Ledger Nano S firmware update 1.4.1 - page 2.

Lucius

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Quote from: Don Pedro Dinero on March 21, 2018, 03:37:45 PM

Quote from: Lucius on March 08, 2018, 08:35:24 AM

Edit:

After 1+ hour of "upgrade" I stuck first on Restoring MCU/Bootloader,after 20 min I close Ledger Manager and disconnect Ledger.Then I move to Update screen,but nothing on LM.There seems to be a problem with Ledger drivers,so if you are on Windows go to Control Panel\System and Security\System >Device manager and under Human Interface Devices - USB Input Device check for any device with yellow mark/click on remove.Then open Ledger Manager and connect Ledger,you should see processing on Ledger screen and for me it was finished in 2-3 minutes.

Thank you so much for this post. I though my ledger nano was broken or something and I emailed support but then I came here, tried what you did and the problem is solved now.

Much faster that Ledger support.

You're welcome,I was in same situation like you and I was thinking that I brick my Ledger at one point.But fortunately there were some users who had the same problems so I found the solution.It is obvious that the process of firmware upgrade did not go smoothly for most of users-but it was mostly dependent on an individual user and his OS,device or Ledger servers at some point.

I also must say that based on my experience Ledger support is not of some help,in fact all that can interest the user is available on their site,so before contact them it is better to check their knowledge base.

jossiel

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Quote from: Jbodz83 on March 20, 2018, 02:31:51 AM

====UPDATE====

looks like server is traffic during my update, did it just now it went from "UPDATE" to "Processing" after i open up my LEDGER MAnAGER.

That's also my concern before when the article showed for the first hours and by that time many are updating at the same time so there's a network traffic from the server.

If there is something wrong from the update you just have to wait and check other tweets from their official twitter account. https://twitter.com/LedgerHQ

Well it's good that you got updated.

Don Pedro Dinero

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Quote from: Lucius on March 08, 2018, 08:35:24 AM

Edit:

After 1+ hour of "upgrade" I stuck first on Restoring MCU/Bootloader,after 20 min I close Ledger Manager and disconnect Ledger.Then I move to Update screen,but nothing on LM.There seems to be a problem with Ledger drivers,so if you are on Windows go to Control Panel\System and Security\System >Device manager and under Human Interface Devices - USB Input Device check for any device with yellow mark/click on remove.Then open Ledger Manager and connect Ledger,you should see processing on Ledger screen and for me it was finished in 2-3 minutes.

Thank you so much for this post. I though my ledger nano was broken or something and I emailed support but then I came here, tried what you did and the problem is solved now.

Much faster that Ledger support.

Jbodz83

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Quote from: Jbodz83 on March 19, 2018, 04:20:14 PM

can you guys help me..? i forgot to remove my bitcoin app before installing the firmware.

now my ledger by default shows "UPDATE" and when i try to open LEDGER MANAGER then plug in my LEDGER WALLET while holding the left button..

my ledger will show "BOOTLOADER" while ledger manager is under "restoring mcu" , after that i have the error "unable to install firmware".

i have check my device driver and all is working fine on that part. there are no "Yellow icon" showing in DEVICE MANAGER.

please help.. Sad

====UPDATE====

looks like server is traffic during my update, did it just now it went from "UPDATE" to "Processing" after i open up my LEDGER MAnAGER.

gentlemand

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I didn't remove anything and mine updated just fine. They have had server issues with the update so that's a possibility.

You'll get quicker and properly comprehensive answers here - https://www.reddit.com/r/ledgerwallet/ or the answer may already be there.

This may apply also - https://support.ledgerwallet.com/hc/en-us/articles/115005171445-Unable-to-install-OS-Updater

fathal

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Quote from: Jbodz83 on March 19, 2018, 04:20:14 PM

can you guys help me..? i forgot to remove my bitcoin app before installing the firmware.

now my ledger by default shows "UPDATE" and when i try to open LEDGER MANAGER then plug in my LEDGER WALLET while holding the left button..

my ledger will show "BOOTLOADER" while ledger manager is under "restoring mcu" , after that i have the error "unable to install firmware".

i have check my device driver and all is working fine on that part. there are no "Yellow icon" showing in DEVICE MANAGER.

please help.. Sad

The same on mine - some can help how to restore all device?

Jbodz83

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can you guys help me..? i forgot to remove my bitcoin app before installing the firmware.

now my ledger by default shows "UPDATE" and when i try to open LEDGER MANAGER then plug in my LEDGER WALLET while holding the left button..

my ledger will show "BOOTLOADER" while ledger manager is under "restoring mcu" , after that i have the error "unable to install firmware".

i have check my device driver and all is working fine on that part. there are no "Yellow icon" showing in DEVICE MANAGER.

please help.. Sad

jossiel

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Quote from: Lucius on March 09, 2018, 05:44:07 AM

Quote from: jossiel on March 08, 2018, 04:54:13 PM

Quote from: Lucius on March 08, 2018, 08:35:24 AM

There seems to be a problem with Ledger drivers,

For those who haven't updated yet, it may take time because many are updating altogether, just wait to be on queue.

The problem I had, and I believe many others(based on Reddit posts) is not only in Ledger servers overload,but in users PC and in that in some steps of upgrade PC and Ledger device do not recognize each other.As I write before some steps will just stuck forever if user do nothing,disconnect/connect and close/start Ledger Manager will help,but if user stuck on "Upgrade" then only option I described above help,at least for Windows OS.

I just followed some tips that I've seen on web too. The disconnect and connect thing is also what I've heard.

My OS is windows 10 too so there must be a problem at the same time with servers and to my PC. But I guess now its already fine so for those who haven't updated with their firmware and drivers, it shall be smooth and no problem shall exist anymore.

Lucius

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Quote from: jossiel on March 08, 2018, 04:54:13 PM

Quote from: Lucius on March 08, 2018, 08:35:24 AM

There seems to be a problem with Ledger drivers,

For those who haven't updated yet, it may take time because many are updating altogether, just wait to be on queue.

The problem I had, and I believe many others(based on Reddit posts) is not only in Ledger servers overload,but in users PC and in that in some steps of upgrade PC and Ledger device do not recognize each other.As I write before some steps will just stuck forever if user do nothing,disconnect/connect and close/start Ledger Manager will help,but if user stuck on "Upgrade" then only option I described above help,at least for Windows OS.

Quote from: HCP on March 08, 2018, 02:35:28 PM

Yeah, I got stuck on the "Update" screen for a bit... It kept saying "Unable to install firmware" on the Ledger Manager App.

So, I just "ejected" the device from the USB icon in the system that and then reconnected it and it automatically went into "processing..." And then everything worked.

Was a little disconcerting for a few minutes, thinking I had bricked my Ledger!

I was thinking the same thing(few times),but I remember that somewhere in the instructions from Ledger they say something like "do not worry,you can not brick your device"

jossiel

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Quote from: Adriano2010 on March 06, 2018, 03:20:08 PM

[1]Is this a mandatory update or can be also done later, at any time? [2]And can i make the update on a new ledger nano without setting seed ?

[1]Yes, it is mandatory to update but you can do it whenever you are free.
[2]Yes.

Quote from: dogtana on March 06, 2018, 03:33:54 PM

Does this update have anything to do with this future development or will you have to updte again?

https://www.ledger.fr/2018/02/23/announcing-new-ledger-wallet-desktop-mobile-applications/

That's a different one, you have to update the firmware.

Quote from: Rath_ on March 06, 2018, 03:25:21 PM

I would recommend you to update your device because found vulnerability has been fixed.

True, its better to update the device and don't forget to update the apps too.

Quote from: RGBKey on March 06, 2018, 09:35:58 PM

The Ledger CEO stated in the thread you linked that any "vulnerability" was massively overstated. They just want people to update their firmware.

There is also one person on twitter that is spreading some of his statement about this update to make everyone paranoid. If you know who I'm talking about.

Quote from: HCP on March 07, 2018, 03:34:25 AM

I've just tested this and installed Bitcoin, Bitcoin Cash, Bitcoin Gold, Dash, Dogecoin, Ethereum, Litecoin, Ripple, Stellar and Zcash Cheesy

I have tested it too and downloaded bitcoin and bitcoin cash.

Quote from: HCP on March 08, 2018, 02:35:28 PM

Yeah, I got stuck on the "Update" screen for a bit... It kept saying "Unable to install firmware" on the Ledger Manager App.

So, I just "ejected" the device from the USB icon in the system that and then reconnected it and it automatically went into "processing..." And then everything worked.

Was a little disconcerting for a few minutes, thinking I had bricked my Ledger! Shocked

That's what on my mind too and I was annoyed because there are too many people who are updating to their server at the same time so patience is a virtue.

Quote from: Lucius on March 08, 2018, 08:35:24 AM

There seems to be a problem with Ledger drivers,

For those who haven't updated yet, it may take time because many are updating altogether, just wait to be on queue.

HCP

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Yeah, I got stuck on the "Update" screen for a bit... It kept saying "Unable to install firmware" on the Ledger Manager App.

So, I just "ejected" the device from the USB icon in the system that and then reconnected it and it automatically went into "processing..." And then everything worked.

Was a little disconcerting for a few minutes, thinking I had bricked my Ledger! Shocked

Lucius

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I'm just trying to update firmware on my Ledger and for now I am stuck on "Restoring MCU" message on Ledger Manager app and "Bootloader" on Ledger device screen.I know there is problem with Ledger servers because of many users trying to make this update,I'm just interested others also stuck on this step or somewhere further in the process?

However this update should solve "problem" with numbers of wallets which can be installed at the same time which is great,and also in the process of seed creation every word need to be checked instead of a prior procedure which required only two words verification.

Edit:

After 1+ hour of "upgrade" I stuck first on Restoring MCU/Bootloader,after 20 min I close Ledger Manager and disconnect Ledger.Then I move to Update screen,but nothing on LM.There seems to be a problem with Ledger drivers,so if you are on Windows go to Control Panel\System and Security\System >Device manager and under Human Interface Devices - USB Input Device check for any device with yellow mark/click on remove.Then open Ledger Manager and connect Ledger,you should see processing on Ledger screen and for me it was finished in 2-3 minutes.

HCP

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Never mind the edge-case security vulnerability that *might* be able to be pulled off "pre-initialisation"...

Quote from: https://www.ledger.fr/2018/03/06/new-firmware-update-1-4-1-available-for-the-nano-s/

The number of apps which can be loaded onto the Nano S at the same time can be raised to up to 18 (depending on the cryptocurrencies – see FAQ), thanks to some refactoring on the BOLOS app management. As a reminder, deleting an app does not impact your cryptocurrency holdings: when the app is reinstalled, the original balance is retrieved.

Up to 18 Apps!!?! Shocked

w00t!

I've just tested this and installed Bitcoin, Bitcoin Cash, Bitcoin Gold, Dash, Dogecoin, Ethereum, Litecoin, Ripple, Stellar and Zcash Cheesy

Although, it IS important to read the FAQ as it explains that the number is still dependent on exactly which apps you install:

Quote from: https://support.ledgerwallet.com/hc/en-us/articles/360001341553

How many apps can I have on my Nano S with 1.4?

One of the user experience gains of the 1.4 is the possibility to install much more apps on the Nano S. The global limitation is related to the small amount of memory available on the device. The new firmware doesn't expand the memory, but optimizes the size of Bitcoin related apps.

Many cryptocurrency projects are clones of the Bitcoin blockchain and therefore share most of the signature code (such as Bitcoin, Bitcoin Cash, Bitcoin Gold, Litecoin, Dogecoin, Dash, Zcash, Komodo, Stratis, Posw, Pivx, Viacoin, Vertcoin, Stealthcoin, Digibyte, Qtum, Hcash...). By refactoring all common codes in a library (hosted in the Bitcoin app), we were able to significantly lower the size of the other apps. On this principle, it is possible to install up to 18 apps sharing this library.

But if you install apps with a completely different code base (for instance: Bitcoin, Ethereum, Ripple, FIDO U2F, Password Manager) you'll still be limited to 4 or 5 apps.

In conclusion, depending of the type of apps you install, you'll see a very different result. Most probably, you will be in the 10 to 12 apps range.

Tip: when the dashboard has many apps (> 10), the device will freeze for a few seconds just after entering the PIN. This is due to the time necessary to sort the apps to display. A temporary fix would be to remove all apps and install them in the alphabetic order (a future firmware update will address the slowdown).

RGBKey

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Quote from: Rath_ on March 06, 2018, 03:25:21 PM

Quote from: Adriano2010 on March 06, 2018, 03:20:08 PM

Is this a mandatory update or can be also done later, at any time?

This is an important security and feature update. It seems that Ledger servers are extremely overloaded due to many people updating their devices. I would recommend you to update your device because found vulnerability has been fixed. This update will be mandatory starting from the 20th March Ledger don't want to share any details. Check the link below for more information.

https://www.reddit.com/r/ledgerwallet/comments/82fndi/psa_dont_panic_but_assume_the_device_is/dv9wnlb/

The Ledger CEO stated in the thread you linked that any "vulnerability" was massively overstated. They just want people to update their firmware.

dogtana

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Does this update have anything to do with this future development or will you have to updte again?

https://www.ledger.fr/2018/02/23/announcing-new-ledger-wallet-desktop-mobile-applications/

Rath_

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Quote from: Adriano2010 on March 06, 2018, 03:20:08 PM

Is this a mandatory update or can be also done later, at any time?

This is an important security and feature update. It seems that Ledger servers are extremely overloaded due to many people updating their devices. I would recommend you to update your device because found vulnerability has been fixed. This update will be mandatory starting from the 20th March Ledger don't want to share any details. Check the link below for more information.

https://www.reddit.com/r/ledgerwallet/comments/82fndi/psa_dont_panic_but_assume_the_device_is/dv9wnlb/

Adriano2010

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Is this a mandatory update or can be also done later, at any time? And can i make the update on a new ledger nano without setting seed ?

jossiel

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For nano s users, you need to update your firmware.

https://twitter.com/LedgerHQ/status/970975950333759489

New firmware update 1.4.1 available for the Nano S

How to update my Ledger Nano S with the firmware 1.4

I updated mine and it took more than 1 hour to update because their server is load up with traffic of people who are accessing to them to update but it's all fine now.

Topic: Ledger Nano S firmware update 1.4.1 - page 2. (Read 606 times)