Jaxx wallet restored from seed words - empty

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: Iranud on September 16, 2018, 07:30:08 AM

I got my Jaxx wallet on my old system with some coins. Forgot my password. I can’t find my pk or mnemonics. Wtf can I do?

Usually (with each PROPER wallet), nothing except for bruteforcing the private key (which does only work if you had a very very weak password or you can remember the majority of your password).

But.. since you are using jaxx you might have another chance.
Jaxx has quite a few vulnerabilities which allow to extract the private keys. You might want to search for one and get/create an exploit to extract the seed / private keys.

And in the future, make sure to have a backup of your mnemonic seed. And please do NOT further use jaxx.

ANYONE can steal your coins if you are using jaxx using simple malware.
In this case, this is helpful for you. But generally this is a worst case scenario.

Lucius

legendary

Activity: 3234

Merit: 5637

Blackjack.fun-Free Raffle-Join&Win $50🎲

Quote from: Iranud on September 16, 2018, 07:30:08 AM

I got my Jaxx wallet on my old system with some coins. Forgot my password. I can’t find my pk or mnemonics. Wtf can I do?

If you do not know anything about password and your seed then nothing can be done in this case, your best chance is to try find password or seed. You probably wrote them somewhere, and maybe you use same password for other wallets/sites. Try to remember how many characters was in the password, maybe it can be done by brute force if it's a short and simple password.

You can check this tool : https://github.com/gurnec/btcrecover

Iranud

newbie

Activity: 26

Merit: 0

I got my Jaxx wallet on my old system with some coins. Forgot my password. I can’t find my pk or mnemonics. Wtf can I do?

gentlemand

legendary

Activity: 2590

Merit: 3015

Welt Am Draht

Quote from: herrakani75 on September 12, 2018, 02:54:57 PM

I have Coinomi on my phone but I'm not comfortable on storing real money on software built for cellphones.

A phone is not ideal but it is vastly preferable to any PC that ever sees usage on the internet. I would never have any wallet on any PC that was connected. I've got plenty on phones.

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: herrakani75 on September 12, 2018, 02:54:57 PM

Not much, XRP, XMR, ETH, LTC, maybe some others later on.

All of these are supported by the ledger nano s.
If the overall $-amount you hold can absorb the purchase of a hardware wallet, go for it.

It is the best combination of security and convinience. You'll be able to access them all the time with ease, while the private keys stay in a secured offline environment.

For holding the most common coins (see: ledgers supported assets) a hardware wallet probably would be the best option.

Quote from: herrakani75 on September 12, 2018, 02:54:57 PM

I have Coinomi on my phone but I'm not comfortable on storing real money on software built for cellphones.

I can understand that doubt.
But running an android emulator on a linux machine to store your coins SHOULD be safer than desktop wallets on windows. But no guarantee on that.

herrakani75

newbie

Activity: 12

Merit: 1

Quote from: gentlemand on September 12, 2018, 08:51:09 AM

Quote from: herrakani75 on September 11, 2018, 11:31:59 AM

You are right.
Could you recommend me some multicurrency-wallets or is it better to buy and store altcoins in market accounts?

How many different coins do you want to store? If it's not a huge number then there'll likely be good enough individual wallets but nothing multi worth bothering with. Coinomi have long been threatening to release a Windows version but it's not here yet.

Not much, XRP, XMR, ETH, LTC, maybe some others later on.

I have Coinomi on my phone but I'm not comfortable on storing real money on software built for cellphones.

Thanks for the replies, again!

gentlemand

legendary

Activity: 2590

Merit: 3015

Welt Am Draht

Quote from: herrakani75 on September 11, 2018, 11:31:59 AM

You are right.
Could you recommend me some multicurrency-wallets or is it better to buy and store altcoins in market accounts?

As above, an absolute no to exchanges.

How many different coins do you want to store? If it's not a huge number then there'll likely be good enough individual wallets but nothing multi worth bothering with. Coinomi have long been threatening to release a Windows version but it's not here yet.

I personally would not have any wallet on any Windows PC.

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: herrakani75 on September 11, 2018, 11:31:59 AM

Could you recommend me some multicurrency-wallets or is it better to buy and store altcoins in market accounts?

Unfortunately i am not aware of a good multicurrency wallet for a desktop pc.
Coinomi seems to be very solid and does support a lot of different currencies (120+). But unfortunately it is only available for mobile phones.

You might be able to run it in an emulator, but i doubt this would be the best option :7

Quote from: herrakani75 on September 11, 2018, 11:31:59 AM

From now on I'll write down everything I do. Cheesy

This will definitely help in future problems

HCP

legendary

Activity: 2086

Merit: 4361

By "market accounts", I assume you mean keeping the coins on an exchange?

The answer is NO... that is a really bad idea. You won't have access to the private keys (or seed), which means if anything goes wrong, you have very limited options with regards to recovering funds.

As will all things crypto, if you are not the sole person who has access to the private key/seeds, then you do not have control over the coins.

The most common hardware wallets like Trezor and Ledger are both "multicurrency"... and support most of the "big" cryptocurrencies. I recommend going to their respective websites and reading the FAQs and checking to see if they support the currencies you are wanting to use.

https://www.ledger.com/
https://trezor.io/

herrakani75

newbie

Activity: 12

Merit: 1

Quote from: bob123 on September 11, 2018, 09:13:55 AM

Quote from: herrakani75 on September 11, 2018, 09:08:31 AM

I'm not 100% sure what happened.

I am.

You always had access to your wallet. Jaxx somehow just wasn't able to retrieve the up-do-date information regarding your addresses/balances.
This is purely due to jaxx being buggy.

The next time, make sure to at least remember 1 of your addresses, so you can recognize them if something like this were to happen again.

You are right.
Could you recommend me some multicurrency-wallets or is it better to buy and store altcoins in market accounts?

From now on I'll write down everything I do. Cheesy

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: herrakani75 on September 11, 2018, 09:08:31 AM

I'm not 100% sure what happened.

I am.

You always had access to your wallet. Jaxx somehow just wasn't able to retrieve the up-do-date information regarding your addresses/balances.
This is purely due to jaxx being buggy.

The next time, make sure to at least remember 1 of your addresses, so you can recognize them if something like this were to happen again.

herrakani75

newbie

Activity: 12

Merit: 1

Quote from: bob123 on September 11, 2018, 07:58:03 AM

Quote from: herrakani75 on September 10, 2018, 05:46:44 AM

I opened the wallet with the missing asset, example the Jaxx-wallet containing ETH.
Then I went to the tools- section and wrote out my ETH-private key.

How were you able to open your wallet ?
I thought your word phrase did open a completely 'new' wallet ? You never had the idea to tell us it is the same address shown, just with 0 funds Huh

This would have accelerated this whole process a lot.

Quote from: herrakani75 on September 10, 2018, 05:46:44 AM

I also ordered a USB-wallet for cold storage.

I hope by 'USB-wallet' you are actually referring to a hardware wallet ?
You can't use an USB-stick as a cold wallet. Those would not be a good storage solution. A real hardware wallet (micro computer / secure element) is required (e.g. trezor/ledger) to keep the private keys offline.

I'm not 100% sure what happened.

When I restored the wallet from seed it was empty but when I imported the private key of that same wallet it wasn't.
And yes, I meant trezor stick.

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: herrakani75 on September 10, 2018, 05:46:44 AM

I opened the wallet with the missing asset, example the Jaxx-wallet containing ETH.
Then I went to the tools- section and wrote out my ETH-private key.

How were you able to open your wallet ?
I thought your word phrase did open a completely 'new' wallet ? You never had the idea to tell us it is the same address shown, just with 0 funds Huh

This would have accelerated this whole process a lot.

Quote from: herrakani75 on September 10, 2018, 05:46:44 AM

I also ordered a USB-wallet for cold storage.

I hope by 'USB-wallet' you are actually referring to a hardware wallet ?
You can't use an USB-stick as a cold wallet. Those would not be a good storage solution. A real hardware wallet (micro computer / secure element) is required (e.g. trezor/ledger) to keep the private keys offline.

herrakani75

newbie

Activity: 12

Merit: 1

Quote from: gentlemand on September 09, 2018, 08:42:03 PM

Quote from: herrakani75 on September 09, 2018, 06:26:59 AM

Thanks for everyone that helped, I got all my coins retrieved yesterday to my electrum wallet!

For future people searching for this you'd be doing them a favour by telling them what happened. Though as above I don't see how you got ETH out with Electrum.

You are right.

So I did this:

I opened the wallet with the missing asset, example the Jaxx-wallet containing ETH.
Then I went to the tools- section and wrote out my ETH-private key.
Then I opened Exodus wallet, went to the tools- section and imported my ETH-private key - which retrieved my long lost assets. Woohoo!
Then I shapeshifted these ETH to my Electrum wallet as Bitcoin.

And then I did the same operation with BCH. Private keys out, imported private keys to a different wallet. Then transfer to BTC and move to a more steady wallet.

So now my assets are safeish in the Electrum wallet as BTC. I also ordered a USB-wallet for cold storage.

From my experience, I think using these experimental multiwallets is not very convenient. I also had to help one of my collagues to retrieve his lost coins. I think I will not use shapeshift anymore though it has worked every time. I think more appropriate way is to use a market of some sorts.

gentlemand

legendary

Activity: 2590

Merit: 3015

Welt Am Draht

Quote from: herrakani75 on September 09, 2018, 06:26:59 AM

Thanks for everyone that helped, I got all my coins retrieved yesterday to my electrum wallet!

For future people searching for this you'd be doing them a favour by telling them what happened. Though as above I don't see how you got ETH out with Electrum.

bL4nkcode

copper member

Activity: 2142

Merit: 1305

Limited in number. Limitless in potential.

Quote from: herrakani75 on September 09, 2018, 06:26:59 AM

Thanks for everyone that helped, I got all my coins retrieved yesterday to my electrum wallet!

Using electrum wallet? I thought your ETH is missing AFAIK electrum is only for bitcoin though there are some several forks of this wallet (which is cannot be trusted) but never heard about electrum for ETH. Would you tell us if where you download that electrum.

herrakani75

newbie

Activity: 12

Merit: 1

Thanks for everyone that helped, I got all my coins retrieved yesterday to my electrum wallet!

herrakani75

newbie

Activity: 12

Merit: 1

Quote from: HCP on August 31, 2018, 07:02:39 AM

Jaxx does, but I suspect the OP never tested their backup... And have found out (too late) that the backup they have is not for the wallet they've been using

You were right about this! I completely effed up this one.

But learned from the first fup though. Jaxx seems to be quite buggy, I had a similar (ish) problem later with BCH too. I tried to do another wallet on another computer, transfer some coin to it, then delete it and restore it to the same or different wallet, at least from Bitpay to Exodus, Exodus to Coinomi, etc works. And I also got the BCH working from Jaxx to Coinomi. I am toggling these between mac, iphone and 2 windows computers. The original ETH stack is still missing though. Cheesy

milewilda

legendary

Activity: 3094

Merit: 1127

Quote from: HCP on August 31, 2018, 07:02:39 AM

Quote from: bob123 on August 31, 2018, 02:23:57 AM

Aren't Jaxx and Exodus completely unrelated wallets ?
I thought Jaxx does allow exporting the seed. Even without having a balance stored there.

Yes... The point I was making is that you should always test that the backup you have works before committing money... Exodus doesn't allow this.

Jaxx does, but I suspect the OP never tested their backup... And have found out (too late) that the backup they have is not for the wallet they've been using

This is what i do presume too which he might able to list out the wrong back up for a certain wallet because if above recommendations doesnt work then this would really be the possible reason.
If its on latest version and if its already synchronized then there would be no other way.

HCP

legendary

Activity: 2086

Merit: 4361

Quote from: bob123 on August 31, 2018, 02:23:57 AM

Aren't Jaxx and Exodus completely unrelated wallets ?
I thought Jaxx does allow exporting the seed. Even without having a balance stored there.

Yes... The point I was making is that you should always test that the backup you have works before committing money... Exodus doesn't allow this.

Jaxx does, but I suspect the OP never tested their backup... And have found out (too late) that the backup they have is not for the wallet they've been using

Topic: Jaxx wallet restored from seed words - empty (Read 501 times)