[LIVE] Withdraw Your TradeHill Balance Instantly- BitInstant

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: koin on March 05, 2012, 07:13:51 AM

Quote from: Yankee (BitInstant) on March 04, 2012, 09:34:14 PM

They are down because they were hosted on Linode.

Quote from: Yankee (BitInstant) on March 04, 2012, 09:34:14 PM

However, we closed the TH withdrawals

and that means .... Huh

were funds lost to the linode hack?

Let me be clear, Bitinstant is not TradeHill. We simply offered the means to move your USD out for a 2 week period. Everyone who request the withdrawal via Bitinstant recieved their funds within 24 hours or so.

Although I doubt your funds were lost (Why would you be keeping it in TradeHill when they closed over 3 weeks ago?) You should be contacting TradeHill.

koin

legendary

Activity: 873

Merit: 1000

Quote from: Yankee (BitInstant) on March 04, 2012, 09:34:14 PM

They are down because they were hosted on Linode.

Quote from: Yankee (BitInstant) on March 04, 2012, 09:34:14 PM

However, we closed the TH withdrawals

and that means .... Huh

were funds lost to the linode hack?

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: happycamper on March 04, 2012, 08:58:26 PM

hmm... is tradehill down already? i swear it was up 2 days ago... i am trying to transfer my balance over to mtgox

They are down because they were hosted on Linode.

However, we closed the TH withdrawals

happycamper

newbie

Activity: 30

Merit: 0

hmm... is tradehill down already? i swear it was up 2 days ago... i am trying to transfer my balance over to mtgox

kneim

legendary

Activity: 1666

Merit: 1000

TradeHill answered me the first time on my case. I'm glad to hear they are working on my issue.

zby

legendary

Activity: 1592

Merit: 1001

Quote from: Yankee (BitInstant) on March 01, 2012, 07:31:21 AM

Quote from: zby on March 01, 2012, 01:53:00 AM

After the first news of TradeHill closing down I tried withdrawing by wire transfer from them to MtGox - it is already 3 weeks ago - and the money did not arrive to MtGox.

This was rather significant sum of money - a lot more then the quote above.

TradeHill did answer once to my pleads - but did not provide any useful info. I don't know what should I do at this moment.

Good Morning,

I'm concerned, why have you not emailed us regarding this? If this was 3 weeks ago and such a significant amount of money?

Everyone knows to email us and we completed all but 1-2 transfers. I'm a little confused that you would just nonchalantly post here and not get in touch with us?

Ask anyone, we always respond within a few hours and will resolve any issues. We can follow the money trail. If TradeHill gave us the go-ahead then we have your transfer

You 'don't know what should I do at this moment.' Well, the first thing is contact me! We have not received 1 communication from you thus far and would love to resolve your problem.

Your worried, but didnt even contact the people who are transferring your money

Charlie Shrem, Bitinstant
[email protected]
716-712-4846

I actually did not transver via Bitinstant - but used the TradeHill wiretrasnfer withdrawal - I reacted before I've got the news that Bitinstant is going to do the transfer. You can imagine how I now regret this - but it looked like the only option back then. I have contacted TradeHill and MtGox many times (MtGox did answer).

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: zby on March 01, 2012, 01:53:00 AM

After the first news of TradeHill closing down I tried withdrawing by wire transfer from them to MtGox - it is already 3 weeks ago - and the money did not arrive to MtGox.

This was rather significant sum of money - a lot more then the quote above.

TradeHill did answer once to my pleads - but did not provide any useful info. I don't know what should I do at this moment.

Good Morning,

I'm concerned, why have you not emailed us regarding this? If this was 3 weeks ago and such a significant amount of money?

Everyone knows to email us and we completed all but 1-2 transfers. I'm a little confused that you would just nonchalantly post here and not get in touch with us?

Ask anyone, we always respond within a few hours and will resolve any issues. We can follow the money trail. If TradeHill gave us the go-ahead then we have your transfer

You 'don't know what should I do at this moment.' Well, the first thing is contact me! We have not received 1 communication from you thus far and would love to resolve your problem.

Your worried, but didnt even contact the people who are transferring your money

Charlie Shrem, Bitinstant
[email protected]
716-712-4846

zby

legendary

Activity: 1592

Merit: 1001

After the first news of TradeHill closing down I tried withdrawing by wire transfer from them to MtGox - it is already 3 weeks ago - and the money did not arrive to MtGox.

This was rather significant sum of money - a lot more then the quote above.

TradeHill did answer once to my pleads - but did not provide any useful info. I don't know what should I do at this moment.

kneim

legendary

Activity: 1666

Merit: 1000

I remind on EUR accounts on TradeHill.

In my case I made a 586 EUR deposit at 3. of January from Paxum. The money has been withdrawn from Paxum, but was never deposited to my TradeHill account. I made at least a dozen Tickets, without any answers yet.

The TradeHill transaction ID was 37652. On February the transfer vanished from the pending deposits list, also without any information. Would be nice to get my money deposited into my MtGox (also EUR) account.

This is the email message from Paxum at 3. of January:

Betreff:    Receipt for payment - [email protected] TradeHill
Datum:    Tue, 03 Jan 2012 15:18:20 -0500
Von:    [email protected]
An:    [email protected]

paxum.com
Send Money Notification

Dear first last,

This email confirms that you sent 586.00 EUR to [email protected]

Payment Details

Amount: 586.00 EUR
Note: 37652

Please contact us for further information or to make your thoughts known to us.

Sincerely,
paxum.com team

Gareth Nelson

hero member

Activity: 721

Merit: 503

And now MTGox orders should be done too - if your order has not turned up (remember, we deliver gox funds as a coupon code sent by email) then please contact myself or Yankee or email [email protected] and give your TradeHill withdrawal ID so we can look into things.

We're still offering this service for a while so don't think you've missed out, and we've now also optimised the process a lot so that it will be more in line with our usual speeds and live up to the "Instant" part of the BitInstant name.

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Update:

All cryptoxchange and Bitcoinica transfers are complete if you submitted it up to this point.

MtGox orders are being completed right after our lunch

-Chaz

fennec

member

Activity: 76

Merit: 87

Quote from: Yankee (BitInstant) on February 25, 2012, 01:48:40 PM

There is nothing to worry about, I am sorry for the delay.

TradeHill approved these on Friday and we are working as fast as we can to finish them off.

Gareth is ill and I'm in the office on a Saturday trying to get this done, without making any mistakes. Please bear with me.

By the end of the weekend, we hope to have caught up.

Thanks for your support

Charlie

No worries. I understand you're swamped at the moment, just wanted to be sure.

Thanks for the update.

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: fennec on February 25, 2012, 12:17:04 PM

Quote from: Raulo on February 24, 2012, 11:29:47 PM

How long does the Tradehill->Mtgox transfer is supposed to take? I made a transfer yesterday, the funds were gone by today morning but still nothing in Mtgox.

Me too. I've been waiting more than 24 hours since it was marked 'completed' in TH.

Can someone from BitInstant please confirm that this is nothing to worry about?

There is nothing to worry about, I am sorry for the delay.

TradeHill approved these on Friday and we are working as fast as we can to finish them off.

Gareth is ill and I'm in the office on a Saturday trying to get this done, without making any mistakes. Please bear with me.

By the end of the weekend, we hope to have caught up.

Thanks for your support

Charlie

fennec

member

Activity: 76

Merit: 87

Quote from: Raulo on February 24, 2012, 11:29:47 PM

How long does the Tradehill->Mtgox transfer is supposed to take? I made a transfer yesterday, the funds were gone by today morning but still nothing in Mtgox.

Me too. I've been waiting more than 24 hours since it was marked 'completed' in TH.

Can someone from BitInstant please confirm that this is nothing to worry about?

the joint

legendary

Activity: 1834

Merit: 1020

Well, with the current withdrawal options, TradeHill will end up effectively stealing $2.04 of mine. I don't care about the amount. But if you have <$5 in there, you can kiss it goodbye.

kneim

legendary

Activity: 1666

Merit: 1000

Quote from: the joint on February 23, 2012, 10:40:56 PM

But the thing is this shouldn't be an opportunity for profit. ...

Starting a business, especially a Bitcoin business, is an extremely risky endeavor, and it should come as no surprise that many Bitcoin businesses will end up failing and losing a lot of money. That is the risk they took. I view this as stealing, even with the 2-5% fee structure I suggested. But, at least that's me trying to be nice and offer a compromise.

I see, they shall not make profit, and it's all their risk. I know this form of work only for very very poor people.

No it's also your decicion and risk.

I have survived Bitcoin7, moneybookers, and OkPay issues. I have read many issues about chargebacks, and many other difficulties with money transfers (for trading platforms also). Trading with Bitcoins was also my decicion (and risk).

If Jered is a trustworthy person (I do think so furthermore), he has to survive this crash. Not with profit, of course. But he must get another chance, he yet is a win for the Bitcoin community.

Raulo

full member

Activity: 238

Merit: 100

How long does the Tradehill->Mtgox transfer is supposed to take? I made a transfer yesterday, the funds were gone by today morning but still nothing in Mtgox.

Portnoy

legendary

Activity: 2030

Merit: 1000

My money; Our Bitcoin.

Quote from: Yankee (BitInstant) on February 24, 2012, 12:42:08 PM

Quote from: Maged on February 24, 2012, 12:14:51 PM

Quote from: Yankee (BitInstant) on February 24, 2012, 06:02:56 AM

You make some great points, and I won't disagree with you (the liquidation part isnt true, he still owns and runs the company)

Just so you know, I have nothing against you and I totally support what you're doing here. I'm glad that you've proceeded to doing this despite TradeHill's policy. They're making things extremely hard for you, and yet you keep on chugging along, likely even taking a loss on each of these transactions, unlike TradeHill. I respect that, and I just wanted to thank you personally.

Thanks

I never thought for a second anyone has anything against us or me personally. I'm just trying to shift some of the blame away from TradeHill because they really don't deserve it.

And yeh, everyone makes it difficult for the middle man!

I thank you and bitinstant as well for stepping up to the plate to help us customers.

But I am still very disgusted at tradehill and those behind it. Why won't Jered, or whoever is in charge, even deign to give us any reply to our questions and comments himself? Too busy counting the nickels and dimes they have ripped off of the small depositors no doubt. Angry

Portnoy

legendary

Activity: 2030

Merit: 1000

My money; Our Bitcoin.

Quote from: the joint on February 23, 2012, 10:17:04 PM

I think the most fair way is something like 2-5% across the board with no minimum limit. This way, the small fries can still take out their money. God forbid people with a lot of cash actually give some of it up (to make it worthwhile for TradeHill).

Thus, $1000 account gives up $20-$50, approximately that of a wire fee.

A $2 account gives up 4-10 cents.

I used to be a big fan of TradeHill and I talked them up all over this forum. I always gave them the benefit of the doubt in virtually every circumstance. But honestly, this $10 flat rate decision is borderline one of the stupidest ideas I've heard on this forum. I'm not an idiot and it's incredibly easy to see why this is unfair. TradeHill took a business risk, and unfortunately for them, the banks made it difficult for them.

But, instead of saying "yep, we made a bad business decision and/or we got unlucky," they are passing off the trouble to the consumer so that it softens the blow they take.

That's completely unacceptable. It has nothing to do with how hard they're working. That's what businesses do -- they fucking work. But, if things don't pan out the way they planned, they need to bite the bullet, not pass the bullet to us.

Maybe they should sell the Bitcoin.com domain to soften the blow, how about that one?

+1

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: Maged on February 24, 2012, 12:14:51 PM

Quote from: Yankee (BitInstant) on February 24, 2012, 06:02:56 AM

You make some great points, and I won't disagree with you (the liquidation part isnt true, he still owns and runs the company)

Just so you know, I have nothing against you and I totally support what you're doing here. I'm glad that you've proceeded to doing this despite TradeHill's policy. They're making things extremely hard for you, and yet you keep on chugging along, likely even taking a loss on each of these transactions, unlike TradeHill. I respect that, and I just wanted to thank you personally.

Thanks

I never thought for a second anyone has anything against us or me personally. I'm just trying to shift some of the blame away from TradeHill because they really don't deserve it.

And yeh, everyone makes it difficult for the middle man!

Topic: [LIVE] Withdraw Your TradeHill Balance Instantly- BitInstant (Read 10187 times)