As a new miner, my gripes are many; take it as constructive criticism.
There are a lot of repeated questions on here that could be easily addressed by an updated more concise website.
There is no way to know exactly where your ramp is, and with a ramp up taking over a full difficulty adj period, that is a lot of time to wait, coming from someone who already waited 2 plus months for their miner to arrive.
The website sucks: Compare it to slush, because yes that is the biggest competitor. Their interface is gorgeous. Lots of information, lots to see. All relevant stuff is addressed and laid out.
The app sucks: Again compared to slush, its ridiculous.
Spend the time and money to update the site. Make it more user friendly.(read newcomer) I'm slowly getting the hang of things, but I have to say none of the questions I've needed addressed would have happened at slush. Theres really no reason for the website and app to suck so hard in what is more or less the top of the computing world.
It's ok, bud. You may be happier at slush, but you'll make more here. Are your feelings and impressions of GUI's more important than your wallet balance?
edit: wanted to add that the website has all the information you need. 'sall good, homey.
This isn't exactly how you win new people over, homey.
The website looking like a middle school science fair project with an app to match IS a legitimate issue. Someone suggesting that making it more usable than the current pile of dogshit would cost over 100k? or take time; implying that over three years isn't enough? Come on, lets be realists.
ROI is why I chose this pool, and adding a bit more horsepower to the pool would help lower the awesome variance.
Ok. This happens every time luck turns bad for a bit. We all start jumping on each other like a pack of hungry wolves.
Par Avion has valid points. And being hostile to each other solves nothing. We need to look at how to bring in these new miners. If it takes change the look and feel of the site, then we should at least discuss it. Look at what is successful, figure out why, and try to improve on that.
We should be the biggest pool out there. Why aren't we? That's what we need to solve, not attacking people who try to bring an idea to the table.
I've been mining here for the last 2 years and I have no plans to leave, but we have to figure out a way to attract more miners.