks like $6000 is some kind of trigger..... here is another example of someone that are going through the same thing, when they reached $6000 ===> https://bitcointalksearch.org/topic/impossible-kyc-requirements-stakecom-withholding-6000-usd-5457958

I do not think this is done deliberately, but we are dealing with humans here... and you might have been unlucky to have pissed off the wrong person that work with this. The money is gone now..... so whatever you do now, will be seen as you being butthurt over your losses, so I will write it off... and decide if I would continue gambling at a casino where they have treated you like that.  Roll Eyes Tongue
member
Activity: 511
Merit: 11
Usually, when you lose the balance, you immediately receive a message that the account has been verified
hero member
Activity: 3178
Merit: 977
www.Crypto.Games: Multiple coins, multiple games
And it happens sometimes when a platform doesn't accept the documents of a player and asks for reiterations and it's a normal thing, a player needs to reconsider their submitted documents, check for errors and mistakes, and then resubmit them again or simply submit another document for it.
You are way too naive. Do you really think that's the only reason why casinos do this sort of stuff? It's not that simple. They use these tactics to make the player use up his/her funds in order to avoid paying them later.

This particular tactic works quite often since many gamblers are impatient leading to them gambling away their funds and getting screwed in the process.
sr. member
Activity: 1246
Merit: 262
Its difficult reached until four level KYC in stake, I have account and blocked due not logic reason and see how difficult for passing KYC until level four and we need upload many document. Actually its not required when withdrawing fund need to KYC because Stake give us access deposit huge fund although account still not upload any ID document yet.  I don't know why many gambling site make us difficult position when withdrawing time but easy for deposit fund, not matter with new account create when depositing fund but faced difficult when withdrawing fund exactly above $1k.

For stake trouble, I think its not first problem because many user have made with their problem exactly withdrawing fund and account have been disable. I don't know what Stake respond exactly with some account get difficult when withdrawing their fund.
hero member
Activity: 2828
Merit: 611
There are a few casinos which I will put at the very top when it comes to offering everything or almost everything a gambler may want, and stake is on that short list.

However the issue the OP faced is something many gamblers like him have faced before, after all the reasons why their documents were rejected seem to have been very clear, so they only needed to correct those issues, get verified and then make a withdrawal, however during that process they decided to gamble and they accepted the risk that they could lose their money, and now they have lost it they are mad this happened, so I do not see they have too much of a case against stake at all.
I'm not sure if a casino can also block the ability for a gambler to make bets when they lock an account because they failed KYC verification, but I also agree that it's not their issue if the gambler was able to gamble and he did that and lost everything instead of trying and completing their KYC verification first and then trying to withdraw again, the casino didn't ask OP to play or gamble more, but they did it themselves so it's their own mistake.

And it happens sometimes when a platform doesn't accept the documents of a player and asks for reiterations and it's a normal thing, a player needs to reconsider their submitted documents, check for errors and mistakes, and then resubmit them again or simply submit another document for it.
jr. member
Activity: 131
Merit: 2
Mate don't take this as an attack but just a friendly advise that before you place your first bet on a centralized casino,  you should first make sure to have pass through all the kyc process.

Unless you have not made up your mind to gamble at the casino if not,  KYC should be the first thing you should take care of because if you want to verify the account when it runs into trouble,  you may find it hard to pass through the verification process due to pressure to withdraw your winning.

^Exactly this Roll Eyes

Get your KYC done beforehand. Otherwise you might find yourself in a tangled web of unjustified bureaucratic nonsense. The reason being quite simple: Even though most people mistake a complicated KYC process with malice from the side of the casino owners, the truth is that a long KYC process is because you tripped a lot of red flags like using a VPN, using a bot or just because you broke a rule from the terms and conditions. People really underestimate the terms and conditions and would rather not read through them because they can be quite long. But that laziness always has a price in the end.



 

I have also done this,going through KYC Level 2 which is enough considering my wagering,deposits and withdrawals amount I don't need to go to Level 3 or 4 there but for people who play heavily and are like in high VIP levels they should very well be KYC verified Level 4 so there will not be any bureaucratic disputes between the casinos and the person as the casino would have all of the needed things for the person,like ID card,his real data from that,proof of address,utility bill and also source of funds which is the last requirement in Level 4 there.

It depends on the user but most users who play heavily in any casino should be very well KYC verified or if they don't then they will be forced to play little money and withdrawing up to 500-1000 dollars max without KYC depending on the casino.
That's not the point. The point is that Stake deleted tickets. KYC was given. The player got desperate for money and was trying to get a loan. Stake knew what they were doing holding his money. They just had to wait for the player to start playing again no matter how long it took.
legendary
Activity: 3318
Merit: 1247
Bitcoin Casino Est. 2013
Mate don't take this as an attack but just a friendly advise that before you place your first bet on a centralized casino,  you should first make sure to have pass through all the kyc process.

Unless you have not made up your mind to gamble at the casino if not,  KYC should be the first thing you should take care of because if you want to verify the account when it runs into trouble,  you may find it hard to pass through the verification process due to pressure to withdraw your winning.

^Exactly this Roll Eyes

Get your KYC done beforehand. Otherwise you might find yourself in a tangled web of unjustified bureaucratic nonsense. The reason being quite simple: Even though most people mistake a complicated KYC process with malice from the side of the casino owners, the truth is that a long KYC process is because you tripped a lot of red flags like using a VPN, using a bot or just because you broke a rule from the terms and conditions. People really underestimate the terms and conditions and would rather not read through them because they can be quite long. But that laziness always has a price in the end.



 

I have also done this,going through KYC Level 2 which is enough considering my wagering,deposits and withdrawals amount I don't need to go to Level 3 or 4 there but for people who play heavily and are like in high VIP levels they should very well be KYC verified Level 4 so there will not be any bureaucratic disputes between the casinos and the person as the casino would have all of the needed things for the person,like ID card,his real data from that,proof of address,utility bill and also source of funds which is the last requirement in Level 4 there.

It depends on the user but most users who play heavily in any casino should be very well KYC verified or if they don't then they will be forced to play little money and withdrawing up to 500-1000 dollars max without KYC depending on the casino.
jr. member
Activity: 131
Merit: 2


I don't wish to dwell on this matter any longer, but I would appreciate hearing your thoughts. Personally, I feel that this is a highly questionable practice, allowing users to continue gambling while demanding verification for withdrawals, and then conveniently erasing the tickets and evidence. It appears to be nothing short of shady and potentially predatory to me.

Imagine if you hold on and did not play you could have withdrawn your money because Stake cannot hold on to your money for too long because your issue will eventually land in the scam section, this is not an isolated case I have seen this complaint on other casinos too, but some of them able to withdraw their funds even though they can still bet, for a gambler its very tempting to play while you're waiting for your KYC to get verified, but there will always consequence like what happened to you.
So next time if you get in the same situation not necessarily at Stake, control yourself from using the money that you cannot withdraw.

3 months isn't to long? Should he wait 6 months 1 year or 2 years. It's amazing that people think 3 months is fine.
hero member
Activity: 2758
Merit: 705
Dimon69


I don't wish to dwell on this matter any longer, but I would appreciate hearing your thoughts. Personally, I feel that this is a highly questionable practice, allowing users to continue gambling while demanding verification for withdrawals, and then conveniently erasing the tickets and evidence. It appears to be nothing short of shady and potentially predatory to me.

Imagine if you hold on and did not play you could have withdrawn your money because Stake cannot hold on to your money for too long because your issue will eventually land in the scam section, this is not an isolated case I have seen this complaint on other casinos too, but some of them able to withdraw their funds even though they can still bet, for a gambler its very tempting to play while you're waiting for your KYC to get verified, but there will always consequence like what happened to you.
So next time if you get in the same situation not necessarily at Stake, control yourself from using the money that you cannot withdraw.

Being impatient is the trademark behavior of gambler. They will keep playing whenever they have a chance especially on that particular situation which he can’t withdraw his balance while he can play it more.

I’m sure OP check his balance frequently while its stuck on his account. Seeing bambling games while you have money available to gamble and stress at the same time since you can’t withdraw it will surely result on the OP fck situation.
hero member
Activity: 2926
Merit: 567


I don't wish to dwell on this matter any longer, but I would appreciate hearing your thoughts. Personally, I feel that this is a highly questionable practice, allowing users to continue gambling while demanding verification for withdrawals, and then conveniently erasing the tickets and evidence. It appears to be nothing short of shady and potentially predatory to me.

Imagine if you hold on and did not play you could have withdrawn your money because Stake cannot hold on to your money for too long because your issue will eventually land in the scam section, this is not an isolated case I have seen this complaint on other casinos too, but some of them able to withdraw their funds even though they can still bet, for a gambler its very tempting to play while you're waiting for your KYC to get verified, but there will always consequence like what happened to you.
So next time if you get in the same situation not necessarily at Stake, control yourself from using the money that you cannot withdraw.
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