Lost coins in Trezor! - page 2. | Bitcointalksearch.org

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: TUMAS on July 23, 2018, 01:13:59 AM

I can find my funds on the blockchain and also can view previous transactions with my correct seed. I just cant view old my wallets with my funds via trezor after the firmware update

Quote from: TUMAS on July 23, 2018, 01:16:03 AM

I cant view my old wallets. I can see my transactions from October but nothing else..

What do you define as a 'wallet' ?
If you can access your trezor and view your transaction history inside your trezor, you are accessing your (old) wallet.

If your funds should be on the same account as your old transactions are, it doesn't make sense. It may be a network/sync issue.
Did you check your addresses (those which should have a balance; inside your trezor) on a blockexplorer ? If they have a balance AND are seed as your addresses inside your trezor, it definitely is a network/sync/display issue.

TUMAS

jr. member

Activity: 266

Merit: 2

Quote

Since you can access a part of your transaction history your seed most probably is correct (except for the case where you have changed it; do you only see old transactions inside your wallet (without a current balance) or is there actually a balance ?)
Do you remember creating a new seed ?

Never created a new seed. I cant view my old wallets. I can see my transactions from October but nothing else..

TUMAS

jr. member

Activity: 266

Merit: 2

I can find my funds on the blockchain and also can view previous transactions with my correct seed. I just cant view old my wallets with my funds via trezor after the firmware update

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: TUMAS on July 21, 2018, 12:53:07 AM

When I put in seed I access trezor. Its just my wallets with my bitcoin and Eth which arent there any more.

It is still not completely clear what you mean Undecided

I did understand the following:

You entered your seed and are able to access your wallet
You can see your old transactions
'Newer' transactions are missing (only BTC and ETH?)

Is this correct?
Do you also have other coins/transactions (besides BTC/ETH) on your trezor which you can see when opening your wallet (either completely or partially) ?

HCP's suggestions seems to be the most promising one. Do you remember whether you have once added 'another account' inside your wallet?

Since you can access a part of your transaction history your seed most probably is correct (except for the case where you have changed it; do you only see old transactions inside your wallet (without a current balance) or is there actually a balance ?)
Do you remember creating a new seed ?

TUMAS

jr. member

Activity: 266

Merit: 2

When I put in seed I access trezor. Its just my wallets with my bitcoin and Eth which arent there any more.

HCP

legendary

Activity: 2086

Merit: 4361

When you say you "can't access them via trezor"... what exactly do you mean? Huh

You can't see things when you goto https://wallet.trezor.io/ or something else? If you mean you don't see your wallets when using wallet.trezor.io, what exactly is occurring? You can successfully connect to your device and see some coins/transactions, but you can't see all your coins/transactions?

You mention that you can't see all your "wallets"... did you mean "accounts"? If so, have you tried clicking "+ Add Account" in the menu on the left?

TUMAS

jr. member

Activity: 266

Merit: 2

Yes they are there just cant access them via trezor

TryNinja

legendary

Activity: 2758

Merit: 6830

See if your balance shows up when you use Electrum to manage your Trezor wallet.

Here is a quick tutorial: https://blog.trezor.io/using-trezor-with-electrum-v3-a0b9bcffe26e

TUMAS

jr. member

Activity: 266

Merit: 2

Did this and wallet showed up!

How do I verify Sync??

hugeblack

legendary

Activity: 2646

Merit: 3911

As long as you have the correct words/ seed and your transactions/bitcoin are safe but try to check the following

  1. check your receiving addresses using any blockexplorer ----> https://blockchain.info/address/[paste your address here.]
  2. Verify that the synchronization has been done correctly and fully. "I think this is your problem"
  3. reset your wallet and re-enter your seed. [update your framework]

TUMAS

jr. member

Activity: 266

Merit: 2

Yeah I saw that but im on Mac.

MintDice

member

Activity: 238

Merit: 46

Hi Tumas,

Do you use windows? If so, perhaps this troubleshooting page can help...https://doc.satoshilabs.com/trezor-user/troubleshooting.html#windows-os-trezor-wallet-doesn-t-recognize-trezor-after-update-to-firmware-1-4-0-or-higher

Also, try contacting trezor's support center: https://trezor.io/support/

Hope this helps

TUMAS

jr. member

Activity: 266

Merit: 2

Hi All,

Last night I updated my Trezor and now I cant view my Wallets! I enter the seed correctly and can see transactions from Last October however that is it. I can view my coins on blockchain just cant see my wallets on Trezor!

Can someone help me out?!? Cry

Topic: Lost coins in Trezor! - page 2. (Read 441 times)