Can connect to livecoin today. It's normal ? Error 502.
Topic: LiveCoin.net > Buy/Sell/Exchange>New pairs:RST/BTC, LEDU/BTC, TGAME/BTC - page 58. (Read 63725 times)
November 29, 2017, 07:11:10 AM
November 28, 2017, 08:46:29 AM
Dear LiveCoin,
Yesterday (27Nov2017) I withdrew some coins from livecoin.net twice. The first withdrawal was just fine, the second one (10 minutes later) was "in execution" for hours.
I already opened a ticket and got a response stating that my issue has been assigned to technical support team.
How long does it usually take to solve this kind of problem?
Could you please help to solve my problem? Thank you.
edit: my problem just got solved, thank you
Yesterday (27Nov2017) I withdrew some coins from livecoin.net twice. The first withdrawal was just fine, the second one (10 minutes later) was "in execution" for hours.
I already opened a ticket and got a response stating that my issue has been assigned to technical support team.
How long does it usually take to solve this kind of problem?
Could you please help to solve my problem? Thank you.
edit: my problem just got solved, thank you
November 24, 2017, 10:11:19 AM
I have a question for the Livecoin representative
Hello.
You don't understand how internal process interact in Exchange. We don't manually process such transactions, while moving of ALL clients' funds have taken place automatically by one of our internal process. Successful crediting of your account depends on another internal service which can process only standard transactions.
If you don't understand what is a contract wallet, we have a special warning https://prnt.sc/hdnl7y
Have you read this text? "Do not send from Bitstamp"
Why you have sent a transaction from Bitstamp after that?
Moreover, Bitstamp itself has a similar warning: https://prnt.sc/gi4fw5
Hey, yeah, it was wholly my fault - yet, considering it could be solved, I hoped it would be. However, after another request sent to support, they said they will take care of it. It hasn't been solved yet, but it supposedly will be. Much appreciated, thanks.
You have any idea when this will be solved? Just so I know, otherwise I keep looking at my Livecoin balance
Solved. Thank you for that.
November 24, 2017, 05:26:55 AM
Thank you livecoin.
Like the admin said above, resetting pin code for the first time is free. And my worries about paying 0.01 btc is solved. Now my pin code resetted and I have to wait for 10 days for withdraw unlocked because of this reset. No problem as long as my account and fund are safe. Thank you
Like the admin said above, resetting pin code for the first time is free. And my worries about paying 0.01 btc is solved. Now my pin code resetted and I have to wait for 10 days for withdraw unlocked because of this reset. No problem as long as my account and fund are safe. Thank you
November 24, 2017, 05:01:38 AM
I have a question for the Livecoin representative
Hello.
You don't understand how internal process interact in Exchange. We don't manually process such transactions, while moving of ALL clients' funds have taken place automatically by one of our internal process. Successful crediting of your account depends on another internal service which can process only standard transactions.
If you don't understand what is a contract wallet, we have a special warning https://prnt.sc/hdnl7y
Have you read this text? "Do not send from Bitstamp"
Why you have sent a transaction from Bitstamp after that?
Moreover, Bitstamp itself has a similar warning: https://prnt.sc/gi4fw5
Hey, yeah, it was wholly my fault - yet, considering it could be solved, I hoped it would be. However, after another request sent to support, they said they will take care of it. It hasn't been solved yet, but it supposedly will be. Much appreciated, thanks.
You have any idea when this will be solved? Just so I know, otherwise I keep looking at my Livecoin balance
November 23, 2017, 01:43:17 PM
Is btc deposit and withdrawal fixed? "Dear clients, tomorrow (23/11/2017) BTC deposit/withdrawal will not be available for 2 hours due to moving of node to the new server."
November 22, 2017, 02:50:58 PM
New Markets
Dear clients, new markets are available for trading:
BitBar, pairs BTB/BTC, BTB/ETH
CryptoLending, pairs CLP/BTC, CLP/ETH
OXYCOIN, pairs OXY/BTC, OXY/USD and OXY/ETH
Espers, pairs ESP/BTC, ESP/ETH
BITPARC, CLPToken, Yocoin, Arcticcoin, pairs BPC/ETH, CLP/ETH, YOC/ETH and ARC/BCH
You can find details following this link this link >>>
Wishing you good trading!
Dear clients, new markets are available for trading:
BitBar, pairs BTB/BTC, BTB/ETH
CryptoLending, pairs CLP/BTC, CLP/ETH
OXYCOIN, pairs OXY/BTC, OXY/USD and OXY/ETH
Espers, pairs ESP/BTC, ESP/ETH
BITPARC, CLPToken, Yocoin, Arcticcoin, pairs BPC/ETH, CLP/ETH, YOC/ETH and ARC/BCH
You can find details following this link this link >>>
Wishing you good trading!
November 22, 2017, 11:15:15 AM
Hi, how long usually a ticket get response?
Hello
We reply on tickets as fast as we can, there is no exact timeline. Your ticket has been replied in a few hours.
Why don't have a live chat for customer support?
Because we don't have it, as well as phone support, skype support, etc.
The more posts/tickets/threads you open, the lower your request move in a queue of requests for support team. If you open only 1 ticket, your priority will be the highest. If you re-post in the ticket again and again, your priority is going down.
I have a trouble with pin code. Why do we need to pay 0.01 btc to reset the pin code?
Resetting of PIN-code is free. We charge fee only for repeated requests. If you ask to reset PIN 2, 5, 15 times, it won't be free. But we're workig on an automatic resetting of PIN and you'll be able soon to reset it for free 100 times per day.
We would be appreciated to every client who also leave a message on forum when his issue is resolved, because 99% don't do it and our thread looks like no issues were resolved at all.
November 22, 2017, 04:51:48 AM
Hi, how long usually a ticket get response? Why don't have a live chat for customer support?
I have sent a ticket and only got one reply and then nothing. I have wrote to your another announcement thread but no one from team reply.
https://bitcointalksearch.org/topic/m.24988845
I have a trouble with pin code. Why do we need to pay 0.01 btc to reset the pin code? Don't you think it's too high since btc price keep climbing nowadays?
Please respond. Thank you
I have sent a ticket and only got one reply and then nothing. I have wrote to your another announcement thread but no one from team reply.
https://bitcointalksearch.org/topic/m.24988845
I have a trouble with pin code. Why do we need to pay 0.01 btc to reset the pin code? Don't you think it's too high since btc price keep climbing nowadays?
Please respond. Thank you
November 22, 2017, 03:21:10 AM
I have a question for the Livecoin representative
Hello.
You don't understand how internal process interact in Exchange. We don't manually process such transactions, while moving of ALL clients' funds have taken place automatically by one of our internal process. Successful crediting of your account depends on another internal service which can process only standard transactions.
If you don't understand what is a contract wallet, we have a special warning https://prnt.sc/hdnl7y
Have you read this text? "Do not send from Bitstamp"
Why you have sent a transaction from Bitstamp after that?
Moreover, Bitstamp itself has a similar warning: https://prnt.sc/gi4fw5
November 21, 2017, 05:12:56 PM
another transaction got stucked again for me today
Few minutes ago I withdraw 300 USD (Livecoin-voucher) and then I changed this voucher for my local currency. All operation took me less then 20 minutes. Look at the screenshot:
http://pix.toile-libre.org/upload/original/1511300120.png
I believe you, already using Livecoin for since they started. It just sometimes deposits don't show for long time, etc. and that happens more often than on other EX I'm using. (Polo, Rex, Topia, Bitfinex, Kraken).
I'm not saying that their aren't legit or something.
November 21, 2017, 04:33:22 PM
another transaction got stucked again for me today
Few minutes ago I withdraw 300 USD (Livecoin-voucher) and then I changed this voucher for my local currency. All operation took me less then 20 minutes. Look at the screenshot:
November 21, 2017, 02:49:57 PM
Usually people just leave their negative responses and disappear.
That's true.
Most of negative feedback's are from "newbies" accounts, most of them are not interested in reputation of own profile/exchange/other service etc.
To be honest I also have bad experiences with Livecoin, slow deposits and another transaction got stucked again for me today, there is something rotted on their servers (already submitted ticket)... If there is alternative I'm always using the other EX.
Edit: Got it after ~5 hours.
November 21, 2017, 07:46:55 AM
I have a question for the Livecoin representative - I've sent a support ticket yesterday, but I'd be glad if you can also answer me here, so we are clear on this.
Yesterday I've sent ETH from Bitstamp to Livecoin. After half an hour it didn't show on my Livecoin balance, yet Etherscan showed that it arrived to the correct address. So, I asked support about it and I've got a rather rude answer that its my fault, because Livecoin explicitly states that ""Do not send from a contract wallet, transactions will be lost". I didn't know what a contract wallet was at the time of the transaction, that is my fault, I know. However, they also said that "can't manually process tons of non-standard transactions". Well, the same thing happened to me on Binance once and the thing was (manually) resolved in 5 minutes.
However, I checked Etherscan again and it suddenly showed 0 ETH. They were sent to another address, seemingly one used by Livecoin. So, after I asked support for help - and was told that Livecoin won't manually process my transaction - Livecoin manually transferred my ETH it to its own account. AND AS I SEE IT, THIS IS STEALING.
There was no reason whatsoever why Livecoin couldn't help its customer (me). You could help me out with the same amount of energy, but instead you used it for stealing money from me. This is a malicious business practice - or can you explain this to be any other way.
https://etherscan.io/address/0xfdf2fa47af28354ee0dac640802e4c67ad497306
Yesterday I've sent ETH from Bitstamp to Livecoin. After half an hour it didn't show on my Livecoin balance, yet Etherscan showed that it arrived to the correct address. So, I asked support about it and I've got a rather rude answer that its my fault, because Livecoin explicitly states that ""Do not send from a contract wallet, transactions will be lost". I didn't know what a contract wallet was at the time of the transaction, that is my fault, I know. However, they also said that "can't manually process tons of non-standard transactions". Well, the same thing happened to me on Binance once and the thing was (manually) resolved in 5 minutes.
However, I checked Etherscan again and it suddenly showed 0 ETH. They were sent to another address, seemingly one used by Livecoin. So, after I asked support for help - and was told that Livecoin won't manually process my transaction - Livecoin manually transferred my ETH it to its own account. AND AS I SEE IT, THIS IS STEALING.
There was no reason whatsoever why Livecoin couldn't help its customer (me). You could help me out with the same amount of energy, but instead you used it for stealing money from me. This is a malicious business practice - or can you explain this to be any other way.
https://etherscan.io/address/0xfdf2fa47af28354ee0dac640802e4c67ad497306
November 20, 2017, 08:58:51 AM
Just want to say my problem has been solved. I sent my withdraw to an invalid address and thought I lost my coins forever. But support came through and was able to return the funds to my balance.
Thank you very much.
Thank you very much.
November 18, 2017, 10:59:33 AM
November 17, 2017, 12:20:48 PM
Hello
It's been more than a couple hours since I requested withdrawal and it still says in execution. I did a smaller withdrawal 5 mins before this one and received it within just minutes. But this 2nd request has been 2 hours and nothing so far.
Is this normal? Do I just keep waiting or what should I do?
It's been more than a couple hours since I requested withdrawal and it still says in execution. I did a smaller withdrawal 5 mins before this one and received it within just minutes. But this 2nd request has been 2 hours and nothing so far.
Is this normal? Do I just keep waiting or what should I do?
November 15, 2017, 05:11:30 PM
New Markets
Dear clients, new markets are available for trading:
CommodityAdNetwork, pairs CDX/BTC, CDX/ETH
EnjinCoin, pairs ENJ/BTC, ENJ/ETH
You can find details following this link this link >>>
Wishing you good trading!
Dear clients, new markets are available for trading:
CommodityAdNetwork, pairs CDX/BTC, CDX/ETH
EnjinCoin, pairs ENJ/BTC, ENJ/ETH
You can find details following this link this link >>>
Wishing you good trading!
November 15, 2017, 01:30:55 PM
Usually people just leave their negative responses and disappear.
That's true.
Most of negative feedback's are from "newbies" accounts, most of them are not interested in reputation of own profile/exchange/other service etc.
November 15, 2017, 01:06:57 PM
Is the api down?
edit: nvm, working fine
edit: nvm, working fine
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