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Topic: LTC Casino (ltccasino.com) - most fair crypto casino with highest RTP - page 11. (Read 5045 times)

member
Activity: 191
Merit: 21
A whole month has passed  and LTc casino since i have won and u blocked my account and a 5 days after   receiving the second checks from the game provider  and still LTC casino rep dose not send updates!!

So far they have not been able to solve your problem which is not acceptable. If your account is blocked due to your mistake then they should also give a proper analysis of your problem as to why such a situation has arisen.
Since it has not yet given you any kind of solution or tried to give it, it must fall into the category of unprofessional activities. So I look forward to seeing what kind of updates they give you.


It's getting really bad as they are becoming unresponsive even in this site.
They seem not to care much about to build a reputation and from this would be very hard for players to trust them as what's the point to play if the casino doesn't pay ?

The posts of the people winning a jackpot and withdrawing can't be real . i am convinced by my own experience they are shilling, because there is not way the casino would pay straightaway all that money when my account was blocked straight  the day after and they literally not even send me an email saying why.
It not easy to win in this casino as i had to play well over 15k before winning that big and at max bet.

Wonder if they are going to reply at casino guru too as they clearly stated they don't believe the check the casino rep made because obviously they found zero cheating.
They are also now doubting the game provider, we are all dishonest looks like except Ltc casino the most fair casino in the web!!


Before you think to deposit in the most far crypto casino check how you will be treated if u ever win .

https://bitcointalksearch.org/topic/m.59683322

STAY AWAY!!!!

If they were honest they would pay as honest casinos do.
hero member
Activity: 1876
Merit: 721
Top Crypto Casino
A whole month has passed  and LTc casino since i have won and u blocked my account and a 5 days after   receiving the second checks from the game provider  and still LTC casino rep dose not send updates!!

So far they have not been able to solve your problem which is not acceptable. If your account is blocked due to your mistake then they should also give a proper analysis of your problem as to why such a situation has arisen.
Since it has not yet given you any kind of solution or tried to give it, it must fall into the category of unprofessional activities. So I look forward to seeing what kind of updates they give you.
member
Activity: 191
Merit: 21
 A whole month has passed  and LTc casino since i have won and u blocked my account and a 5 days after   receiving the second checks from the game provider  and still LTC casino rep dose not send updates!!


i hope real players think twice before spending money in this site as the way its run is really bad.

https://bitcointalksearch.org/topic/m.59516351  pls check this out!!!

How can this be possible???
member
Activity: 191
Merit: 21
...
I wish the casino would update me and whoever is following this case to show transparency.
I've been watching both the thread you created on the scam accusation board and your complaint on casino guru, so am well aware of all the updates and I know that Andrej from casino.guru reviewed your bet history and didn't find anything suspicious.

I am well aware of all of that and totally understand your frustration but, unfortunately, as I said above, there isn't much you can do but to wait. They can't keep stalling forever and if they do not respond within the next three-four days you can ask the game provider to disclose their findings (result of their investigation) publicly.


Thanks for the advice and i'll do so, as the casino now has the game provide finding for 3 days and ltc casino said they didn't hear anything from the right department. AS IF!!!!
Also they are doubting the game provider and also the investigation made my casino guru, they so badly want to find excuse for paying me.

The only people who have something to lose are the casinos owners and management, not sure why the promote the most fair casino in the web when they are doing this to players and the worst they treat players so badly just because they won, they just want to take everyone money and dont pay.

After a whole month i have very little faith in this casino for the way they have dealt the matter.

just wait a few days and we'll see what they do, i honestly don't understand why they don't pay you? if the problem is on the game provider side or the game had some bug that you didn't know about then they should pay you and they would be fighting with the vendor, if they are delaying this investigation then it's because so far they are not finding anything that accuse you of having cheated the system, at least that's what I think, because if they already had any clues even if it was something around 1% that you cheated then their investigation would be very fast and they would be posting the results here on forum you cheated


Spot om!!! couldn't  have said better.
They have received  a reply  from the game provider 4 days ago and if the game provided  would have found some cheatimg they would have post it straightaway.

They are buying time and it so obvious  now that they got not evidence,also the ltc rep here  said i never contacted the casino..lol ,biggest lie ever. I have contacted the chat everyday and they close the chat on me, and the management never  reply to emails, but here they pretend they are so reachable when they purposely ignored me probably wishing  I was going away.
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
...
I wish the casino would update me and whoever is following this case to show transparency.
I've been watching both the thread you created on the scam accusation board and your complaint on casino guru, so am well aware of all the updates and I know that Andrej from casino.guru reviewed your bet history and didn't find anything suspicious.

I am well aware of all of that and totally understand your frustration but, unfortunately, as I said above, there isn't much you can do but to wait. They can't keep stalling forever and if they do not respond within the next three-four days you can ask the game provider to disclose their findings (result of their investigation) publicly.


Thanks for the advice and i'll do so, as the casino now has the game provide finding for 3 days and ltc casino said they didn't hear anything from the right department. AS IF!!!!
Also they are doubting the game provider and also the investigation made my casino guru, they so badly want to find excuse for paying me.

The only people who have something to lose are the casinos owners and management, not sure why the promote the most fair casino in the web when they are doing this to players and the worst they treat players so badly just because they won, they just want to take everyone money and dont pay.

After a whole month i have very little faith in this casino for the way they have dealt the matter.

just wait a few days and we'll see what they do, i honestly don't understand why they don't pay you? if the problem is on the game provider side or the game had some bug that you didn't know about then they should pay you and they would be fighting with the vendor, if they are delaying this investigation then it's because so far they are not finding anything that accuse you of having cheated the system, at least that's what I think, because if they already had any clues even if it was something around 1% that you cheated then their investigation would be very fast and they would be posting the results here on forum you cheated
member
Activity: 191
Merit: 21
...
I wish the casino would update me and whoever is following this case to show transparency.
I've been watching both the thread you created on the scam accusation board and your complaint on casino guru, so am well aware of all the updates and I know that Andrej from casino.guru reviewed your bet history and didn't find anything suspicious.

I am well aware of all of that and totally understand your frustration but, unfortunately, as I said above, there isn't much you can do but to wait. They can't keep stalling forever and if they do not respond within the next three-four days you can ask the game provider to disclose their findings (result of their investigation) publicly.


Thanks for the advice and i'll do so, as the casino now has the game provide finding for 3 days and ltc casino said they didn't hear anything from the right department. AS IF!!!!
Also they are doubting the game provider and also the investigation made my casino guru, they so badly want to find excuse for paying me.

The only people who have something to lose are the casinos owners and management, not sure why the promote the most fair casino in the web when they are doing this to players and the worst they treat players so badly just because they won, they just want to take everyone money and dont pay.

After a whole month i have very little faith in this casino for the way they have dealt the matter.
legendary
Activity: 2702
Merit: 3045
Top Crypto Casino
...
I wish the casino would update me and whoever is following this case to show transparency.
I've been watching both the thread you created on the scam accusation board and your complaint on casino guru, so am well aware of all the updates and I know that Andrej from casino.guru reviewed your bet history and didn't find anything suspicious.

I am well aware of all of that and totally understand your frustration but, unfortunately, as I said above, there isn't much you can do but to wait. They can't keep stalling forever and if they do not respond within the next three-four days you can ask the game provider to disclose their findings (result of their investigation) publicly.
member
Activity: 191
Merit: 21
I wish the casino would update me and whoever is following this case to show transparency.

It's a very sad situation that they take so long to solve this problem, I wonder what if they had 10 customers with the same problem? how many centuries would these 10 customers have to wait to have a solution to their problem? It's a very slow way of working and without much sense of responsibility, I understand that they may find it suspicious in the way you won, but at least be quick in this investigation and show the results of the investigation

I haven't got feedback form relevant department yet. I guess they need some time to check it and reply to the provider. I will post in this thread when I get information.

they need some time? What did this department do all day that it takes so long to finish this investigation? we are talking about just one person and imagine if there were 10 people with this type of problem? would have to wait centuries for the investigation to end and for them to know what the outcome of the case is.


Takes time when one chases unicorns.
They are denying the results, after a month i start to believe they just don't want to pay.
I feel the have acted very shady as they firstly just blocked my account and didn't even  told me why and mostly that they did it!!
The rep on  in this forum said i never contacted them...lol , i have tried all month and they blatantly not respond to email and the chat operator is simply rude and closes my chat.  I just feel the way they are handling that is not how an honest casino would, it sis sad indeed as is how they treat a player after he wins is dreadful and not fair, and they are showing to the gambling community what is going to happened to them if they will ever win.

I wish i never signed in and picked a licensed casino as i wouldn't be here now.
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
I wish the casino would update me and whoever is following this case to show transparency.

It's a very sad situation that they take so long to solve this problem, I wonder what if they had 10 customers with the same problem? how many centuries would these 10 customers have to wait to have a solution to their problem? It's a very slow way of working and without much sense of responsibility, I understand that they may find it suspicious in the way you won, but at least be quick in this investigation and show the results of the investigation

I haven't got feedback form relevant department yet. I guess they need some time to check it and reply to the provider. I will post in this thread when I get information.

they need some time? What did this department do all day that it takes so long to finish this investigation? we are talking about just one person and imagine if there were 10 people with this type of problem? would have to wait centuries for the investigation to end and for them to know what the outcome of the case is.
legendary
Activity: 1708
Merit: 1280
Top Crypto Casino
The setup of the gambling website is so neat and clean also the transition is very smooth its look like an aesthetically pleasing and easy to use at the first glance i thought its only accepted with Litecoin only but no its good to adopt the use of another coin too to have other options for the users, and also why not soon adding some sports book because its one of the trend right now having the sports gambling to gain more players in your platform.
member
Activity: 191
Merit: 21
^^
casino.goru gave them 7 days to respond. They will have either to provide conclusive evidences that you cheated or admit that your winnings were legit and consequently reactivate your account and let you withdraw your money.
Only less than five days remaining so I suggest you just wait. I don't think there is anything else you can do for the moment anyway.

btw, I read the email the game provider (Wadzam) sent you. Although they confirm that they've finished reviewing your gameplay, they didn't say anything about its outcome.



Would you ask someone if you cheated when u didn't?
I never even asked the first time and they checked twice, and the casino itself asked for a second check because they didn't find anything.
The results were sent 4 days ago and do you really think if the game provider would have found illegal activities the casino wouldn't have already shared the finding to clear their name?


The casino has the opportunity to share their finding , but they are "carrying on " the investigation instead, why is that?
Also the game history of all 4 accounts  was sent to the casino guru rep and he said the game history had nothing out of the ordinary, you can check yourself in the casino guru complaint i ve raised.

I would be thrilled if the casino would share the results of game provider because i know they didn't find anything and this my friend i am sure, but of course they are taking time because every single check done was not what they where wishing for.

The reality is that has been a month since they have  closed my account and if you really think about it with all the technologies around if there was something wrong they would have find it already, unless you can advice me on what else it to be checked. I am not a tech savvy but you don't need to be one to see where this is going and i truly hope i am wrong but after a month being in an honest place i find the whole thing suspicious now,



I wish the casino would update me and whoever is following this case to show transparency.
member
Activity: 191
Merit: 21


I think many user discussed already here that they don't have bonus since they don't require user to do KYC and to avoid abuse of the promotion, yes they don't have social media and this thread is the only way to get updates and contact directly the representative of the LTC casino aside from email but now it looks like some user are having a problem with the site and the representative here is not active anymore.

there are many ways to get in touch with us, and player did it at many forums already.


I have sent so many emails to the support email and ltc casino never replied once!!! The chat operator refused to pass me a manager email and close the chat every time i tried to get updates.
Please explain how a player can speak with management when the chat operator refuse to help and the only email available gets not reply?
The only way to speak with a manager was to open a complaint, u never even wrote that u were blocking my account and why!!!!

Please explain why an honest casino wouldn't let a player know after a massive win that they were freezing the account for investigations?
Don't u think this is super suspicious?
How credible a casino seems when the people running it ignore the player?

Please at least do not lie and said i did not contact you i have been trying to speak with a manager for a month ,everyday.
ASk you chat operator that closes the chat every time i ask for updates.

I wouldn't have open the scam accusation if u did not ignored me, c'mon now, check with your chat operators and i do have emails and chats copies that proves it.

we were not notified about complaint at this forum.
legendary
Activity: 2702
Merit: 3045
Top Crypto Casino
^^
casino.guru gave them 7 days to respond. They will have either to provide conclusive evidences that you cheated or admit that your winnings were legit and consequently reactivate your account and let you withdraw your money.
Only less than five days remaining so I suggest you just wait. I don't think there is anything else you can do for the moment anyway.

btw, I read the email the game provider (Wadzam) sent you. Although they confirm that they've finished reviewing your gameplay, they didn't say anything about its outcome.

edit: typo
member
Activity: 191
Merit: 21
~Snip~

From where did you get the information that LTC Casino received feedback from the provider and they have checked twice? Of course, it is not your fault you have won. But, If they have any issue with their game. They have the right to fix the issue and deduct the winnings. I am not saying that they should deduct the winnings since I don't know if there is something behind it. I would like to request LTC casino to resolve the issue as soon as possible because pending accusations don't help your business.

I have contacted the Wadzam support team and they emailed 3 days ago that all the investigations asked by LTC casino were sent to them.
I have the email to prove, and i was also told after the first checks and i sent the link of the email screenshot on my post.

What i found upsetting is that the game provider replied to my emails and ltc casino management never bothered to even let me know they blocked my account and why, they never reply to one single email.

One would assume an honest casino would let the player know, instead of the player having to open a post in a public site to have some explanations .

Isn't suspicious?

Also after so many checks and a month of investigation what else is left and why the casino can't give a estimate time if they are in good faith and willing to pay.

i have put my cards in my table and the casino should do the same, I am not guilty and absolutely confident not foul will be found from me, but since they have such a low limit daily withdrawals they should be also mindful. 

sr. member
Activity: 476
Merit: 523
~Snip~

From where did you get the information that LTC Casino received feedback from the provider and they have checked twice? Of course, it is not your fault you have won. But, If they have any issue with their game. They have the right to fix the issue and deduct the winnings. I am not saying that they should deduct the winnings since I don't know if there is something behind it. I would like to request LTC casino to resolve the issue as soon as possible because pending accusations don't help your business.
member
Activity: 191
Merit: 21

You can not exploit third party games from trusted game providers. It is a myth. If that would be possible, most online casinos would declare bankruptcy.


Wrong. For example: https://bitcointalksearch.org/topic/m.59245546

But you are right if we are talkking about TRUSTED providers. But what is the criteria? Are Felix of Wazan trusted? Do you trust Wazan where OP won his several jackpots?


Even more, third-party games are a safer bet than in-house, not provably fair slots. The operator can't influence games/slots as they are located at the provider's servers.

This is almost truth, but sometimes providers have exploitable bugs. Especially now when new providers appear daily.

Hi Ltc casino. my question is what not trusting a provider have to do with me?

i have chosen your casino and trusted you with my money and pick a game you picked to offer.

So i could be a scammer, the game provider also now could be a scammer?

It is my fault i have won ? How  could I be blamed? i am 100% sure i have nothing wrong beside trusting your casino but now it feels unreal as u don't trust me, you don't trust the game provider who actually has a very good reputation and also you did not accept casino guru rep evaluation of the game history.

Those are third party who gain nothing to tell the truth but yet you are taking time even when all the evidence that cheating didn't happen.

In the main-time my account is suspended and you are refusing to give me a eta ,as after  a month you must have enough time to do plenty of investigations.
Whats your next step as  the game provider did the checks twice and sent you the results 3 days ago, obviously it feels like you are not accepting even in front of the evidence that i did not cheat.

Why the casino is acting like that?
 
Game provider di d the checks twice!!! Twice!!!!  i trust you must have plenty of high tech professionals and after a month you still found nothing.

I just hope your casino will reply to me with an eta time of when i'll get my winnings.

Also will i get my winning in one lump or a fix settlement could be done?
I have lost a month if withdrawals because of the investigations, will i get this month payment at once?


Also it would be nice if the casino management would actually send an email , your casino never even bothered to send me an email to let me know u were blocking the account. Which casino does that???  If a casino is transparent communication with the player should be important. Yet you simply reply to me because i made public the issue.
Very upsetting as i spent so muh money trusting your casino and i was treated like a crook, which  i am not.


At least now players know what they have to go though if they will ever win big, definitely not a fast withdrawals option and how they will be treated.
member
Activity: 83
Merit: 20

But you are right if we are talkking about TRUSTED providers. But what is the criteria? Are Felix of Wazan trusted? Do you trust Wazan where OP won his several jackpots?


Yes, I have mentioned trusted/reputable providers in my earlier post. Unfortunately, I can not comment on Felix, as they are relatively new and don't have much of the info/experience on hand.

Regarding Wazdan, they have been in the iGaming business for over a decade, and five years ago, they got a UKGC license which is not a piece of cake to get. UKGC is pretty much strict regarding rules and papers.




This is almost truth, but sometimes providers have exploitable bugs. Especially now when new providers appear daily.


Yeah, I get where you're coming from. I do not deny the possibility of cheating from rogue/untrusted/ or new game providers. However, that's something that can be relatively quickly discovered, and in the long run, I doubt any of those would survive in the biz.

[moderator's note: consecutive posts merged]
sr. member
Activity: 476
Merit: 523
It looks like it is about third party provider issue, that's what I don't like about third party game providers. You don't know whether their games are good or can be exploit it looks like LTC Casino have give us their explanation and it is no surprise that you won't only be finding players but also possible users who will take advantage on exploit and take advantage on the no KYC too.

At first sight. It was looked like LTC Casino doing a scam (Still confused). Because of the third-party issue, A lot of scam accusations have been raised against the stake. Their reputation was ruined because of the third-party providers. The third-party provider ask the stake team to hold user balance until they finished the investigation. The same is happening here with bambolina and the LTC Casino. I know it will take a long time (almost three months) according to LTC Casino. I am expecting a happy ending from both sides. But if it's proven that the user exploited any bug/glitches, I am not going to blame the Casino team.
copper member
Activity: 89
Merit: 1

You can not exploit third party games from trusted game providers. It is a myth. If that would be possible, most online casinos would declare bankruptcy.


Wrong. For example: https://bitcointalksearch.org/topic/m.59245546

But you are right if we are talkking about TRUSTED providers. But what is the criteria? Are Felix of Wazan trusted? Do you trust Wazan where OP won his several jackpots?


Even more, third-party games are a safer bet than in-house, not provably fair slots. The operator can't influence games/slots as they are located at the provider's servers.

This is almost truth, but sometimes providers have exploitable bugs. Especially now when new providers appear daily.
member
Activity: 83
Merit: 20
It looks like it is about third party provider issue, that's what I don't like about third party game providers. You don't know whether their games are good or can be exploit it looks like LTC Casino have give us their explanation and it is no surprise that you won't only be finding players but also possible users who will take advantage on exploit and take advantage on the no KYC too.

You can not exploit third party games from trusted game providers. It is a myth. If that would be possible, most online casinos would declare bankruptcy.

Even more, third-party games are a safer bet than in-house, not provably fair slots. The operator can't influence games/slots as they are located at the provider's servers.
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