Man, your post is a joke.
Are you really saying that the worst ASIC company is THE FIRST ONE in delivering products to final customers, and THE ONLY ONE that delivered some units priced in a way that a very good ROI was possible?
Then:
- how can you say that ASICminer PR is poor? They are handling very good the communications with both their shareholders and the community.
- how can you say that ASICminer customer support is poor? They are providing a lot of help to their blades customers
- how can you say that BFL PR is good? They are just laughing at their customers
And I could continue ad infinitum
1. How can you say that ASICminer PR is poor? They are handling very good the communications with both their shareholders and the community.First of all I don't want to mix public relations with customer support, and it seems I need to quote the definition of PR from wiki because this is what we need to know to decide how to rate PR:
Public relations (PR) is the practice of managing the spread of information between an individual or an organization and the public.[1] Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment.[2] The aim of public relations by a company often is to persuade the public, investors, partners, employees, and other stakeholders to maintain a certain point of view about it, its leadership, products, or of political decisions. Common activities include speaking at conferences, winning industry awards, working with the press, and employee communication.[3]So the rating is about managing the spread of information:
- What kind of ways ASIC miner use to spread the way of information to public?
- How much effort they spend to persuade the public, investors, partners and other stakeholders to maintain a certain point of view about their company?
- How often they showed up at exhibitions or events, invited people to report about their facilities, how far they are working with any kind of press together?
2. How can you say that BFL PR is good? They are just laughing at their customersBy definition of PR they doing the most to provide a good image of their company in public (Exhibitions, Advertisement, Co-operations with other BitCoin companies)
3.How can you say that ASICminer customer support is poor? They are providing a lot of help to their blades customersI wrote " their customer support can hardly be evaluated as not enough time passed they started to sell their products", their is nowhere I wrote that they have poor customer support. However, but if we need to give a score to them we need to see what is Customer support and by what we can rate it...
Again wiki will help us to get a better understanding for the term customer support:
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.[5] It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.[5]
- What ways of communication ASIC Miner provides for their customers e.g. Wiki/FAQ/Own Forum/Hotline ?
- What is the response time for a ticket/inquiry, or how to create a ticket?
- Who the customer can contact if the support is not providing help (like key account ...)?
I want to keep the evaluation objective so I appreciate any critics that can help to measure the companies performance in figures.