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Topic: LiveCoin.net > Buy/Sell/Exchange>New pairs:RST/BTC, LEDU/BTC, TGAME/BTC - page 62. (Read 63725 times)

newbie
Activity: 32
Merit: 0
Thanks,

21 days later I remember it and I know what it means.

Hello.
When you setup IP-whitelist, you may notice the next warning:

Quote
Attention!
You will be able to login to your account ONLY from specified IP-addresses. It is strictly prohibited to use this option if your IP is dynamic. You can use this option with dynamic IP-address only in case of usage VPN or static proxy.

So, you were warned beforehand that your IP-address must be static for correct usage of this protection. All requests to disable this protection are processed manually on a first in first out basis. Please be patient.
legendary
Activity: 1596
Merit: 1017
LiveCoin - is a modern stock exchange
Hello.
When you setup IP-whitelist, you may notice the next warning:

Quote
Attention!
You will be able to login to your account ONLY from specified IP-addresses. It is strictly prohibited to use this option if your IP is dynamic. You can use this option with dynamic IP-address only in case of usage VPN or static proxy.

So, you were warned beforehand that your IP-address must be static for correct usage of this protection. All requests to disable this protection are processed manually on a first in first out basis. Please be patient.
newbie
Activity: 8
Merit: 0
Ow, that would be a relief Smiley Let me check

Thanks,

I hope you `ll get sorted out as well.

I think ur account is suspended for 10 days I think in previous issues in this thread one guy complaining about user doesn't exists issue. His account was suspended for 10 days


Can u ask that person do his issue got  resolved ?  Do he got his account back ?
newbie
Activity: 32
Merit: 0
Ow, that would be a relief Smiley Let me check

Thanks,

I hope you `ll get sorted out as well.

I think ur account is suspended for 10 days I think in previous issues in this thread one guy complaining about user doesn't exists issue. His account was suspended for 10 days

newbie
Activity: 8
Merit: 0
I think ur account is suspended for 10 days I think in previous issues in this thread one guy complaining about user doesn't exists issue. His account was suspended for 10 days
newbie
Activity: 32
Merit: 0
An update...situation worsened...

Now it says, the system is not recognizing me: https://www.screencast.com/t/Lux5spMOBfWt

Turn off that IP setting as you see that users don`t understand how it works.

In true faith we want to make account secure so we set IP protection, but then the  internet operator  independently of us, changes IP and we are busted!!!!!

16 days waiting to get an access to my funds.

Please speed up!

Please advise,
Saga continues...

Please reply to my email so I know what is my status update.

It`s 4 days since my reply to you and 10 since I can`t access my funds.

Also any clarification on why "my IP address is restricted" is more than welcomed.

Thank you.

An update, just received and replied to an email. Thank you.

I`m still waiting (6th day), wrote in your other thread, ICQ and no response or any clarification whatsoever.

I understand it is for security measure thus pimp up your correspondence.
You can`t just lock other people`s hard earned money for days without any explanation nor response.
Please grant me access to withdraw my funds.

Hey Livecoin

Can you elaborate on "Access from your IP address is restricted." please.

I have quite some funds inside and still waiting (2 days) for reply from [email protected].

Kindly advise.

Klemen
newbie
Activity: 32
Merit: 0
Not yet,

I receive reply once per week.

Thanks,

My internet provider changed my IP.

Can you please give me an access to my funds please,
its 14 days since i`m locked out ,
and 7 since I replied to [email protected].

thanks


Can you elaborate on "Access from your IP address is restricted." please.

Hello
This can happen if You have turned on IP restriction in the security section. You can log in to your account using only this IP.
Can you elaborate on "Access from your IP address is restricted." please.

Hello
This can happen if You have turned on IP restriction in the security section. You can log in to your account using only this IP.

Hello Klemens ur issue got resolved ??  I'm also facing same issues of IP address restricted please reply
Thanks
newbie
Activity: 8
Merit: 0
Thanks,

My internet provider changed my IP.

Can you please give me an access to my funds please,
its 14 days since i`m locked out ,
and 7 since I replied to [email protected].

thanks


Can you elaborate on "Access from your IP address is restricted." please.

Hello
This can happen if You have turned on IP restriction in the security section. You can log in to your account using only this IP.
Can you elaborate on "Access from your IP address is restricted." please.

Hello
This can happen if You have turned on IP restriction in the security section. You can log in to your account using only this IP.

Hello Klemens ur issue got resolved ??  I'm also facing same issues of IP address restricted please reply
Thanks
newbie
Activity: 8
Merit: 0
Hello livecoin,, 
I also facing issue of access from this IP address restricted
I did set IP address white listing  for security
I'm using same laptop mobile and mobile Internet to access livecoin.
From last 2 days I'm not able to access my account.. I have funds in my account so that's why I'm worried
I also mailed [email protected] but no reply from them yet.
After adding money in account message popped to activate 2fa security and IP address white listing so I did both securities. I was not knowing this will happen
Livecoin exchange support also not good they are not replying fast.
Please resolve my issue as early as possible
Thanks
newbie
Activity: 32
Merit: 0
Thanks,

My internet provider changed my IP.

Can you please give me an access to my funds please,
its 14 days since i`m locked out ,
and 7 since I replied to [email protected].

thanks


Can you elaborate on "Access from your IP address is restricted." please.

Hello
This can happen if You have turned on IP restriction in the security section. You can log in to your account using only this IP.
legendary
Activity: 1596
Merit: 1017
LiveCoin - is a modern stock exchange
Can you elaborate on "Access from your IP address is restricted." please.

Hello
This can happen if You have turned on IP restriction in the security section. You can log in to your account using only this IP.
newbie
Activity: 1
Merit: 0
Hello! There was a nuisance, the software in the phone came down well and Google Authenticator accordingly and now I can not log into my account, as it costs two-step authentication, and I can not own my account. As the rules require, wrote to [email protected], explained the reason, indicated everything that could have been on the state of the account, but since the 13th of September, silence. Wrote in support of his wife's account, a description of the problem and also silence, a complete ignore. Tell me, is there some kind of regulation on the terms, at what time do you respond to customers and is there any possibility of getting an answer in speed? e-mail [email protected]
--------------------------
Здpaвcтвyйтe! Пpoизoшлa нeпpиятнocть, cлeтeлo пpoгpaмнoe oбecпeчeниe в тeлeфoнe нy и cooтвeтcтвeннo Google Authenticator и тeпepь нe мoгy вoйти в cвoй aккayнт, тaк кaк cтoит двyxэтaпнaя ayтeнтификaция, и нe мoгy влaдeть cвoим cчeтoм. Кaк тpeбyют пpaвилa, нaпиcaл нa [email protected], oбъяcнил пpичинy, yкaзaнo вcё, чтo мoжнo былo пo cocтoянию cчeтa, нo c 13гo ceнтябpя, тишинa. Haпиcaл в пoддepжкy c aккayнтa cвoeй жeны, oпиcaниe пpoблeмы и тoжe тишинa, пoлный игнop. Cкaжитe, ecть кaкoй тo peглaмeнт пo cpoкaм, в кaкoe вpeмя вы oтвeчaeтe клиeнтaм и ecть ли вoзмoжнocть пoлyчить oтвeт в cкopocти ?? Пpoшy дaть oтвeт нa мoй e-mail [email protected]
newbie
Activity: 32
Merit: 0
Saga continues...

Please reply to my email so I know what is my status update.

It`s 4 days since my reply to you and 10 since I can`t access my funds.

Also any clarification on why "my IP address is restricted" is more than welcomed.

Thank you.

An update, just received and replied to an email. Thank you.

I`m still waiting (6th day), wrote in your other thread, ICQ and no response or any clarification whatsoever.

I understand it is for security measure thus pimp up your correspondence.
You can`t just lock other people`s hard earned money for days without any explanation nor response.
Please grant me access to withdraw my funds.

Hey Livecoin

Can you elaborate on "Access from your IP address is restricted." please.

I have quite some funds inside and still waiting (2 days) for reply from [email protected].

Kindly advise.

Klemen
newbie
Activity: 12
Merit: 0
Hello Livecoin,
I have a problem with BTS deposit for a week. So on the 8th of september I made the deposit for 1250.11167034 BTS and it didnt reach mine wallet, but I tried one more deposit (just for curiosity) for 45 BTS and it didnt reach mine wallet too. I contacted support like 3 times and  everytime I got response that it will be assigned to the technical support team, but I didnt get any response. And all of the sudden I think on the 12th of September I got deposit for 45 BTS, but I still didnt get for 1250 BTS. Can it be resolved?

Transfer informations:
Address: livecoin-net
Memo: bcbaehb508qdxg91
TxId: 1.11.65965398
Amount: 1250.11167034  BTS

U can see this transaction over here:
https://cryptofresh.com/tx/e773868f3e46009a0bb0a7205828c332d29d6307

I will wait for response. Thanks.

EDIT: Thanks, problem is solved :-)
newbie
Activity: 56
Merit: 0
are ETH deposits slow today? I have over 215 block confirmations with no credit to my Livecoin account
hero member
Activity: 1330
Merit: 569
These regular unplanned maintenance 4-5hrs long service breaks are becoming really annoying  Sad Angry

This is something I will have to point out as well. I have been using live coin for a while and I am enjoying the service provided because I never had any issue as it relates to either deposit or withdrawal.

But the issue of concern is this intermittent maintenance that is always happenning every time. I begin to wonder if, that is the way other site are running their services but no. Its ok to do maintenance of site regularly but the timing is too frequent.

Just like I love apps on my mobile phone nut I have to update every day, I just unistall it because I am not cut out for time wasting at all.
sr. member
Activity: 784
Merit: 256
These regular unplanned maintenance 4-5hrs long service breaks are becoming really annoying  Sad Angry
newbie
Activity: 32
Merit: 0
An update, just received and replied to an email. Thank you.

I`m still waiting (6th day), wrote in your other thread, ICQ and no response or any clarification whatsoever.

I understand it is for security measure thus pimp up your correspondence.
You can`t just lock other people`s hard earned money for days without any explanation nor response.
Please grant me access to withdraw my funds.

Hey Livecoin

Can you elaborate on "Access from your IP address is restricted." please.

I have quite some funds inside and still waiting (2 days) for reply from [email protected].

Kindly advise.

Klemen
newbie
Activity: 32
Merit: 0
I`m still waiting (6th day), wrote in your other thread, ICQ and no response or any clarification whatsoever.

I understand it is for security measure thus pimp up your correspondence.
You can`t just lock other people`s hard earned money for days without any explanation nor response.
Please grant me access to withdraw my funds.

Hey Livecoin

Can you elaborate on "Access from your IP address is restricted." please.

I have quite some funds inside and still waiting (2 days) for reply from [email protected].

Kindly advise.

Klemen
newbie
Activity: 9
Merit: 0
YOU HAVE LOCKED MY CRYPTO SINCE 24H PLEASE EXPLAIN ME WHY, I OPEN SEVERAL TICKET AND YOU DO NOTHING, YOU SEND ME MESSAGE OF CONVENIENCE. ARE YOU JOKE WITH ME ?, YOU ARE RESPONSIBLE OF THIS ISSUE BECAUSE IT IS A ERROR OF YOU SYSTEM YOUR PLATEFORM IS BUGUED!!

I LOST MY TIME AND MONEY BY YOUR FAULT I ASK YOU OF DO SOMETHING QUICLY AND YOU GO SLEEP ARE YOU SERIOUS !? IM CUSTOMER AND I WANT RECOVER MY FUNDS SOON AS POSSIBLE

YOU MUST UNLOCK MY FUNDS QUICKLY. BECAUSE YOU MADE ME WAIT SINCE SEVERAL TIME, I DONT KNOW WHAT IS YOUR PROBLEM. BUT ITS MY MONEY AND YOU NO WANT GO BACK  TO ME FOR ANYOUT REASONS

ARE YOU SCAMMER !!???

WHY YOU HAVE LOCKED MY FUNDS WHAT IS YOUR PROBLEM ? WHY YOU NOT RESPOND, WHAT HAPPEN'S WITH MY ACCOUNT ? RESPOND ME

OMFG solved bye
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