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Topic: * MBANK CARDS BEING BLOCKED THREAD* - page 5. (Read 44078 times)

hero member
Activity: 756
Merit: 500
November 30, 2014, 11:48:06 AM
First question that hits me is why people want to use foreign debit cards to start with anyway,I use Caxton there safe secure and work anywhere in the world and using ATM is not a problem
newbie
Activity: 6
Merit: 0
November 28, 2014, 10:39:41 PM
So guys, what cards you use now?
Beside Mbank or BZWBK cards?
Is BZWBK  cards still save, because i think i wanna use it next month.
newbie
Activity: 6
Merit: 0
November 28, 2014, 04:51:03 AM
Anyone in the UK is advised to contact the Polish embassy in London and file your complaint.They speak perfect English and have been helpful with me on another problem of financial matters.


For my personal experience embassy not interested in these problems. we talking about the policy of an entire bank and not a simple problem of financial matter.

However groped have not costs....

The problem is Podex...they do misleading advertising, they cant impose the policy to Mbank.

Mbank wrote clearly have not interest sell this particular Visa out of Poland.

But Podex buy cards for 3 € and sell for 30 € (around) then is not interested citizens problems, interested just gain and of your problems they "wash their hands"

The real complaint should be made against podex, because they promises in advertising things that can not keep


hero member
Activity: 756
Merit: 500
November 25, 2014, 05:40:13 AM
Also mBank is a Polish direct bank, part of BRE Bank (owned by Commerzbank).So it may also help to talk to the parent bank they may not be aware of what is going on at mBank with its cards. I know this sounds ridiculous but if you have money on your card and its still working and you want your money,dont use an ATM go on to ebay and buy your local currency(under holiday money not used) and pay with it on your card.The fees might be higher but better to lose 100 as 500 if you use the ATM then you have probs I believe.
hero member
Activity: 756
Merit: 500
November 25, 2014, 05:25:40 AM
Anyone in the UK is advised to contact the Polish embassy in London and file your complaint.They speak perfect English and have been helpful with me on another problem of financial matters.
newbie
Activity: 6
Merit: 0
November 23, 2014, 08:32:58 AM
sumarize

I have 600 € on the card and use it just for pay toll gates  Grin

AVOID absolutly buying this card if you live outside Poland






and what they gonna do with the fuckin stucked money ??! Angry

can you please send another email because i didn't get any reply till now, asking how we can do to get back our money not to unblock the card because we dont want to use it again! it's a crap!


Dear,
useless write again.

Simple, if you want your card unlocked, need just go to Poland.

I wrote already to EBA, control authorities for EU bank, VISA and others, just for that they answered me, instead many users have not received answer.

I think for unlock card without go to Poland need your solicitors write to Mbank, Visa and EBA and also Poland government, at the same time make noise in the web.

After, MAYBE, they can unlock your card...
I think best solution (more than not buy this crap card) is found a serious Poland interpreter and pay him/she for help you.

Readers maybe are also interested what Podex answered me :-)


---------------------------------------------------------------------------------------------------
Hello Cxxxxx,
Unfortunately I am not the card holder and pretending I was would be breaking the
law, therefore I could not do it.
We’ve contacted mBank again and since that brought no solutions and since we find
their actions unacceptable we’ve decided to file an official complaint with
government institutions in Poland.
We recommend you doing the same:

http://www.uokik.gov.pl/home.php
http://www.knf.gov.pl/en/index.html


Best regards,
Joanna
Podex office staff

www.podex.info | www.second-card.com

-------------------------------------------------------------------------------------------------


To be sincere, personally I think this is just "smoke" in my eyes, are useless words.

If you want to do something useful, please report Mbank and also Podex in the web for do greater number of people know both are shit service.

Also, Podex wrote in website "card work in EU and for ATM", I think we can report Podex because are liars and create great damage of many people.

In fact, Mbank told me this paper is not meant to be used out poland, ASAP i write a post with a clear summary

If we want, all togheter, use a solicitors for write to Visa, Poland government and Mbank Im ready

If you want take part we can organize a  complaint group and do write by a lawyer

But before you start you should know that this has a cost, time consuming and does not guarantee results 100% safe

Please make sure that as many people are made aware of these two services, Mbank and Podex are two service of shit














member
Activity: 70
Merit: 10
November 18, 2014, 07:46:07 PM
Ah, sadly not, active on website, still blocked Sad

It was never blocked on the website.

It was always active just in case you wanted to send some money to mbank fuckers.
newbie
Activity: 4
Merit: 0
November 18, 2014, 07:26:47 AM
Ah, sadly not, active on website, still blocked Sad
newbie
Activity: 15
Merit: 0
November 17, 2014, 10:11:11 PM
just checked my card after not using it for 3 months as blocked

status is now 'active'

hm ... does that mean it works again ??!!!

wow, did you doing something to mbank?? where I can see the status blocked or not?
newbie
Activity: 4
Merit: 0
November 17, 2014, 04:31:19 PM
just checked my card after not using it for 3 months as blocked

status is now 'active'

hm ... does that mean it works again ??!!!
hero member
Activity: 700
Merit: 500
Daily Bitcoins for your Paypal/Skrill
November 17, 2014, 04:17:51 PM
Bitplastic is so great!  All you need to do is checkout their YouTube channel!

$5 Paid reviews and these four amazing BITPLASTIC reviews where the word bitplastic is never mentioned ONCE!

https://www.youtube.com/watch?v=RnetiqTHAS0
https://www.youtube.com/watch?v=Y_U4DGcOhEI
https://www.youtube.com/watch?v=ikWK7Jv4JrA
https://www.youtube.com/watch?v=AECBwVV7BAU

Watch out everyone, clown on the loose
hero member
Activity: 700
Merit: 500
Daily Bitcoins for your Paypal/Skrill
November 17, 2014, 04:11:27 PM
Another day, more scammy behavior

Do some reading on the owner of these sites first.


https://bitcointa.lk/threads/question-is-bitplastic-com-a-scam.287555/page-2
hero member
Activity: 560
Merit: 500
★777Coin.com★ Fun BTC Casino!
November 17, 2014, 03:03:19 PM
who is Mateo?

He was the biggest seller of mBank cards in this forum.

When the shit hit the fan he jumped.

Hey, MATEO is 100% LEGIT

Why would he stick around here and get bitched at?  He's not part of the bank, and he didn't steal/freeze anyone's money.  He just resold the cards and he was super legit, fast, and honest.

mBank is the bad guy here, not Mateo
hero member
Activity: 560
Merit: 500
★777Coin.com★ Fun BTC Casino!
November 17, 2014, 02:59:02 PM
hi coinmaster, we have been using mBank but we're not going to use them anymore.  We no longer trust them due to the increasing number of complaints against them.  We'll be sourcing a new bank, other than mBank and definitely not Bank Zachodni ..
hero member
Activity: 756
Merit: 500
November 17, 2014, 05:04:07 AM
First of all Mike what does your bank card cost and if blocked will Bitplastic come good for it.
full member
Activity: 137
Merit: 100
November 16, 2014, 04:38:47 PM
BitPlastic.com has issued thousands of mBank cards without a single one of them ever being blocked - we have a special system for preventing blockage.

Can't say the same thing about WBZ (Bank Zachodni) cards, as those seem to get blocked no matter what.


Are you seriously trying to sell this crap in here?!?  Shocked Shocked

Wish you luck!!  Grin Grin Grin
hero member
Activity: 560
Merit: 500
★777Coin.com★ Fun BTC Casino!
November 16, 2014, 03:19:01 PM
BitPlastic.com has issued thousands of mBank cards without a single one of them ever being blocked - we have a special system for preventing blockage.

Can't say the same thing about WBZ (Bank Zachodni) cards, as those seem to get blocked no matter what.
newbie
Activity: 15
Merit: 0
November 16, 2014, 01:33:10 PM
sumarize

I have 600 € on the card and use it just for pay toll gates  Grin

AVOID absolutly buying this card if you live outside Poland









and what they gonna do with the fuckin stucked money ??! Angry

can you please send another email because i didn't get any reply till now, asking how we can do to get back our money not to unblock the card because we dont want to use it again! it's a crap!
newbie
Activity: 6
Merit: 0
November 16, 2014, 06:10:52 AM

And my reply:

Quote
Hello,

Will you tell me specifically why you blocked the card?

What was the security reason you mention?

Why is the card status still set as "Active"?

I can't and I don't want to visit an mBank branch because I'm not even in Poland.

You can block or cancel the card if you want but you certainly can't keep money that's not yours.

That would be stealing!

So if you don't want me as client it's fine but you can't keep my money.

Please send the remaining funds to the account I gave you before:

IBAN: PLXXXXXXXXXXXXXXXXXXXXXXXXXX

BIC: WBKPPLPP

Bank: Bank Zachodni WBK SA

or reverse the transfers to the original senders.

What's the email of the Customer Ombudsman?

I'll also forward this email to Komisja Nadzoru Finansowego, to Urzad Ochrony Konkurencji i Konsumentow and others relevant to this case.

I expect you to give me back my stolen funds as soon as possible.

Best regards

I spammed this to a shitload of email addresses. Basically all I could find related to mBank and financial regulators in Poland.

I made up some email addresses based on these people names:

http://www.mbank.pl/en/about-us/bank-authorities/about.html

The full list is this:

 
Quote

Some of them hit the fence but so far most of them went through.

 Grin



I wrote to all email address above, answered me only  [email protected]

what I wrote:

Dear Adam Gruszczyński of Mbank,
sorry but Im tired to be cheated

How you can think people start out from any parts of the world for go in
Mbank branch in Poland Huh

Now are many week I complained, and after many days and many email,
finally I have this useless answer


I put in "Cc" for knowledge the lords of Podex, they selling your cards

And also "EBA" European Banking Authority", because this is not just my
problem, in the web easy check how many many people have my same problem

This is a possible trick for to gain on the interest of the blocked money?


Your bank created me great problems, please stop sell cards because is not
possible people start out from any parts of the world for go in Mbank
branch in Poland


If are all that problems, Mbank must not allow the "Mbank Visa card" can
be sold so easy on the http://www.second-card.com/ website, with the
reassurance that everything will be fine.


I have not time for go in Poland branch, please agree to accept my ID, I
can give you a document certified by the Italian authorities

Also, I asked many times the address of your registered office because I
want send you a registered letter, do you have problem give me this
address?

Id like to make official this complaint


Best regards"



what they answered

Dear Sir,

thank you for your message.

Firstly I would like to apologize for the inconvenience and disappointment that you
experienced in dealing with mBank recently.

In connection with the reasons for blocking the card, the process of unblocking the
card requires filling in and signing a complaint form containing the Cardholder's
personal data. To do this, you need to visit an mBank branch.

Bearer prepaid cards issued as an electronic money instrument are offered by mBank
S.A. in the Polish market only. mBank S.A. has never offered nor intended to offer
such cards outside Poland.

Notwithstanding this, mBank is doing its best to develop a process dedicated to
Cardholders staying abroad in order to handle complaints filed by users from outside
Poland.

That is why I cannot ask you to send any documents like ID to unblock your prepaid
card.

For that moment it possible to unblock your card only during the visit in mBank office.

The address for letter correspondence is:

mBank SA
ul. Senatorska 18
00-950 Warszawa
With specific note  "DTB" (Departament Bankowości Transakcyjnej).

I hope that provided information will be useful for you.

Best Regards,


Z poważaniem
Anna Frydrychowicz
Biuro Obsługi Klientów


sumarize

I have 600 € on the card and use it just for pay toll gates  Grin

AVOID absolutly buying this card if you live outside Poland







hero member
Activity: 519
Merit: 500
November 14, 2014, 10:22:07 AM
Does anybody know if the card was blocked once, that you can still send money on it or not?I forgot an old payment,so this was send to the card,but i dont know if the money was on it or not because i threw it to the trash after some calls and no chance to get money back outside from poland...

Yes, transfers were allowed into the card after it gets blocked so that money went straight to mBank. They won't complain about that.

F*cking scammers!
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