https://i.imgur.com/x5KMYFi.pngHonest review:
Do not buy if your internet connection to exchange is not that great. You will not be able to use leonArdo. OP will refuse to refund in that case.
I bought Ultra license ($179) and have not been able to use the program once. OP blames exchanges while I have no problem with website and other tools relying on API. They may be slower at times,
but they still work whereas leonArdo remains stuck. I can only end program from Task Manager once I get it to open. The program requires optimisation for users with a connection that is less ideal.
(I am not looking for any discussions. My intention is to inform potential buyers with bad connection to exchange, since they will undoubtedly get into the same situation. OP has made his unprofessional attitude clear as well, and I am no longer expecting
constructive input from him.)
First off I don't know who you are?
If we just recently had an email exchange then you claimed that there has been no issues with poloniex over the last month, only issues with leonArdo. That is plainly not true.
Furthermore, you bought a lifetime license and, if you are who I think you are, you had leonArdo for over a month before you even contacted me? I cannot turn off your copy of leonArdo, so a refund is not possible.
You have the offer, like all our customers do, to switch from Poloniex to any other market we support for free.
I am very sorry for your bad experience, but I am here to try to help in any way I can.
Best wishes,
Jonathan
OK… I was not looking for further discussions, but you have decided to play it dumb, so here we go:
Nowhere have I stated there were no problems with Poloniex. In fact, I indicated that it is slow at times although website and API still work. Your program does not
at all.
I have been trying to get it to work for a month. That is not enough for you? Your program clearly requires optimisation for some users. Blaming user and exchange will not make that happen.
If you were ‘very sorry’, you could have simply provided me with a refund. Instead, you decided to put blame on user and Poloniex. There is even a connection error
before connecting to exchange as can be observed on the screenshot. You have literally given me a broken product. There is nothing to ‘turn off’ in the first place, and you know it. You could as well be a scammer.
Not only were your email replies unconstructive (implying that I wrote Poloniex has no problems while I never have), they were unnecessarily rude as well. Potential buyers must be made aware of the existing problems
and your unprofessionalism in terms of email correspondence.
Good day, Sir.