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Topic: Ledger Recovery - Send your (encrypted) recovery phrase to 3rd parties entities - page 21. (Read 4835 times)

legendary
Activity: 3234
Merit: 5637
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The trust is currently broken. Ledger says anyone can opt-out of the service, but how can we verify that the backdoor wasn't there the whole time?
~snip~

You've got to be kidding? The trust was broken from the moment when hundreds of thousands of data of their customers were hacked and made public, which included literally everything from full names, residential addresses, mobile phones and e-mails. Anyone who continued to trust that company after that only exposed themselves to additional risk, because as it turned out with this move, they (Ledger) obviously have a way to extract every generated seed, and now they just publicly admitted it.

As far as I'm concerned, I think that every HW from Ledger is compromised and that you should stop using it as soon as possible.
legendary
Activity: 2730
Merit: 7065
Why the customer paying for service is not included in this recovery quorum?
The user could be included, but you are already supposed to have copies of your entire recovery phrase anyway. If you can't keep track of that and lose it, why keep a copy of one additional 1/3 shard?
Not that it makes this any better, but will they require that you generate a new seed to participate in their paid seed-share service or does it also apply to seeds generated before this was rolled out?
legendary
Activity: 2268
Merit: 18711
Can someone explain to me how the following is possible:
They've already said that this will use Shamir's Secret Sharing. (Let's not even get in to why SSS is a bad idea: https://blog.keys.casa/shamirs-secret-sharing-security-shortcomings.) In a 2-of-3 set up, if one share is lost you can recombine the other two shares to recreate the secret, and then from that secret generate three new shares

It's not clear whether that would require the user to set up everything again from scratch, or whether Ledger would just recreate your seed phrase and then generate three new shares automatically. I'm sure I don't need to point out the massive risk with the second option.

What prevents them from collaborating to steal customer funds and pretending that the user himself fucked up with recovery keys?
Absolutely nothing.

Why the customer paying for service is not included in this recovery quorum?
Because you are too stupid to write down 24 words on a piece of paper, remember? Pay us instead and we'll definitely keep it safe. Wink wink.
legendary
Activity: 2450
Merit: 4415
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They created an official page for their new fascinating feature: https://www.ledger.com/recover

Can someone explain to me how the following is possible:

Quote
What would happen to my Ledger Recover subscription and related data if one of the companies goes out of business?

If one of the companies holding a fragment of the Secret Recovery Phrase shuts down, the other two will maintain the service and eventually replace it with a new company.

How can they reconstruct a seed phrase after losing access to one of the fragments of an encrypted secret? What algorithm do they use and doesn't it make the whole scheme questionable since they have no plan B for the case when 2 out of 3 companies shut down?

What prevents them from collaborating to steal customer funds and pretending that the user himself fucked up with recovery keys?

Why the customer paying for service is not included in this recovery quorum?
legendary
Activity: 2268
Merit: 18711
The only upside is that it requires device-based confirmation, similar to signing signatures, or at least so they claim.
And yet, if they can implement a function to export your seed phrase from the secure element with a simple software update, then they can also implement a function to remove the need for any physical button presses with a simple software update.

Personally, I'm moving over to Trezor.
There is nothing stopping the same issue from arising on Trezor devices, and indeed, the seed phrase can already be extracted from Trezor devices by an attacker in ~15 minutes. Not to mention Trezor's partnership with blockchain analysis and government surveillance. Trezor is a poor substitute.

If they can enable such a feature with the user's consent, what stops them from enabling it without the user's consent if the user doesn't want to use it? All they have now is a promise they can't do it, but their words and guarantees are worth very little at this stage.
Agreed. The whole "opt in" nonsense they are touting is completely meaningless. They could choose to enable it as mandatory in a future update, or maybe even do it anyway behind the scenes, and you would never know.

And during all this, Ledger devs are completely absent on social media despite their subreddit going in to meltdown, and Ledger haven't even bothered to brief their Customer Support agents on how it actually works, leading to them guessing when answering questions: https://www.reddit.com/r/ledgerwallet/comments/13j5cna/introducing_ledger_recover_answering_your/jkev3or/

How not to run a company, 101.
legendary
Activity: 2730
Merit: 7065
I'm still pretty skeptical about all this. Has Ledger put out any official statement or something that says the seed phrase won't be sent anywhere unless we subscribe to their monthly plan? However, even if such confirmation exists, we should still question whether we have any means of independently verifying this claim or if we're simply relying on their word. The mere possibility of the seed phrase leaving the hardware device and potentially being accessible online, in any form, undermines the fundamental purpose of a hardware wallet, which is to serve as the sole custodian of our private keys.
It's impossible to trust anything they say right now. If a software update can enable remote access to your seed, it means the option to do that was always there because they didn't release a new device or needed to change the hardware. They just didn't use the sleeping seed-share option, or perhaps, no one forced them to use it. If they can enable such a feature with the user's consent, what stops them from enabling it without the user's consent if the user doesn't want to use it? All they have now is a promise they can't do it, but their words and guarantees are worth very little at this stage.

No matter how stupid it all sounds, this is still a positive thing. At least now we all know how unsafe it is and that there is a possibility of a backdoor, and this is a serious reason to completely abandon this product.
It's much more serious and goes further than that. If Ledger has an option to do that through the secure element they are using in their devices, the other manufacturers using the same or similar SE can also do it. Ledger just showed us that everything we thought we knew about hardware wallet security is false. One firmware upgrade can change everything. Who is to say you'll even have an option to reject this nonsense in the future, be it from Ledger or a competitor?
legendary
Activity: 2898
Merit: 1823
Wait.... Just bought a Ledger wallet a week ago. I have some ETh inside. Should i take them off? Is it unsafe ?


I believe you're safe from the backdoor if you don't update the firmware.

Seriously, do the management teams behind both wallets understand nothing about bitcoin?
It would be fool to think that they don't understand the basic. Question is why they are pretending that the don't have the basic understanding. Who is behind all these?
Let me guess, it's those who are printing notes and doing everything from the tax payers money.

Question remains.
The device is not an offline device then?
Someone please answer it.


The trust is currently broken. Ledger says anyone can opt-out of the service, but how can we verify that the backdoor wasn't there the whole time?

Ledger said it's "impossible for them to extract" the master key from the device, then they're currently saying that they backdoored the device to "allow" them to extract the master key? Laughable.
hero member
Activity: 2520
Merit: 952
I wonder what they're thinking about when they're doing this?

Probably to generate profits for investors who have poured millions in.

I wonder why the Nano S Plus isn't mentioned? Maybe we can expect that in the release notes for the new S Plus firmware.

S Plus will be supported in future, it's addressed in faq.



p.s: I have Nano S, not sure how secure that is to not have this update available. Someone explain?


legendary
Activity: 1722
Merit: 4711
**In BTC since 2013**
I'm worried, since I have a Ledger Nano S  Sad

The Nano S version allegedly does not support this function. At least that's what it says right on its list of explanations about this "new" feature.



I really find it strange that they did something like that. It seems to me that they made a serious miscommunication and mis-explained this alleged feature. They end up opening a pandora's box, taking away the doubt whether it will be possible to be exploited by hackers or not. Whether these devices really have a back door or not.

I no longer used their program (I never liked it), much less now. I only use it for Bitcoin, I don't need any firmware updates. Even because I only connect it to Electrum.

 
legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
You can't fix stupid.

Stupidity is a chronic disorder.  This strikes me as Ledger attempting to cater to the least common denominator, i.e. the really stupid!  The trouble is that whenever you try to make something fool-proof, someone goes out and builds a better idiot.  Maybe they're trying to compete with Jack Dorsey's (Block Inc) policy of "Shared-Self-Custody."

No matter how stupid it all sounds, this is still a positive thing. At least now we all know how unsafe it is and that there is a possibility of a backdoor, and this is a serious reason to completely abandon this product. Without this idiocy, many would still have full confidence in them.
How can we be sure that this seed phrase game is integrated only from firmware version 2.2.1? Have they already collected all the backups?
copper member
Activity: 2338
Merit: 4543
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You can't fix stupid.

Stupidity is a chronic disorder.  This strikes me as Ledger attempting to cater to the least common denominator, i.e. the really stupid!  The trouble is that whenever you try to make something fool-proof, someone goes out and builds a better idiot.  Maybe they're trying to compete with Jack Dorsey's (Block Inc) policy of "Shared-Self-Custody."
hero member
Activity: 510
Merit: 574
Too Little, Too Late.
It would be fool to think that they don't understand the basic. Question is why they are pretending that the don't have the basic understanding. Who is behind all these?
Let me guess, it's those who are printing notes and doing everything from the tax payers money.

It's all about making money, money, money and maximizing profits.
Their plan was to create a subscription model for their product, but ended up with this huge pile of shit.
legendary
Activity: 1148
Merit: 3117
The device is not an offline device then?
Someone please answer it.
To me the device no longer can be considered as a offline device. They say that they will be releasing more information about it but just look at this reply[1] from /u/btchip (Ledger Co-Funder):
Quote
The device sends encrypted shards of your seed to different companies if you decide to use the service. You can of course still choose to backup it yourself.
If the user chooses or not to subscribe to this service is irrelevant to this problem. From the moment that the secure chip allows this connection to happen I can't continue to believe that my keys are safe anymore.

[1][url]https://safereddit.com/r/ledgerwallet/comments/13itm7u/is_there_a_backdoor_yes_or_no/jkbyyfp/
legendary
Activity: 2800
Merit: 2736
Farewell LEO: o_e_l_e_o
Seriously, do the management teams behind both wallets understand nothing about bitcoin?
It would be fool to think that they don't understand the basic. Question is why they are pretending that the don't have the basic understanding. Who is behind all these?
Let me guess, it's those who are printing notes and doing everything from the tax payers money.

Question remains.
The device is not an offline device then?
Someone please answer it.
legendary
Activity: 1722
Merit: 2213
And still they ignore the most pressing question that everyone is asking: Why is this even possible in the first place?

It seems the reality is that this was always possible, just not implemented as they didn't have a use case until now. Given the device firmware is closed source, the reality is this was always possibly (apart from for Ledger Nano S possibly). This doesn't make the situation any better, if anything much worse, but it seems many misunderstood what Ledger meant when they said seed phrases can't leave your device. What they really meant is that with the current firmware it's not possible, or at least not integrated I should say.

Here is also another discussion about the new update for anyone interested (includes Ledger CTO):
https://twitter.com/i/spaces/1PlKQpLVpPBxE/peek

The one takeaway I am getting from this is that there apparently isn't an option for an alternative firmware because ultimately the device remains capable of sharding/encrpting your seed phrase in the first place. The only upside is that it requires device-based confirmation, similar to signing signatures, or at least so they claim. So in reality, although this is an additional attack vector if you opt for this new service, their potentially isn't an extra attack vector by simply upgrading your firmware. Because just like requiring device-based confirmation for a signature, this is also true for sharding/encrypting your seed phrase. So the theory of not upgrading the firmware in order to avoid an extra attack vector is a false narrative, as based on the current chip, it remains possible to sharp/encrypt seed phrase anyway...

The bigger issue here is that sharing your seed phrase via device was never blocked by hardware, but instead firmware, up until now at least. Personally, I'm moving over to Trezor.
legendary
Activity: 2912
Merit: 6403
Blackjack.fun
Muhahahaha, what took them so long?
Just selling devices isn't making enough money, you don't make enough money out of selling a smartphone you make a ton on the apps the people are buying, so just as Mercedes wants a monthly fee for allowing you to fully use the car, how about Ledger charging you some monthly fee to lose all your money? Having people being their own banks and independent is simply not profitable, let's milk the cow while we have more and more users that are gullible enough to think that 9.99$ protects their money way better than they could do themselves.

Quote
Coincover provides the gold standard in digital asset security, addressing the most significant barrier to mainstream adoption: trust. If wallet access is lost, Coincover offers encrypted and military-grade storage for retrieving the key.

How many times have we heard about "gold standard" "military grade" and all those bs words only to find out a few years later the whole security was more like  Swiss standard Emmental cheese?

What is going to be interesting to see is how this will unfold if we fast forward one year or two, the ones that know what this shit means will stop buying, but...the people who already bought one and are throwing it out of the window weren't in their soon to be again customer base anyhow, so a backslash from the old guard won't affect them so much, while the new generation that still believes in the #SAFU bs is way more numerous.
Interesting times, a ton of popcorn is needed as I'm pretty sure we're in for even dumber things down the road.
hero member
Activity: 510
Merit: 574
Too Little, Too Late.
Since their customers were basically sold a lie - their recovery phrases would never be able to leave their device - isn't this a solid ground for a class-action lawsuit?

I think it was always possible via a firmware update for Nano X and the other models, but I don't think the same applies for Nano S based on their FAQ [1], "⚠️ Ledger Recover isn't compatible with Ledger Nano S." but why should we trust them anymore?
I'm not a lawyer, but I think there is definitely grounds for a class-action lawsuit since they 100% lied about keys never being able to leave the device, which was a key selling point.

[1] https://support.ledger.com/hc/en-us/articles/9579368109597-Ledger-Recover-FAQs?docs=true
legendary
Activity: 1148
Merit: 3117
And still they ignore the most pressing question that everyone is asking: Why is this even possible in the first place?
They are and the way that they are doing it is shocking - They keep stating that as long as the user doesn't activate the backup, then everything is OK. Look at this contradicted reply from Ledger Customer Sucess Team[1]:
Quote
  • Ledger designs what the code can and cannot do with the seed, and this has always been the case. As always, we design this code meticulously and with true security in mind every step of the way.
  • The new 2.2.1 firmware contains new code that can manipulate the seed in order to split it into 3 separate encrypted shards.
  • This new sharding feature, as with every other interaction that touches your seed, requires your consent with a physical button press in order to create the encrypted shards of your seed. If you're worried about this feature, you could choose to never trigger or accept the seed sharding operation.
They blatantly admitted that they have implemented a new feature that unlocked this possibility within the secure chip:
Quote
More precisely, the code running on the STM module now contains functionality to split the seed into encrypted shards, and only when the user consents to this operation with a physical button press.

These shards have additional mechanisms in place to make them truly useless for any purpose other than the Recover process that's been designed. Details for that are coming soon, but just know that this sharding cannot occur without your consent.
Since their customers were basically sold a lie - their recovery phrases would never be able to leave their device - isn't this a solid ground for a class-action lawsuit?

[1]https://safereddit.com/r/ledgerwallet/comments/13j5cna/introducing_ledger_recover_answering_your/jkea6xw/
[2]https://safereddit.com/r/ledgerwallet/comments/13j5cna/introducing_ledger_recover_answering_your/jkebms4/
hero member
Activity: 510
Merit: 574
Too Little, Too Late.


Ledger literally just committed suicide.

Since the wallet with this new firmware have the ability to share your seed phrase with outside entities, its just a matter of time for this to be exploited by a 3rd party.
legendary
Activity: 2268
Merit: 18711
And still they ignore the most pressing question that everyone is asking: Why is this even possible in the first place?

No answer for that question on Reddit or Twitter either. If this "feature" isn't business suicide, then their PR and current handling of the situation definitely is. How difficult is it to just come out and give some straight answers?
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