TrustDice.win:💰Bitcoin Casino + Free Spins + Bitcoin blog

wildpatola

newbie

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Quote from: logfiles on September 07, 2024, 06:16:21 PM

Quote from: wildpatola on September 07, 2024, 05:01:45 AM

I kept going back and forth with the support. I kept asking what were the supposed duplicate accounts involved and what's the proof that it's mine but they wouldn't answer. They just keep insisting that I have a duplicate account.

https://ibb.co/NZhRRVc

It seems to me that you are going to need the help of third party mediators. Here in the forum, we may not help you that much since the other party won't release the evidence. Create a complaint in mediator platform like Casinoguru or askgambler who will write to them to respond to the accusation.
1. https://casino.guru
2. https://www.askgamblers.com

Thank you. I'll do that.

Just an update also, they got back to me again saying that they can't disclose the accounts that they accused me of my duplicates.

So they're saying I committed a crime but they cannot show me the evidence for privacy reasons. What? Since they're very sure that I have duplicate accounts, I was just asking what are those accounts. So for privacy reasons, they cannot give me this list, what's the point if it's supposedly my accounts?

https://ibb.co/d2qRMqC

logfiles

copper member

Activity: 2198

Merit: 1837

🌀 Cosmic Casino

Quote from: wildpatola on September 07, 2024, 05:01:45 AM

I kept going back and forth with the support. I kept asking what were the supposed duplicate accounts involved and what's the proof that it's mine but they wouldn't answer. They just keep insisting that I have a duplicate account.

https://ibb.co/NZhRRVc

It seems to me that you are going to need the help of third party mediators. Here in the forum, we may not help you that much since the other party won't release the evidence. Create a complaint in mediator platform like Casinoguru or askgambler who will write to them to respond to the accusation.
1. https://casino.guru
2. https://www.askgamblers.com

wildpatola

newbie

Activity: 6

Merit: 0

I kept going back and forth with the support. I kept asking what were the supposed duplicate accounts involved and what's the proof that it's mine but they wouldn't answer. They just keep insisting that I have a duplicate account.

https://ibb.co/NZhRRVc

Volgastallion

sr. member

Activity: 630

Merit: 314

CONTEST ORGANIZER

I dont know why still coming some bots or trash talk accounts to this thread without giving proper info or coming making a post showing no probes and leaves the forum to never return, and im talking for both sides, the good mentions and the bad ones.

Its a shame because TrustDice is one of the most stable campaign here in the forum in which i take part a few months ago. But this people comes with this claims with no proof and leaves without giving any clue if what they said is true or not.

dzungmobile

sr. member

Activity: 854

Merit: 424

Playbet.io - Crypto Casino and Sportsbook

Quote from: wildpatola on September 05, 2024, 07:53:00 AM

I recently signed up on Trustdice and placed a couple of sports bets on their platform. I only have one account and was just trying out the platform as I can see they sometimes have better odds on the sports I bet. After trying to withdraw, they blocked my account and accused me of multi accounting. I told them I could provide KYC but there are still no response until now and I cannot access my account anymore. I use my phone to bet and use mobile data since I'm out of the house most of the time I bet, will that trigger an IP issue since it's a public IP? I see that some people also faced the same problems but were able to withdraw their funds.

Usually casinos will apply multiple criteria before they collect enough violations against their Terms of Service, to accuse you of multi-accounting rule-breaking. IP address is only one of criteria. Others can be bet style, favorite tournaments and so forth.

My post is about general violations that lead to multi-accounting accusation from casinos, but for your case, let's wait for response from TrustDice's Customer Support and Compliance Team.

wildpatola

newbie

Activity: 6

Merit: 0

I recently signed up on Trustdice and placed a couple of sports bets on their platform. I only have one account and was just trying out the platform as I can see they sometimes have better odds on the sports I bet. After trying to withdraw, they blocked my account and accused me of multi accounting. I told them I could provide KYC but there are still no response until now and I cannot access my account anymore. I use my phone to bet and use mobile data since I'm out of the house most of the time I bet, will that trigger an IP issue since it's a public IP? I see that some people also faced the same problems but were able to withdraw their funds.

Jiruko

newbie

Activity: 1

Merit: 0

I don't have any idea before about bitcointalks but this helps to understanding about it. And I'm happy because I get knowledge about it.

shasan

copper member

Activity: 2380

Merit: 1302

Playbet.io - Crypto Casino and Sportsbook

Quote from: number19 on August 28, 2024, 10:39:31 AM

I don't know why they said bad things about trust.dice
Trust dice is the best company for you to be rich, I remember when a player I know there bright his day bcs he been lucky when the luck comes from his side and wln more than 30k ...
More things you must know about trust dice when you start play there

What is the bad things you are getting about the trust dice. How you are determine that there will be sure winning about trust dice. Gambling site winning can't be sure that the amount will be win on the gambling site. So it is not osaible to say whether the amount will be the winning amount of the gambler.

number19

newbie

Activity: 63

Merit: 0

I don't know why they said bad things about trust.dice
Trust dice is the best company for you to be rich, I remember when a player I know there bright his day bcs he been lucky when the luck comes from his side and wln more than 30k ...
More things you must know about trust dice when you start play there

GreatArkansas

legendary

Activity: 2534

Merit: 1397

I want to ask about the transactions page, especially in the Withdrawal type.
Is there any way I can see the transaction id of the network where the withdrawal happened or the wallet address of the withdrawal, where the withdrawal was sent?

If there's no feature any like this, it's really a must feature and helpful for the users.

ongbos

newbie

Activity: 1

Merit: 0

Quote from: Bitinity on March 29, 2019, 10:36:09 PM

Quote from: Coinbox1 on March 29, 2019, 10:25:16 PM

After 20 hours, we will become BTC dice game as well. Just give us a little time

I'm sure you have created thread previously (more than 20 hours ago IIRC) and said exactly the same thing, and seems that your previous thread was deleted because referral link. Now you created new thread without referral link which is good, but still it should not be in this board since you are not accepting bitcoin as a payment method.

memehunter

member

Activity: 196

Merit: 60

I don't know why we are overcomplicating a simple issue (as if the casino in question is not doing enough Grin

). While users have to read terms before creating an account is a must, the casino also needs to have fair terms (they cannot make arbitrary rules). Let's say the casino has this in their terms: 'The casino can confiscate any money for whatever reason and no explanation will be given.' Now, no matter how many times you have read and memorized their terms, it doesn't mean anything Grin

.
In my humble opinion, they are preying on large depositors who accidentally deposit (without reading terms) and could easily be trapped by the 5x rule, as already pointed out by another member.
The fact that Trustdice is not jumping in here to clarify if the 5x rule is applicable on the first deposit only is strengthening doubts. As you can lose your 1st deposit without wagering 5x and that's it, you have no wagering obligations for your next deposit. If that is the case, then the rule has no teeth because you can deposit $35 (minimum deposit) and lose, and then launder $1 million Grin

.
Now, the solution, in my opinion, is to display clearly on the deposit page (with a popup) that 'We require a minimum deposit of $35 and 5x wagering in order to cash out.'

You can argue that this has to be applicable to all casinos' deposit pages, but you have to keep in mind that most other established casinos require only 1x wager, which is an industry norm. Since it's Trustdice (or any other casino) which deviates from standard norms, that's why they must clarify their terms (it would be better if every other casino does the same).

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: naira on July 29, 2024, 08:33:24 AM

I never feel burdened when playing at Trustdice, as a regular gambler sometimes there are times when I can't meet the 5x wagering requirements then I immediately move to a lighter casino.

Do you mean that you failed to complete wagering requirement few times already? If it is what you mean, how come you experienced it few times while as per terms, the 5x wagering applied for the 1st deposit only.
Am I misunderstanding the terms? Is the 5x wagering requirement applied to any deposit?

Quote from: avp2306 on July 28, 2024, 05:18:50 AM

If they are really a gambler then $35 is nothing. For sure they can spend some money then willing to fulfill each requirements before they allowed to do something base on what they like to happen to their funds.

What is the meaning of real gambler? Do you consider real gamblers as those who are willing to spend bigger amount only?
If it is what you mean, I cant agree with it because real gamblers are not depending on how much they have as starting bankroll.
$35 is still something for me especially when I have less funds because my bankroll is limited, sometime I can go with few hundreds dollar but sometime I play with $10-$30 only depending on my gambling fund situation.
However I have to agree with your other statements.

naira

hero member

Activity: 1974

Merit: 586

Free Crypto Faucet in Trustdice

Quote from: avp2306 on July 28, 2024, 05:18:50 AM

Quote from: panjul07 on July 28, 2024, 03:41:06 AM

Quote from: Hhampuz on July 27, 2024, 12:49:15 PM

$35.. is that really something to complain about?

For those who are planning to deposit bigger amount, risking $35 to complete the 5x wagering requirement for the 1st deposit should not be a big deal IMO.
But for those who are planning to deposit like less than $100, they may see it as a big deal to think about it twice.
What I hope about this discussion is that trustdice take it as suggestion and then consider to change the 5x wagering requirement on 1st deposit.

If they are really a gambler then $35 is nothing. For sure they can spend some money then willing to fulfill each requirements before they allowed to do something base on what they like to happen to their funds.

Its so simple, if they don't like what implemented base on what's written on their TOS then its best that they should find different casino to gamble which meet the criteria what they like. Rather than complaining on something which is not actually a big deal after all.

Trust dice is reputable casino and I think the current one they implemented still fair for everyone and I guess there's no other people complaining about this so we can assume that everything is good especially with their gamblers.

Agree, for any gambler if interested please play at Trustdice, but if you feel burdened then there are still other crypto casinos that they can visit according to the expected requirements. Some complaints like this occur when they rush to make a deposit and miss the terms and conditions so that in the end they complain about their own mistakes because every gambler before dropping money will definitely read the TOS because in it the casino explains how to keep playing without experiencing obstacles when finding wagering requirements.

I never feel burdened when playing at Trustdice, as a regular gambler sometimes there are times when I can't meet the 5x wagering requirements then I immediately move to a lighter casino.

shield132

hero member

Activity: 2352

Merit: 905

Metawin.com - Truly the best casino ever

Quote from: tranthidung on July 27, 2024, 08:45:09 AM

Quote from: shield132 on July 27, 2024, 01:48:20 AM

That's not true, the wagering requirement doesn't decrease the chance of money laundering

It is helpful to prevent money laundering with small amounts, you're missing a point, but I agree that people who launder money with big value, this wagering requirement won't help to prevent it. There are other ways to do money laundering and people who want to do this, don't need to take risk by doing it on a gambling site and face with risk of losing money by wagering.

Do we mean a few hundred dollars? I think that above thousands they actively monitor users and below that, I think not many people launder money. I also think that it's stupid to launder money through a casino because when you deposit Bitcoin, your transaction is recorded and available publicly on Bitcoin Blockchain and blockchain analysis companies are so advanced today that they catch many people with do anything illegal.

Quote from: tranthidung on July 27, 2024, 08:45:09 AM

Wagering requirement is like KYC, can be helpful or not helpful against money laundering, it depends on different users but both exchanges and gambling sites get benefit from KYC policy and wagering requirement, it's undeniable.

Wagering requirement for your deposited, hard earned money is only a fuel to the fire of gambling addiction. If casino cares about safe gambling, then forcing players to gamble is completely against it.

Quote from: AbuBhakar on July 27, 2024, 08:49:54 AM

It works both ways but it’s really designed for AML policy since casino can be use as mixer if they will not imposed this wagering requirements.

It does absolutely nothing to stop money laundering. What if the money launderer is a gambler too? Grin

Then that's a win-win for such a criminal. By setting 2x wagering requirement, casinos either get all the money from the money launderer in their pocket or leave him richer than he was.

tranthidung

legendary

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Farewell o_e_l_e_o

Quote from: panjul07 on July 28, 2024, 03:41:06 AM

For those who are planning to deposit bigger amount, risking $35 to complete the 5x wagering requirement for the 1st deposit should not be a big deal IMO.
But for those who are planning to deposit like less than $100, they may see it as a big deal to think about it twice.

If the user is not a first time ever gambler, deposit $100 for many rounds or deposit more than $100 like $500 or $1,000 is very possible. Only a first-time-ever gambler will not want to deposit big money, bet big or don't plan to bet too more rounds. Most users will not bet once and leave so they bet multiple rounds, and money they spend for betting will increase a lot. These examples mean the $35 value is not too big with gamblers.

Quote from: avp2306 on July 28, 2024, 05:18:50 AM

If they are really a gambler then $35 is nothing.

$35 is not small money in many countries, poor ones but with gamblers, I agree $35 is not too much.

Quote

Its so simple, if they don't like what implemented base on what's written on their TOS then its best that they should find different casino to gamble which meet the criteria what they like. Rather than complaining on something which is not actually a big deal after all.

Skipping ToS and worse skipping FAQ is very common practice of users and they're responsible for carelessly skipping important information. So if later they find something uncomfortable, nothing can be changed, thy must move on and accept the platform rules. If they no longer want to use the platform, just leave. If they don't want to repeat that mistake, be more careful and read ToS, FAQ next times on registration on other platforms.

avp2306

sr. member

Activity: 1022

Merit: 363

Quote from: panjul07 on July 28, 2024, 03:41:06 AM

Quote from: Hhampuz on July 27, 2024, 12:49:15 PM

$35.. is that really something to complain about?

For those who are planning to deposit bigger amount, risking $35 to complete the 5x wagering requirement for the 1st deposit should not be a big deal IMO.
But for those who are planning to deposit like less than $100, they may see it as a big deal to think about it twice.
What I hope about this discussion is that trustdice take it as suggestion and then consider to change the 5x wagering requirement on 1st deposit.

If they are really a gambler then $35 is nothing. For sure they can spend some money then willing to fulfill each requirements before they allowed to do something base on what they like to happen to their funds.

Its so simple, if they don't like what implemented base on what's written on their TOS then its best that they should find different casino to gamble which meet the criteria what they like. Rather than complaining on something which is not actually a big deal after all.

Trust dice is reputable casino and I think the current one they implemented still fair for everyone and I guess there's no other people complaining about this so we can assume that everything is good especially with their gamblers.

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: Hhampuz on July 27, 2024, 12:49:15 PM

$35.. is that really something to complain about?

For those who are planning to deposit bigger amount, risking $35 to complete the 5x wagering requirement for the 1st deposit should not be a big deal IMO.
But for those who are planning to deposit like less than $100, they may see it as a big deal to think about it twice.
What I hope about this discussion is that trustdice take it as suggestion and then consider to change the 5x wagering requirement on 1st deposit.

Hhampuz

legendary

Activity: 3038

Merit: 6194

Meh.

Quote from: memehunter on July 27, 2024, 10:34:31 AM

Quote from: AbuBhakar on July 27, 2024, 08:49:54 AM

I don’t understand either the logic behind this because x5 is surely a trap for those who don’t read the ToS while they deposit huge amount knowing that the wagering requirements is just x1 which is the standard figure for most casino.

In my opinion also it is surely a trap.
Those who are arguing that you can just make a relatively lesser first deposit and risk it to bypass 5x wager requirement please note that they require a minimum first deposit of at least 0.0005 BTC along with 5x wager requirement.

$35.. is that really something to complain about?

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: shield132 on July 27, 2024, 01:48:20 AM

That's not true, the wagering requirement doesn't decrease the chance of money laundering but it increases the chance of users losing their deposit and it benefits to casino. Imagine that I am a gambling addict, deposited 1 Bitcoin, lost 0.2 Bitcoin and now I want to withdraw because I'm afraid to not lose more but then there is a wagering requirement that forces me to continue gambling in order to withdraw and that's definitely increasing my gambling addiction issues.

Wagering requirement on deposit without deposit is part of money laundering prevention, agree or not but it is the most used reason why there is wagering requirement on deposit.
Logically it reduces the chance of money laundering because people who knows about this rule will think twice if they want to use the casino as mixing service or to launder their money.
Coming to your example, if you are afraid to lose more then why did you deposit more than what you can afford to lose? In this case, you are the one who make the mistake.

Quote from: shield132 on July 27, 2024, 01:48:20 AM

I only support the wagering requirement when there are bonuses because a bonus is free money and it's fair to make free money hardly acquirable but when it comes to the money that I earned and deposited, I shouldn't be forced to wager 2 times or 5 times.

To be fair, I don't understand why Trustdice requires 5x wagering for first-time depositors, that doesn't make sense to me.

I'm trying to be neutral here although I also do not like the 5x wagering requirement, but in fact it is written in their ToS which means that once you created an account then you made a deposit = you are agreeing with the terms.
So no one is forced to follow or to agree with the terms, once we notice there is a term that we dont like, simply ignore and leave the casino then find other casinos.
All in all, any casino reserve the right to have terms as what they wish and we as players also free to decide whether to agree with it or not.

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