No games are in BTC, you must transfer to USD paying their service fee.
They are currently refusing to cash out my previously deposited funds unless I keep playing with my funds or accept a 5% charge.
Accusing me of "Our deposit and withdrawal system is reserved for players and is not to be used purely to move funds from one payment system to another. ".
Which is false, I played a few rounds on their site then went back to seals with clubs (I didnt like the requirement of converting BTC to EUR and back again.
They have offered me a Skrill cashout, but I am hesitant to use Skrill as it sets off all sorts of alarms on my bank account.
Official SwitchPoker.com representative here.
Since Switch Poker became the first real money poker site to add Bitcoin as a deposit option we have worked hard to ensure a smooth experience for all our users who choose to use Bitcoin payments. It pains us to see this type of misinformation published about our site.
Switch Poker never charges users to deposit or withdraw using only Bitcoins. The only time a withdrawal fee is applied is when a user deposits Skrill / Visa etc and then converts those funds to Bitcoins without any significant play. In these cases the user is attempting to use our system as a way to convert Euro to Bitcoin for free. As we have many costs related to accepting payments (Skrill charge % fees for receiving funds, as do Visa, Neteller etc) we cannot allow users to move funds from Euro to Bitcoin without any charge.
We are upfront about this -- a message similar to the one below is displayed to the user before they move any funds from Euro to Bitcoin.
http://i.imgur.com/Gko5i.pngHad mem deposited Bitcoins and then wished to withdraw Bitcoins then there would be no withdrawal fee.
But if mem deposits using Skrill and converts those funds to Bitcoins and attempts to withdraw them then a fee will apply.
All our games are currently in Euro and it is necessary to convert any Bitcoins to Euro to play. The conversion rate is based on the current exchange rate on the major Bitcoin exchanges and fluctuated. Users are shown the amount of BTC/EUR that they will receive before they accept the conversion. We never hide any costs from users.
We are open to adding Bitcoin only tables, which will mean people can deposit and play but Bitcoin with zero conversion fees. If anyone here would like to see pure Bitcoin tables available please let us know any way that you like
- in this thread
- pm me here
- via our contact form (
https://www.switchpoker.com/en/contact)
- via Facebook (
https://www.facebook.com/switchpoker)
- via Twitter (
https://twitter.com/switchpoker)