Here to warn you about a site called luckybird.
You don't have to be a genius to figure out that the online number of the site is fake.
Most "people" on chat are randomly generated bots.
They will pay out your first withdraw, but will deny all others in hopes of luring more cash from you.
Games resulting in a DRAW do not refund any balance, the house just takes everything from both sides. Doesn't matter if you are playing against a bot or a real user.
Proof of scam:
https://ibb.co/Js5T1YL
Also I have sent 5+ messages to their support email, 0 answers, nothing nada.
https://ibb.co/hHSCC4t
https://ibb.co/hDNzM64
I'm not sure, but my guess is that the money you want to withdraw may come from referrals bonuses. If this is the case, then check that when the money is from the bonuses, you do not have to meet any additional conditions to make a withdrawal.
He said he wasn't refunded after a game draw. But he is also guaranteeing the casino of his referral, he must have invested some time to promote the casino, and now gruntled because the withdrawal wasn't approved. He is an experienced promoter I guess. But the website doesn't allow you to check thier TOS without having an account, this is unknown. Most if not all referral systems have the threshold on how much they're able to withdraw, maybe this is the case too.
Is their minimum withdraw threshold really that astronomical?
Are we really going to trust that TrustPilot reviews? Anything that can be written by someone can be manipulated by a paid reviewer.