⛔KEEP OUT from trustdice.win❗❗❗

Jody.Drummer

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Leading Crypto Sports Betting & Casino Platform

Quote from: Tellek Garing on May 27, 2022, 03:02:51 PM

If the ops problem has been solved I will advise ops to lock this thread and make a final statement about the resolution and what his stance is, I don't know why some members will open a thread and abandon it without making replies to let the conversation flow.

Trustdice has been around for a while now so coming up with an accusation against them will require you to post some evidence, that will back up your case.

I agree, because that's exactly what the OP has to solve, it's taking too long to make this issue a floating one. In the end I had a hard time identifying whether the Op had solved the problem or not. We were confused about a Trusdice casino, while I still play there in safe gambling without any problems.

Coinbox1

copper member

Activity: 508

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TrustDice Official Rep

Hello everyone,

Again, we are happy to see that the OP has stated that the issue has been resolved.

Quote from: Sensetive03 on May 26, 2022, 10:50:37 AM

I finally got my money back.

However, as the OP has never provided the account details or any evidence, we didn't have the chance to investigate, or to verify whether the problem described here was real. In fact, we have just completed an internal review of all our live support chats over the past 10 days, and we haven't been able to find a chat matching the OP's description:

Quote from: Sensetive03 on May 23, 2022, 07:29:43 AM

They don't give any explanation to my questions.

There were even some cases where they turned the live chat off on my face .

Therefore, we must respectfully dispute any false accusation that has no factual basis.

We are forever grateful for the community's support, and will always remain committed to constructive and meaningful communication here.

Thank you.

TrustDice Team

khaled0111

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Top Crypto Casino

Quote from: Sensetive03 on May 27, 2022, 01:53:29 AM

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot .

You don't have to write positive things about them, you just need to share your experience with them in all honesty. And to be honest, I can't understand what you were trying to achieve or to prove by ignoring their PM and not responding to it! This is not the way someone who wants to get his money back would act.

Processing your withdrawal request without knowing your email or username is a good sign. It means their decision wasn't influenced by this thread (at least this is how I see it)

Tellek Garing

full member

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If the ops problem has been solved I will advise ops to lock this thread and make a final statement about the resolution and what his stance is, I don't know why some members will open a thread and abandon it without making replies to let the conversation flow.

Trustdice has been around for a while now so coming up with an accusation against them will require you to post some evidence, that will back up your case.

Maus0728

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Bitcoin Casino Est. 2013

Quote from: Cling18 on May 27, 2022, 01:26:36 PM

This is shady for both parties and it's also affecting the reputation of the casino site. I understand Op's trouble and it's really frustrating to have our withdrawals delayed for unknown reasons but I guess it would be better if Op would provide at least a screenshot of his conversation with the support staff for him to support his claims. Evidence is still a big thing here.

Bruh even support chat's wouldn't be valid since support teams tend to be a different department from administrative one whereas they most likely have no control nor data or whatsoever of the withdrawal and the deposit records of that user. Think of online supports as customer service representatives, they only guide you to troubleshoot issues and resolve the best they can, but cannot resolve the issues themselves unless they had access to. It's just a plain non-sense accusation with no further path of understanding.

Cling18

full member

Activity: 1708

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This is shady for both parties and it's also affecting the reputation of the casino site. I understand Op's trouble and it's really frustrating to have our withdrawals delayed for unknown reasons but I guess it would be better if Op would provide at least a screenshot of his conversation with the support staff for him to support his claims. Evidence is still a big thing here.

Jody.Drummer

hero member

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Leading Crypto Sports Betting & Casino Platform

Quote from: Sensetive03 on May 27, 2022, 12:36:16 PM

I have no intention of getting compensation. I'm still here because I don't want the difficulty I had to happen to you.

If at least 3 people want me to lock here, i can lock..
excluding coin investor😡

I would like to ask, you have been inactive for a few days the Trustdice casino party contacted you via PM. have you answered? please provide absolutely final clarity on whether so far you have received withdrawals or not? if you have provided direct evidence, and if not, what other barriers are holding it back?

Sensetive03

newbie

Activity: 43

Merit: 0

I have no intention of getting compensation. I'm still here because I don't want the difficulty I had to happen to you.

If at least 3 people want me to lock here, i can lock..
excluding coin investor😡

acroman08

legendary

Activity: 2296

Merit: 1063

Quote from: Sensetive03 on May 27, 2022, 01:53:29 AM

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot . You just stay away from here. take care of yourself again.

sorry to say this and no offence, but the highlighted part is dumb. I understand that you were frustrated but being petty and not cooperating as a form of revenge is just stupid.

Quote from: Coinbox1 on May 26, 2022, 12:06:39 PM

Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

I hope you do because being ignored by customer service when a person/gambler is experiencing issues on a gambling site is extremely frustrating.

Coin_trader

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Leading Crypto Sports Betting & Casino Platform

Quote from: Sensetive03 on May 27, 2022, 01:53:29 AM

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot . You just stay away from here. take care of yourself again.

It's easy to prove that you are telling the truth by providing screenshot of your conversation that we are keep asking for you since this thread was created. Use imgur.com to upload the screenshot image and just share the imgur link here so that we can view it. If you are very persistent on you accusation even though trustdice already answer back your concerns in your thread. The normal response of user that really have an issue is not being quiet if the Casino claims they already chat you to fix this issue. It looks like you want to get compensation for this issue that's why you are still escalating this.

Sensetive03

newbie

Activity: 43

Merit: 0

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot . You just stay away from here. take care of yourself again.

ScamViruS

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Top Crypto Casino

Quote from: mdzahed134 on May 26, 2022, 12:57:57 PM

Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

I see someone complained with same issues against Trustdice.win but i don’t think it’s a big deal, because i also faced such problems in the few casino sites but i got my money even after 72 hours. You should contact with their support team, i hope it will be fix, don’t worry.

This issue of Op has already been resolved but it is a matter of wondering why op is not responding to their pm yet. That user is not replying to Pm and is not updating this thread that the issue has been resolved. So many people will probably post more against this website without seeing the details which is not really acceptable. So op should update this thread as resolved.

nakamura12

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Bitcoin Casino Est. 2013

It's been a very few days since the issue has been resolved and I see that op didn't edit the thread to solved and this might cause some unnecessary reply about the issue because of not reading the thread. Honestly, I was going to say that op should be ready to provide the proof if op didn't receive the amount requested to withdraw but I didn't since I saw the latest post and checked it first then I know that it's solved already.

mdzahed134

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Vave.com - Crypto Casino

Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

I see someone complained with same issues against Trustdice.win but i don’t think it’s a big deal, because i also faced such problems in the few casino sites but i got my money even after 72 hours. You should contact with their support team, i hope it will be fix, don’t worry.

Raflesia

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_""""Duelbits""""_

Quote from: Coinbox1 on May 26, 2022, 12:06:39 PM

Hi, everybody!

While we are pleased to see that the OP has stated that the issue has been resolved, we still do not know what happened because the OP has not responded to our message. We didn't have time to investigate what might have occurred or even confirm whether the problem described in this thread was real.

Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

It's a little strange for the OP why not respond to your PM after being sent a few days ago, didn't he see it or passed your PM?

Indeed he is a little frustrated that he makes statements like when we know Trustdice is a leading casino, but I believe you can take the good side to increase withdrawals instantly.

I don't think people would walk away from Trustdice they would still be here if they knew it was a technical issue not from a completely slow withdrawal.

BITCOIN4X

legendary

Activity: 1946

Merit: 1150

Quote from: Jody.Drummer on May 26, 2022, 12:34:35 PM

Thank you for providing us with the latest information on this case. For that, there are no more problems to worry about in playing gambling at Trustdice casino as long as you actively respond when there are problems that cannot be solved. I believe that when the withdrawal method continues to be updated it will provide services for anyone to be able to play comfortably.

Every gambler certainly has the hope of always being well served by any casino when experiencing problems. Of course the issue of withdrawals is the most sensitive thing they might inquire very quickly, but of course when the representatives from the casino are very active in helping in any way then it will be a good thing to keep.

The good thing now is that the problem is solved. Hopefully the OP will respond quickly.

Jody.Drummer

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Leading Crypto Sports Betting & Casino Platform

Quote from: Coinbox1 on May 26, 2022, 12:06:39 PM

Hi, everybody!

While we are pleased to see that the OP has stated that the issue has been resolved, we still do not know what happened because the OP has not responded to our message. We didn't have time to investigate what might have occurred or even confirm whether the problem described in this thread was real.

Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

Thank you for providing us with the latest information on this case. For that, there are no more problems to worry about in playing gambling at Trustdice casino as long as you actively respond when there are problems that cannot be solved. I believe that when the withdrawal method continues to be updated it will provide services for anyone to be able to play comfortably.

Coinbox1

copper member

Activity: 508

Merit: 90

TrustDice Official Rep

Hi, everybody!

While we are pleased to see that the OP has stated that the issue has been resolved, we still do not know what happened because the OP has not responded to our message. We didn't have the chance to investigate what might have occurred or even confirm whether the problem described in this thread was real.

Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

TrustDice Team

dothebeats

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Excel is fun

Quote from: Sensetive03 on May 26, 2022, 10:50:37 AM

⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔

Hello friends.

I finally got my money back. And I will stay away from this casino forever.

Even the turtle is faster than these. You can definitely believe me. As a user like you, I don't want anything bad to happen to you. Guys, stay away from this casino. They are so careless, customer service sucks, always trying to get out of the way. that's why they don't help. The support mail line is almost never working.
I think you should stay away. they never give any trust. Looks like they will close the next day..

I wish everyone good luck.

⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔

I remember my experience on several casinos a few years back. Managed to win something quite big, around 0.5 btc, and took me about two weeks of back and forth with the casino, not to mention that 1.5 btc on betcoin.tm that took forever for me to get. It's the best call: raise awareness, press them to give you your funds and never look back. Must have been stressful for you to keep on asking for an update, but glad that the platform still gave you your well-deserved win.

Despairo

hero member

Activity: 966

Merit: 801

Since your case has been resolved, you can add "solved" in your subject and lock this topic to prevent from spam.

Though it's frustrating you need to wait for few days to withdraw small amount money while they promise to have instant withdrawal. However it's up to you to continue to play in this casino or looking for the another one.

acroman08

legendary

Activity: 2296

Merit: 1063

Quote from: Sensetive03 on May 26, 2022, 10:50:37 AM

-snip

I'm glad you finally got your money back!

your frustration is valid and I completely understand it but the casino might also have concerns which is why the withdrawal was delayed. anyway, there are other gambling sites in the forum that have a good trust rating that you might want to try.

Sensetive03

newbie

Activity: 43

Merit: 0

⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔

Hello friends.

I finally got my money back. And I will stay away from this casino forever.

Even the turtle is faster than these. You can definitely believe me. As a user like you, I don't want anything bad to happen to you. Guys, stay away from this casino. They are so careless, customer service sucks, always trying to get out of the way. that's why they don't help. The support mail line is almost never working.
I think you should stay away. they never give any trust. Looks like they will close the next day..

I wish everyone good luck.

⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔

Ryker1

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Eloncoin.org - Mars, here we come!

Quote from: Coinbox1 on May 24, 2022, 11:46:56 PM

Hey

Just to keep you all posted, we have yet to hear back from the OP.

Quote from: Sensetive03 on May 25, 2022, 12:45:47 AM

i will update in 24 hour

Well sounds good here it will perhaps be the issue soon to be resolved.
Any one of you can give an update to this issue to clear out a doubt on other players out there who have read this thread. I like the behavior of Trustdice, they respond to this thread and show professionalism regarding the issue, we hope other gambling casino will do the same.
Looking forward to an upcoming update and there is progress.

batang_bitcoin

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Eloncoin.org - Mars, here we come!

Quote from: rhomelmabini on May 24, 2022, 02:56:43 AM

Quote from: batang_bitcoin on May 24, 2022, 02:49:53 AM

Quote from: rhomelmabini on May 24, 2022, 01:34:23 AM

The OP is gone and I guess it's safe to assume that he already got his money.

He's gone just for a day and maybe will be back again today or by tomorrow, anytime. I've seen a case like this that he's got a complain about his withdrawal but when the problem was solved, he just left and said that everything is okay. Maybe that's the case and it will be eventually be solved and OP will be satisfied.

Yes there are cases like that but I think with the ongoing campaign of Trustdice I think it's safe to assume that they already got a tip in this case and handle well already by the team. It's just $200 though and if the fault was really on them then it will be easily manage.

So, I'm right with that and OP has been back and will giving some updates towards his problem with Trustdice. And a good thing that came was there's an actual person who represents them and offering to solve it.
Well, I guess that we're going to see the problem will be solved very soon and maybe in less than a day OP will give an update that this thread should be closed then.

smartaction

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Leading Crypto Sports Betting & Casino Platform

Quote from: Sensetive03 on May 25, 2022, 12:45:47 AM

i will update in 24 hour

What is your update right now? Withdrawals from a casino site can take a long time to be successful it is normal. Because they have to complete many transactions and many winning / lossing result in a moment. Which can put a strain on them. And since you only have an amount of 200u. It is foolish to think too much about it. It is better to wait and keep patient till 48-72 hours. If this is not the case during this time. Then ping them on there live support or Email. Hope it will solve asap

sunsilk

hero member

Activity: 2884

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Quote from: Sensetive03 on May 25, 2022, 12:45:47 AM

i will update in 24 hour

What's the update?

Upon reading back pages, the official rep from that site had replied on this thread and that's a good sign that you'll be taken cared of and hopefully the issue that you've brought them will be solved.

As said, they're waiting for your response and I guess you already did replied to them and you're in talks already. Wishing a good outcome on this conversation.

dimonstration

hero member

Activity: 2562

Merit: 659

Dimon6969

Quote from: davis196 on May 25, 2022, 02:47:25 AM

For me, having a .win domain extension is already a red flag.
A legit crypto casino would always spend some money to buy a more expensive domain .io, .com or .org.
This might not be a big change, but it signals authority and an ambition to do legit business, rather than going for the scam cash grab.
I guess that this is a small crypto casino, and the smaller crypto casinos don't have enough liquidity in order to process all withdrawals in a timely manner. Spending coins to gamble on the small casinos is always riskier than sticking to the big casinos. I don't know why many people prefer gambling on newly launched small casinos, their service won't be better than the big ones. Perhaps the generous bonus system is what hooks up many gamblers.
Anyway, isn't this thread supposed to be in the Scam accusations forum?

What?? The domain is not the basis of premium anymore but rather the name of the casino is what makes the premium high. I can get a .com domain on godaddy with just a couple of bucks while you can't get a cheap price good name with any low domain that you are pertaining to. The .com, .io or anything doesn't matter anymore on an era that almost good website name is already taken.

Trust-dice.com is around 5$ only per year if .com is that premium. https://ph.godaddy.com/domainsearch/find?checkAvail=1&tmskey=1dom_03_intlgtld&domainToCheck=trust-dice.com

davis196

hero member

Activity: 2912

Merit: 900

For me, having a .win domain extension is already a red flag.
A legit crypto casino would always spend some money to buy a more expensive domain .io, .com or .org.
This might not be a big change, but it signals authority and an ambition to do legit business, rather than going for the scam cash grab.
I guess that this is a small crypto casino, and the smaller crypto casinos don't have enough liquidity in order to process all withdrawals in a timely manner. Spending coins to gamble on the small casinos is always riskier than sticking to the big casinos. I don't know why many people prefer gambling on newly launched small casinos, their service won't be better than the big ones. Perhaps the generous bonus system is what hooks up many gamblers.
Anyway, isn't this thread supposed to be in the Scam accusations forum?

btc78

full member

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Eloncoin.org - Mars, here we come!

Quote from: hyudien on May 24, 2022, 04:45:40 PM

Quote from: btc78 on May 24, 2022, 01:11:55 AM

Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

If i remember it right? there are several thread in the past about trust dice though there are some result about paying the claims? yet this is something that Trust Dice must be taken into consideration .

and try to prevent from playing in this site, because there are many out there that has no problem at all lol.

If you see all the progress and get to the point where TrustDice is launching a campaign run by our trusted Manager, then that's good news.

Yeah that is a good start of proving their trusted site and with @Hhampuz having on board? now we can see progress as the Admin answered quickly above and i think there will be a best result in the coming days.

I must retract my first message about preventing from playing here if the case will be resolved quickly.

Quote from: Sensetive03 on May 25, 2022, 12:45:47 AM

i will update in 24 hour

Sensetive03

newbie

Activity: 43

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i will update in 24 hour

dimonstration

hero member

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Dimon6969

Quote from: Coinbox1 on May 24, 2022, 11:46:56 PM

Quote from: acroman08 on May 24, 2022, 10:25:20 PM

Quote from: Coinbox1 on May 24, 2022, 10:09:37 AM

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

it doesn't really matter if you didn't notice this thread sooner or later, what matters is that you are taking action about the issue OP's experience. anyway, the OP was online yesterday. sorry for the questions but has the responded to your PM? is there an update on the issue? has he received his funds?

Hey

Just to keep you all posted, we have yet to hear back from the OP.

Good to hear that you will be focusing on answering the accusation thread here but this kind of thread should be invalid since there's no proof about the issue he is talking about. Expect that you will encounter this kind of thread in the future that is more on spam accusations so make sure that you just answer on the proper issue thread and not like this one. Some user is just posting here for the signature campaign post quota and not that they care about this. This topic should be move on reputation board and you should answer only concerns that post there with valid proof and not just like this one.

Good luck with your business here!

Coinbox1

copper member

Activity: 508

Merit: 90

TrustDice Official Rep

Quote from: acroman08 on May 24, 2022, 10:25:20 PM

Quote from: Coinbox1 on May 24, 2022, 10:09:37 AM

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

it doesn't really matter if you didn't notice this thread sooner or later, what matters is that you are taking action about the issue OP's experience. anyway, the OP was online yesterday. sorry for the questions but has the responded to your PM? is there an update on the issue? has he received his funds?

Hey

Just to keep you all posted, we have yet to hear back from the OP.

acroman08

legendary

Activity: 2296

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Quote from: Coinbox1 on May 24, 2022, 10:09:37 AM

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

it doesn't really matter if you didn't notice this thread sooner or later, what matters is that you are taking action about the issue OP's experience. anyway, the OP was online yesterday. sorry for the questions but has the responded to your PM? is there an update on the issue? has he received his funds?

24Kt

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Quote from: coin-investor on May 24, 2022, 06:51:46 PM

Quote from: Coinbox1 on May 24, 2022, 10:09:37 AM

Hello, everyone!

We have acted immediately, and requested the OP's signup email and username via PM so that we can investigate what may have occurred. Moving forward, we will try to update here as much as we can.

This is a good sign that they want to establish their reputation the admin is reaching out and would like to solve issues is commendable

Quote

In general, 99% of our withdrawals are processed instantly, but in some rare cases we may need to extend this time due to the security and anti-fraud mechanism we employ.

This is industry practice it's not new other casinos are also employing this it seels is not aware of this or he is not well informed but things like this are not a big deal at all,

Quote

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

That's great this should be what support should be I hope you can keep up and fair in your dealings and judgment on every issue that arises, good support here in this forum, a signature campaign coming from a trusted manager here are a good combination for a casino to succeed here in Bitcointalk.

This is the advantage of playing on a casino which has active thread in this forum. If you encounter any issues whether withdrawal or account concerns, you can easily reach out to them. And since this site is also having their campaign, I don't think they will not resolve this issue. I just hope that they will resolve this in prompt manner and not delay. Players are losing their interest if they are waiting in vain just to resolve a simple issue.

coin-investor

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Quote from: Coinbox1 on May 24, 2022, 10:09:37 AM

Hello, everyone!

We have acted immediately, and requested the OP's signup email and username via PM so that we can investigate what may have occurred. Moving forward, we will try to update here as much as we can.

This is a good sign that they want to establish their reputation the admin is reaching out and would like to solve issues is commendable

Quote

In general, 99% of our withdrawals are processed instantly, but in some rare cases we may need to extend this time due to the security and anti-fraud mechanism we employ.

This is industry practice it's not new other casinos are also employing this it seels is not aware of this or he is not well informed but things like this are not a big deal at all,

Quote

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

That's great this should be what support should be I hope you can keep up and fair in your dealings and judgment on every issue that arises, good support here in this forum, a signature campaign coming from a trusted manager here are a good combination for a casino to succeed here in Bitcointalk.

hyudien

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Quote from: btc78 on May 24, 2022, 01:11:55 AM

Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

If i remember it right? there are several thread in the past about trust dice though there are some result about paying the claims? yet this is something that Trust Dice must be taken into consideration .

and try to prevent from playing in this site, because there are many out there that has no problem at all lol.

If you see all the progress and get to the point where TrustDice is launching a campaign run by our trusted Manager, then that's good news.

Therefore, there is still a lot of information about TrustDice that needs to be explored. If you ban just because of slow withdrawals, maybe I think it's unfair. Anyway, everything needs a process and now they have confirmed it waiting for the OP to provide the email address.

Coinbox1

copper member

Activity: 508

Merit: 90

TrustDice Official Rep

Hello, everyone!

This is TrustDice official. We're really sorry we only came across this post now.

We have acted immediately, and requested the OP's signup email and username via PM so that we can investigate what may have occurred. Moving forward, we will try to update here as much as we can.

In general, 99% of our withdrawals are processed instantly, but in some rare cases we may need to extend this time due to the security and anti-fraud mechanism we employ.

Again, we apologize and we should have noticed this post earlier, and we will try to keep a close eye on Bitcointalk forums. In the meanwhile, we await response from the OP so we can investigate the issue.

Thank you all for joining the discussion!

TrustDice Team

PS: more info concerning user reviews can be found here https://trustdice.win/legit and you can always also take a look at our very dynamic chat room Wink

acroman08

legendary

Activity: 2296

Merit: 1063

any update? it's been 24 hours since you posted the thread, have they let you withdraw? if they did, have you received the money?

Quote from: Sensetive03 on May 23, 2022, 07:29:43 AM

They don't give any explanation to my questions.

There were even some cases where they turned the live chat off on my face .

would you mind providing any evidence on this? especially on the one, where they turned the live chat off while you were chatting with them? even if they have approved your request to withdraw I think it is still quite unprofessional if they really turned off the live chat while you were talking to them.

Flexystar

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From what I read and follow about trust dice I hardly doubt that they are scams. In fact I Once got paid just for doing the paid review and it was almost instant to my trust dice account and further to my wallet. I never had any issues with the trust dice in later transactions too.

You better check with the support mail rather than just dropping Chats to them. Most of the casinos with low funds or user base will have that halt on withdrawal and extra verification so that they can buy sometime. But one thing is sure, trust dice isn’t scam or like that. I mean for me at least they are paying!

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

I don't know how did you contacted the team because you never shared anything that might show the conversation of your claim?

Sorry but they are managing to pay almost 1k per week in their advertising here , so that 200$ is not that big for them to hold ?

any update for the last 24 hours of your claiming?

Strongkored

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Quote from: batang_bitcoin on May 24, 2022, 02:49:53 AM

They can afford to launch a campaign so I doubt that they can't pay you your $200. If there's a complain like for this case and amount, always contact the heads of the casino and the same for complains with other casinos.

Quote from: rhomelmabini on May 24, 2022, 01:34:23 AM

The OP is gone and I guess it's safe to assume that he already got his money.

He's gone just for a day and maybe will be back again today or by tomorrow, anytime. I've seen a case like this that he's got a complain about his withdrawal but when the problem was solved, he just left and said that everything is okay. Maybe that's the case and it will be eventually be solved and OP will be satisfied.

what do you mean by this case? https://bitcointalksearch.org/topic/trustdicewin-not-confirming-my-withdrawal-for-17-hours-5399297
the user has confirmed that they have received the withdrawal.
These two users have almost the same thing in their complaint, both did not include any evidence, including a screenshot of the withdrawal, it should have been included so their complaint would be valid.

rhomelmabini

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Quote from: batang_bitcoin on May 24, 2022, 02:49:53 AM

Quote from: rhomelmabini on May 24, 2022, 01:34:23 AM

The OP is gone and I guess it's safe to assume that he already got his money.

He's gone just for a day and maybe will be back again today or by tomorrow, anytime. I've seen a case like this that he's got a complain about his withdrawal but when the problem was solved, he just left and said that everything is okay. Maybe that's the case and it will be eventually be solved and OP will be satisfied.

Yes there are cases like that but I think with the ongoing campaign of Trustdice I think it's safe to assume that they already got a tip in this case and handle well already by the team. It's just $200 though and if the fault was really on them then it will be easily manage.

batang_bitcoin

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They can afford to launch a campaign so I doubt that they can't pay you your $200. If there's a complain like for this case and amount, always contact the heads of the casino and the same for complains with other casinos.

Quote from: rhomelmabini on May 24, 2022, 01:34:23 AM

The OP is gone and I guess it's safe to assume that he already got his money.

He's gone just for a day and maybe will be back again today or by tomorrow, anytime. I've seen a case like this that he's got a complain about his withdrawal but when the problem was solved, he just left and said that everything is okay. Maybe that's the case and it will be eventually be solved and OP will be satisfied.

Kakmakr

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Quote from: Fivestar4everMVP on May 23, 2022, 01:49:41 PM

Quote from: Coin_trader on May 23, 2022, 10:19:57 AM

Quote from: Kakmakr on May 23, 2022, 08:43:05 AM

Guys.... these are small timers...... they hope that their funds will be big enough to cover small wins, but the moment when you want to withdraw bigger amounts, they stall the withdrawals ....because they have to wait for people to lose money, so that they can payout the winnings to you.

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

#1 Rated
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I don't know why there's still players that interested to play on this casino while there's a lot of trusted casino out there that offer much quality games.

This is exactly my thought, but personally, I think the thing is that most players prefer or like to play on new casinos probably because of some kind of bonuses they offer due to the fact that the casino is new and still looking for customers desperately, and the already established casinos do not offer such kind of bonuses because they are already established, and also, there are some players that believe that the chances of winning big on a new casino is higher since they are trying to make a name for themselves, and this chance is not as high on an already big casino.
In as much as they think this, they forget the risk involved.

Well, yes.... there are some good bonuses on some of these new casinos, but they also have some withdrawal limits or crazy wager requirements built into those bonuses to guarantee that the majority of those bonuses will come back to them. Roll Eyes

I do not dive into a new casino when it is launched, because I am cautious by nature. I will wait a month or two... and I will do proper research, before I deposit my coins into a new casino. Wink

kotajikikox

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

Why not directly PM their Forum manager? you can check this thread to find who you can directly PM and He will connect to the team because I'm sure he will take part of this problem as the advertising is important part of the business in gambling and yes manager wanted to keep their reputation as well.

so extend your patience and don't act like that , 42 hours is not that long compared to other problem gamblers faces in the past.

rhomelmabini

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Quote from: Beparanf on May 24, 2022, 01:03:42 AM

Quote from: South Park on May 24, 2022, 12:44:56 AM

Quote from: Kakmakr on May 23, 2022, 08:43:05 AM

Guys.... these are small timers...... they hope that their funds will be big enough to cover small wins, but the moment when you want to withdraw bigger amounts, they stall the withdrawals ....because they have to wait for people to lose money, so that they can payout the winnings to you.

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

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Without a doubt this is a delicate issue, even if they end up paying what they owe to @Sensetive03 any delay in the withdrawal is something that people are going to notice, a delay of a few hours is acceptable as we do not know if there is some maintenance being done while we make our withdrawal, but having to wait for days in order to get our money is without a doubt something unacceptable as people are very sensitive to issues like that as they fear more than anything to be scammed by a third party.

I believe this is the same casino that recently launch signature campaign here in the forum. I believe there's something ongoing behind this issue since the OP didn't provide enough evidence to justify his complaint. I don't want to judge early since the casino hired Hhampuz to run their campaign and pay participants huge amounts greater than the money involved here. This will be easy if the OP will provide directly the proof of their conversation and the update on his issue whether the support is cooperating or not so that we can notify the manager of the campaign that the casino is involved on a dispute.

Ohhh, I wonder if that's the case, we may never know if it's just kind of selp promotion in a way to get known, plain weird. The OP is gone and I guess it's safe to assume that he already got his money. It's just $200 and that wouldn't be counted as a dispute I guess considering the OP didn't provide any proof at all, more likely a competitor or what you doubt as self-promotion.

AicecreaME

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

I have read some complaints similar to yours. So, I guess this isn't just an isolated case wherein their team or system has a glitch as the reason for delay in withdrawal transactions. Perhaps they have an internal problem regarding their finances. Hence, the reason why there are delayed transactions of players who want to get their money out.

I just hope they won't turn out as scam because I suppose they have numerous players here too. The money deposited and won should be returned back to the players if they will plan to quit. Hopefully they will survive and will not be declared bankrupt because it will be so hard to retrieve the money if ever it happens. There's a slim possibility to none.

btc78

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

If i remember it right? there are several thread in the past about trust dice though there are some result about paying the claims? yet this is something that Trust Dice must be taken into consideration .

and try to prevent from playing in this site, because there are many out there that has no problem at all lol.

Beparanf

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Burpaaa

Quote from: South Park on May 24, 2022, 12:44:56 AM

Quote from: Kakmakr on May 23, 2022, 08:43:05 AM

Guys.... these are small timers...... they hope that their funds will be big enough to cover small wins, but the moment when you want to withdraw bigger amounts, they stall the withdrawals ....because they have to wait for people to lose money, so that they can payout the winnings to you.

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

#1 Rated
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Without a doubt this is a delicate issue, even if they end up paying what they owe to @Sensetive03 any delay in the withdrawal is something that people are going to notice, a delay of a few hours is acceptable as we do not know if there is some maintenance being done while we make our withdrawal, but having to wait for days in order to get our money is without a doubt something unacceptable as people are very sensitive to issues like that as they fear more than anything to be scammed by a third party.

I believe this is the same casino that recently launch signature campaign here in the forum. I believe there's something ongoing behind this issue since the OP didn't provide enough evidence to justify his complaint. I don't want to judge early since the casino hired Hhampuz to run their campaign and pay participants huge amounts greater than the money involved here. This will be easy if the OP will provide directly the proof of their conversation and the update on his issue whether the support is cooperating or not so that we can notify the manager of the campaign that the casino is involved on a dispute.

South Park

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Quote from: Kakmakr on May 23, 2022, 08:43:05 AM

Guys.... these are small timers...... they hope that their funds will be big enough to cover small wins, but the moment when you want to withdraw bigger amounts, they stall the withdrawals ....because they have to wait for people to lose money, so that they can payout the winnings to you.

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

#1 Rated
Crypto Casino In The World Roll Eyes

Without a doubt this is a delicate issue, even if they end up paying what they owe to @Sensetive03 any delay in the withdrawal is something that people are going to notice, a delay of a few hours is acceptable as we do not know if there is some maintenance being done while we make our withdrawal, but having to wait for days in order to get our money is without a doubt something unacceptable as people are very sensitive to issues like that as they fear more than anything to be scammed by a third party.

YOSHIE

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

I've seen the same case, users complain about trustdice.win gambling site, luckily i never deal with them in withdrawals and games.

There are many reputable and responsible gambling sites on this forum and which offer games like: roulette, blackjack and also instant withdrawals, other than trustdice.win site.

If i look at the reviews trustdice.win.

Quote

Instant Payouts
Withdraw easily with instant payouts on over 99.4% withdrawals.

This is the very opposite of what the OP experienced.

@Sensetive03, if there is no response from their team here (trustdice.win), try to discuss through the path below, who knows there will be a meeting point.

Telegram trustdice.win
Twitter: https://twitter.com/Trust_Dice

Fivestar4everMVP

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Quote from: Coin_trader on May 23, 2022, 10:19:57 AM

Quote from: Kakmakr on May 23, 2022, 08:43:05 AM

Guys.... these are small timers...... they hope that their funds will be big enough to cover small wins, but the moment when you want to withdraw bigger amounts, they stall the withdrawals ....because they have to wait for people to lose money, so that they can payout the winnings to you.

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

#1 Rated
Crypto Casino In The World Roll Eyes

I don't know why there's still players that interested to play on this casino while there's a lot of trusted casino out there that offer much quality games.

This is exactly my thought, but personally, I think the thing is that most players prefer or like to play on new casinos probably because of some kind of bonuses they offer due to the fact that the casino is new and still looking for customers desperately, and the already established casinos do not offer such kind of bonuses because they are already established, and also, there are some players that believe that the chances of winning big on a new casino is higher since they are trying to make a name for themselves, and this chance is not as high on an already big casino.
In as much as they think this, they forget the risk involved.

naira

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Quote from: Sensetive03 on May 23, 2022, 08:01:35 AM

yes i did read that, i did a detailed research on the forum. I see no complaints in the past, but quite a few complaints recently here and the trusty pilot.

Don't let a late withdrawal make you decide to stay away from Trustdice. Because it's only about withdrawals and I'm not surprised the delay doesn't mean you've lost money. It's just a matter of confirmation time. I hope your problem will be answered soon.

AmoreJaz

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Quote from: Doell on May 23, 2022, 12:28:27 PM

Quote from: Erdogan on May 23, 2022, 10:44:04 AM

Since you did research and did not find a complaints, you should not panic and just write to their support. These types of delays happen also with cryptocurrency withdrawals. Probably your withdrawal has been blocked automatically due to some unnatural movement on your account and just needs manual intervention. I am sure you will receive your money soon. Let us know when your case will end.

I read he's done it via chat, and support turned off live chat, on top of that he's already responded, 48 hours is a long time to wait, it's natural for him to panic. I don't know what happened to the chat, maybe he was too aggressive or impatient. @OP if have any complaints include proof of the chat too, By the way Hopefully your late payment can be received in full.

now, that trustdice decided to hold their own sig campaign, i believe they won't like having existing issues from their players. if you can't reach out the team or support, now maybe, you can contact hhampuz as he is the current CM. maybe he can help you out with the situation. also, i don't think he would want to promote a casino with unresolved issue.

and @OP, you may want to move it to the scam accusations board and follow the report format. this board is dedicated for gambling sites/casinos.

Erdogan

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Quote from: Doell on May 23, 2022, 12:28:27 PM

Quote from: Erdogan on May 23, 2022, 10:44:04 AM

Since you did research and did not find a complaints, you should not panic and just write to their support. These types of delays happen also with cryptocurrency withdrawals. Probably your withdrawal has been blocked automatically due to some unnatural movement on your account and just needs manual intervention. I am sure you will receive your money soon. Let us know when your case will end.

I read he's done it via chat, and support turned off live chat, on top of that he's already responded, 48 hours is a long time to wait, it's natural for him to panic. I don't know what happened to the chat, maybe he was too aggressive or impatient. @OP if have any complaints include proof of the chat too, By the way Hopefully your late payment can be received in full.

The chat has only basic information about what is happening on the platform. They can only forward the case to the security team. Chat staff are not (usually) hired directly by the casino, but an external service, the same is with most hotlines. If chat informed him that the case had been passed on and he had to wait, I am not surprised that after a few identical replies they realized that there was no point in informing him about the same thing over and over again. 42 hours is not a long time considering it was a weekend.

Doell

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Quote from: Erdogan on May 23, 2022, 10:44:04 AM

Since you did research and did not find a complaints, you should not panic and just write to their support. These types of delays happen also with cryptocurrency withdrawals. Probably your withdrawal has been blocked automatically due to some unnatural movement on your account and just needs manual intervention. I am sure you will receive your money soon. Let us know when your case will end.

I read he's done it via chat, and support turned off live chat, on top of that he's already responded, 48 hours is a long time to wait, it's natural for him to panic. I don't know what happened to the chat, maybe he was too aggressive or impatient. @OP if have any complaints include proof of the chat too, By the way Hopefully your late payment can be received in full.

Jody.Drummer

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

I think in the future trustdice.win will be more effective and efficient. In fact, they have started a Signature Campaign which means going forward this site will be much better. Regarding your late withdrawal it's normal in every casino there is always a problem like this. no need to worry like the cases we have found in the end he too has got what he should have.

Jawhead999

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Quote from: Kakmakr on May 23, 2022, 08:43:05 AM

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

Seems like they're proving themself can pay 5x higher from $200 since they're launch signature campaign https://bitcointalksearch.org/topic/cfnp-trustdicewin-1-rated-crypto-casino-signature-campaign-full-member-5399855

I think it's a matter of time only, similar like the previous complaint. I also don't know what make them slowing their withdrawal, do you bet with their free $25 promotion? It must be a lot abusers and it's time consuming to take care about that.

hyudien

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Of the many casinos on this forum, why did you choose that casino. Maybe at a later date if your funds have entered then please consider financial problems at the casino. There are many casinos with fast withdrawals. So when one casino doesn't make you comfortable move on to another. Don't get hung up on one but you always complain about the obstacles you're having.

Erdogan

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Quote from: Sensetive03 on May 23, 2022, 08:01:35 AM

yes i did read that, i did a detailed research on the forum. I see no complaints in the past, but quite a few complaints recently here and the trusty pilot.

Since you did research and did not find a complaints, you should not panic and just write to their support. These types of delays happen also with cryptocurrency withdrawals. Probably your withdrawal has been blocked automatically due to some unnatural movement on your account and just needs manual intervention. I am sure you will receive your money soon. Let us know when your case will end.

bittraffic

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There are same complain already so it may be possible that they are in the brink. You better believe what others are saying because the pattern of casinos slowly becoming a scam starts with delaying/stalling users that wants to withdraw.

Not the kind of casino that should lose trust whilentheir brandname they have includes the word TRUST. Hope to see them survive though.

fiulpro

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I think this issue is not concentrated to just one casino there are many others who are struggling because of competition as well and I do think that at the end of the day you would be able to get your money back but it would take an awful long time. I do think that you should post it in scam accusations but it cannot be considered a scam to be honest it would simply be delaying the funds on purpose causing troubles for the people who are waiting for the funds and at the same time the price of Bitcoins might change and you might even loose from that side. The quality of the site have undeniably compromised, hopefully you will get your funds soon.

Do post in Scam accusations and leave them a review hopefully they would follow up on you.

Apocollapse

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Quote from: Slow death on May 23, 2022, 10:02:13 AM

also send a PM to their account here on the forum:

I don't think it's will help the @OP since the last active of the representative was May 12, he didn't logged for 11 days.

Quote from: Coin_trader on May 23, 2022, 10:19:57 AM

I don't know why there's still players that interested to play on this casino while there's a lot of trusted casino out there that offer much quality games.

Perhaps the latest promotion they launched about free $25 without any wager requirements that lead him to play in this casino, as we know the other trusted casino mostly doesn't have any welcome bonus promotions anymore.

Coin_trader

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Quote from: Kakmakr on May 23, 2022, 08:43:05 AM

Guys.... these are small timers...... they hope that their funds will be big enough to cover small wins, but the moment when you want to withdraw bigger amounts, they stall the withdrawals ....because they have to wait for people to lose money, so that they can payout the winnings to you.

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

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This is the reality from the Casino that slowly dying due to competiton. Duckdice is same case with this before they pull a scam trick. They are not paying the players win even though some of them is just small amount. They are hoping for the players to lose there patience and to continue playing until they lose.

I don't know why there's still players that interested to play on this casino while there's a lot of trusted casino out there that offer much quality games.

Slow death

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

I suggest you post a screenshot of the conversation you're having with the site's support and also send a PM to their account here on the forum:

https://bitcointalk.org/index.php?action=pm;sa=send;u=2569866

and I also suggest you post on their thread:

https://bitcointalksearch.org/topic/trustdicewinbitcoin-casino-free-spins-bitcoin-blog-5126117

if your problem is not resolved after a week i suggest you create scam accusation against them and post all proof you have

keyscore44

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Quote from: Sensetive03 on May 23, 2022, 08:01:35 AM

yes i did read that, i did a detailed research on the forum. I see no complaints in the past, but quite a few complaints recently here and the trusty pilot.

I have the impression that often when a withdrawal is delayed in weekend, it takes much longer. I think that the weekends security team is simply not working and because of that are the long delays to push withdrawal manually.
I understand the nervousness, but the delays aren't so long that they could be a scam. You just need a little more patience.

Kakmakr

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Guys.... these are small timers...... they hope that their funds will be big enough to cover small wins, but the moment when you want to withdraw bigger amounts, they stall the withdrawals ....because they have to wait for people to lose money, so that they can payout the winnings to you.

If they struggle to payout $200..... you should stay away as far as possible from them. There is basically one big hit between them and bankruptcy and the closure of the site. Roll Eyes

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robelneo

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Quote from: Sensetive03 on May 23, 2022, 05:46:16 AM

They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

This is the second time and hopes you are as lucky as the other one the guy got his, within 48 hours yours is also 48 hours it's getting longer now, you did not post how long have you been playing here and if this is the first time that it took them to grant your withdrawal, but if you are a new player and you're not comfortable with the duration of the withdrawal then look for another casino, update us if you've got yours, this a reference of those who will play for the first time here so they are aware.

Sensetive03

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yes i did read that, i did a detailed research on the forum. I see no complaints in the past, but quite a few complaints recently here and the trusty pilot.

Raflesia

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_""""Duelbits""""_

Almost same case with this one https://bitcointalksearch.org/topic/trustdicewin-not-confirming-my-withdrawal-for-17-hours-5399297
But in the end he had earned his funds in a long time.

So I thought just wait or if your chat is closed then you can email them for this complaint, but we already know that withdrawal from Trustdice is taking a long time.

But are you okay with Trustdice meaning it doesn't break the rules?

Sensetive03

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They don't give any explanation to my questions.

There were even some cases where they turned the live chat off on my face .

Sensetive03

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They keep procrastinating by making excuses. I can't get money for 42 hour.

they have no justifications. The amount I will withdraw is 200 dollars

Topic: ⛔KEEP OUT from trustdice.win❗❗❗ (Read 576 times)