So far they have not been able to solve your problem which is not acceptable. If your account is blocked due to your mistake then they should also give a proper analysis of your problem as to why such a situation has arisen.
Since it has not yet given you any kind of solution or tried to give it, it must fall into the category of unprofessional activities. So I look forward to seeing what kind of updates they give you.
It's getting really bad as they are becoming unresponsive even in this site.
They seem not to care much about to build a reputation and from this would be very hard for players to trust them as what's the point to play if the casino doesn't pay ?
The posts of the people winning a jackpot and withdrawing can't be real . i am convinced by my own experience they are shilling, because there is not way the casino would pay straightaway all that money when my account was blocked straight the day after and they literally not even send me an email saying why.
It not easy to win in this casino as i had to play well over 15k before winning that big and at max bet.
Wonder if they are going to reply at casino guru too as they clearly stated they don't believe the check the casino rep made because obviously they found zero cheating.
They are also now doubting the game provider, we are all dishonest looks like except Ltc casino the most fair casino in the web!!
Before you think to deposit in the most far crypto casino check how you will be treated if u ever win .
https://bitcointalksearch.org/topic/m.59683322
STAY AWAY!!!!
If they were honest they would pay as honest casinos do.