A transaction of Rs. 10000 is failed to deposit from IDBI Bank to Koinex. The amount has been debited from my IDBI Bank Account, However, I did not received it in my Koinex account. Does anybody have the same experience??
As usual Team Koinex is deaf right now.... and not replying to my queries. Please help me out... what to do now?
Hi,
Did you get any response from them. I'm in a similar situation. The money got debited from my bank account 2 weeks back but its still not credited in the koinex account. The bank confirms that the transfer was successful but there is no response from the koinex team. I'm getting a real bad feeling about this.
Aside, what are the options to file a formal complaint in such cases. Would going to the police help? Or if you guys can suggest approaching some other authorities.
Thanks in anticipation.