Did you win it from the free spins? There are few possibilities why you did not receive the withdrawal :
1. You make a bigger bet than what is allowed with the free spins.
2. The max amount can be won from free spins is 50€ only.
3. You're suspected to have multiple accounts to claim the free spins.
4. As I know you are from Indonesia, in fact Indonesian players are not eligible for this free spins.
Look at the terms about free spins for more info and ask them by contacting their support directly. But I guess, your account blocked because of the 3rd or 4th reason.
No, he should not violate the rule, but starb(OP) runs a scam casino before, so I consider this casino is also scam. Guys, make a scam accusation please.
https://bitcointalksearch.org/topic/m.17067168
I have read many comments and they said that the OP is already advertised many scam casinos.