...
Well, $25 might not sound like a lot of money to you.. but remember what happens if they get 10 new signups per day (10 x $25 = $250) and they can get away with this for 6 months. (People might even deposit a lot more...)
The long con scam like this has gone around for ages... people should not make a big second deposit at new casinos for this exact scenario. Keep them guessing and see if you can keep the deposits small. (They might wait 4 or 5 times.. until you deposit something big)
...
You have a point we should stop the casino will not scam for a small amount belief, because they will, you just multiply the small amount from their number of users and you can total a huge amount, small or big amount as long as the complaint or accusation is valid we should consider tagging the casino, a reputable casino is good on a small or huge amount.
...
The amount involved does not matter even if it's a $ cent scam is a scam if these users have any evidence that truly shows his deposits and showing the game was drawn which should normally result in refunds of the bet amount. But if the ops earn the fund through a referral bonus that is the only way the casino will have some condition against its withdrawal.
And from what I have seen so far it seems the funds are from a bonus and if that is the case the user may not be able to withdraw it since the casino may have some law against it.
Negative reviews and accusations against any platforms spread like wild fire so it just doesn't make sense to me that a casino would set up everything and screw them over on their SECOND withdrawal that's just worth $25.
Their lack of response to the complainant is shady nevertheless.