yeah but im not liking it at all tbh. I have set different things and still no complete trades seems to happen.... not working like a thought.
Im very disappointed,Do you have a reinbursment option?
Im very disappointed,Do you have a reinbursment option?
Hi,
sorry to hear that you are not happy with it so far.
But the experience is just as good as the exchanges work at a given time.
Yesterday many exchanges were having difficulties.
What kind of problems are you having? You can also always contact [email protected].
If you are really not happy we can of course reimburse you. But most of our customers are really happy with it, you might just give it another try
All the best,
Rene
Well first of all the software just crashes randomly. I have bitdefender but i do not want in any way delete it for running a bot.The software also keep slowing down and lagging when cancelling/creating new orders in a way you CANT use it at all.
furthermore let me make clear im far to be expert at all, but i tryed different configurations and altcoins: i tryed btc/vtc, neo/btc, btc/dash, btc/monero with no results. All the times i ran them the software either crashed or did not made any adaptation to the market. I mean, whats the point in cancelling a buy order if it set itself right away at the same rate?
I watched the tutorials on youtube but they are give little informations Imho.
Im not mad or anything, im just sad because i was so hyped for this software that i find just incredible i can't even complete ONE order of buy/sell margin.
i just don't understand how all the people can say they made 10x in 1 week...i mean the software literaly crashes,slow down and do not complete any trades using any pair i tryed...
im really open to try again with some advice, but right now im just not happy at all with the product.
Hi
First off, have you sent us a mail to [email protected] yet? I can't match your bitcointalk name with your mail so I don't know who you are.
Secondly, we have given instructions on how to correctly exclude leonArdo from bitdefender to ensure it doesn't crash. Have you done this?
Thirdly, you are wondering how people are making money because for you it crashes. Don't you think that that could be something to do with your setup? We have thousands of customers who do not experience what you are experiencing.
Please get in touch and we will look into your situation.
Best wishes,
Jonathan
i just sent the email to the support. Its titled software issue.
As for the instructions for bitdefender i did not know there was something to run correctly leonardo, can you post the info here?
also about the thousands of customers who do not experience this, i never said they are not, im just reporting my experience with. It pretty much can be a problem of setup but the problem is the guide you offer on the site is not enough for an average user.
Im willing to try some setup parameters if you want to tell me tho.
Hi,
thanks for contacting us via support. We will sort out the issues and get you up an running asap
All the best,
Rene
