@ elabor77
You are mostly welcome!
@ nikita
Maybe you should also write that we processed your first withdrawal on our site in a few minutes. When you made the second withdrawal, you cancelled this withdrawal very fast (2 times f I am not mistaken). After that you deposit again. When clients deposit and withdraw several times, we assume they want to play again on the site with the funds they just withdrew. And again, we are not going to discuss these things on the forum. We always reply as fast as we can, and when we do not reply in 30 minutes, you write that we ignore you and we are unprofessional. Sorry but these kind of accusions are inappropriate. You can contact us directly on the livechat or email, but do not try to give us a bad reputation because we did not do as fast as you wanted it to be.
First I am not nikita, I am ''nikica99''
Yes, I can confirm that you processed my first withdrawal in time. But why is problem to pay all in few minutes or just on time in 60 minutes like you promote?
Yes you are also right about me canceling 2 times my withdrawal but this has nothing with not paying me. If I request withdrawal you do not have to think about it, just pay me like all other sites!
I must say u are unprofessional and ignoring me because when I ask for something other than withdrawal, you answer fast, when it comes to withdrawal relation questions, you are slow or ignore. I am losing trust in you.
How you guys do not understand that people hate to wait, to wait for their money. As young bookie you must give your best to serve and make players happy as much as you can. What prevents you from answering in 5-15 mins? I am sure you do not have 100+ hard case mails per hour so you can not handle all. You have maybe 1-2 mails per hour and you can not answer it fast?
LIVECHATReally? Never saw livechat is working, clicked 2000x in last 3 days and never worked, always redirecting me to contact page!
Guys, when you promise something( 30-60 mins withdrawals) do it. If you do not do it as promised you will be called unprofessional. You must stay behind your words! If you can not do something, do not promise it, it's simple.
While writing this I noticed I do not have pending withdrawals anymore! I went to check transaction history and saw that they paid me 1 of my 2 withdrawals( I requested just 5mbtc withdrawal in meantime to check can they even pay that low sum)
Guess what? They paid 5mbtc and cancelled bigger one?!
Declined by MalubitVery strange site. Will continue fighting for my money through mail and will notify you if there are some news.
Edit:
I got mail from him, they said:
Dear user,
Your last withdrawal has been processed.
Then I asked why they did not paid 220 mbtc and their reply is shocking:
Dear user, we have processed the small amount. The other one was rejected by the financial department, and the funds is available in your account for betting. When we have an update from the financial department, we will inform. Untill then, you can not withdraw the funds.
I think tomorrow site is offline.
GG MALUBIT