MoonClub.com | Bitcointalksearch.org

CryptSafe

sr. member

Activity: 728

Merit: 421

Quote from: Potato Chips on February 05, 2024, 06:57:39 PM

Quote from: CryptSafe on January 26, 2024, 06:04:01 PM

I checked your terms and conditions of service and I was as amazed by what I saw;

[image]

While I'm not necessarily saying it's OK, these are pretty standard clauses from general services/websites particularly the continued use = agreeing to terms. If I have to guess, it's probably to protect themselves in case things go south.

Quote from: CryptSafe

Does it mean that if you change your policy while in the course trying to improve in your services you would not send notice or a reminder to know what aspects of your terms and conditions you effected changes. It is very disappointing to be seeing such on your website as a new casino but however, you will still have time to improve on your services to God.

Probably also depends on how big the changes are. These are standard clauses most services I've seen have and reputable ones have communited the important changes.

It is obvious that most of these policy changes by casino sometimes seems funny and what most of them do is that they fail to inform their customers mind you, they always have it in the back of their mind that if anything goes south, they would hold unto the terms and conditions of service you agreed to against you which is not good and we all know it was drafted in the sense that it would favour them to any extent they want it.

Irrespective of how big or small the changes effected by the casino is, it is pertinent that they always pre inform their customers and also do well to inform them after they would have been through updating their terms of services just as they give everyone member of their platform prior notification to their sudden maintenance same way they should be able to inform their clients of possible changes in terms of services so they would be aware of it.

kotajikikox

full member

Activity: 2548

Merit: 217

Quote from: MoonClubCom on January 22, 2024, 04:36:43 AM

We are very excited to announce the official launch of http://MoonClub.com! We offer the highest rewards to our users - a 6% Rakeback and multi-tier referral program with commission rates of 15% and higher. In addition, it offers multiple languages, high security, user anonymity and more! Get ready to immerse yourself in over 1000 slots and live games from the most elite providers on the market!

Join our Telegram Mini-App today, and experience the future of crypto betting! https://t.me/moonclubcombot

6% rakeback is generous enough to lure players mate but how this could be anonymity when you are asking for KYC? does it sounds odd to tell?

anyway Goodluck guys and try to be more active here please so you may lure many of us depositing and playing..

Looking forward in playing here mate later.

Potato Chips

hero member

Activity: 2786

Merit: 902

yesssir! 🫡

Quote from: CryptSafe on January 26, 2024, 06:04:01 PM

I checked your terms and conditions of service and I was as amazed by what I saw;

[image]

While I'm not necessarily saying it's OK, these are pretty standard clauses from general services/websites particularly the continued use = agreeing to terms. If I have to guess, it's probably to protect themselves in case things go south.

Quote from: CryptSafe

Does it mean that if you change your policy while in the course trying to improve in your services you would not send notice or a reminder to know what aspects of your terms and conditions you effected changes. It is very disappointing to be seeing such on your website as a new casino but however, you will still have time to improve on your services to God.

Probably also depends on how big the changes are. These are standard clauses most services I've seen have and reputable ones have communited the important changes.

ultrloa

legendary

Activity: 2758

Merit: 1228

Quote from: Orpichukwu on February 05, 2024, 08:45:31 AM

Quote from: CryptSafe on January 26, 2024, 06:04:01 PM

Does it mean that if you change your policy while in the course trying to improve in your services you would not send notice or a reminder to know what aspects of your terms and conditions you effected changes. It is very disappointing to be seeing such on your website as a new casino but however, you will still have time to improve on your services to God.

This is not new, as many platforms do not send emails or information regarding their changes and updates to policies. Only a few of them send emails, and some make the notification pop up when you log out and log back into the casino or platform, or when you visit new areas on the casino.

But if the casino or any platform doesn't do that, then we can consider them to have a hidden agenda that no one can tell what they are up to. This is why once in a while one should make it a duty to always revisit the TOS to be on the safer side. Many find out about T&C changes only when they have issues with the casino and such is being pointed out to them.

I guess people could check the casino if they have something feature like if they type their email and subscribe to newsletter they can able to receive those updates that they like to see. But if they are not really into this and still try to seek for their presence I guess locating them on social media is really better since they can receive an update base on their new posted promotions or articles.

We can automatically say they have agenda and maybe we should rise up this topic to their management so that they could do some proper good action related to what you do.

Visiting TOS of casino is really important so hopefully those people who read those information can get a clear information regarding on some things that makes them doubt for a while.

Orpichukwu

sr. member

Activity: 658

Merit: 387

Quote from: CryptSafe on January 26, 2024, 06:04:01 PM

Does it mean that if you change your policy while in the course trying to improve in your services you would not send notice or a reminder to know what aspects of your terms and conditions you effected changes. It is very disappointing to be seeing such on your website as a new casino but however, you will still have time to improve on your services to God.

This is not new, as many platforms do not send emails or information regarding their changes and updates to policies. Only a few of them send emails, and some make the notification pop up when you log out and log back into the casino or platform, or when you visit new areas on the casino.

But if the casino or any platform doesn't do that, then we can consider them to have a hidden agenda that no one can tell what they are up to. This is why once in a while one should make it a duty to always revisit the TOS to be on the safer side. Many find out about T&C changes only when they have issues with the casino and such is being pointed out to them.

MoonClubCom

newbie

Activity: 15

Merit: 2

Quote from: kojektea on January 22, 2024, 10:18:15 AM

Quote from: MoonClubCom on January 22, 2024, 09:27:52 AM

Quote from: kojektea on January 22, 2024, 09:02:16 AM

welcome to the forum

your site looks amazing from the nice design, I haven't found many reviews about your casino, and that makes me ask is it mandatory to provide KYC in your casino for withdrawals?
and it would also be better if your ANN was designed too and the title was attractive and would increase people's intention to visit your casino site

hi! no, we don't have a mandatory KYC. The only mandatory verification is email addresses.

Thank you for answering my question, I have one more question, is the Moonclub site generally open throughout the world? I didn't find any prohibited countries, I wanted to register and was afraid that my country was on the moonclub backlist, sorry it was a bit of a hassle but I looked for it on the site but couldn't find an answer

Hey! Sorry the answer took a bit longer. We have some restricted countries, including the US, the UK, and a couple more. However, MoonClub.com is available in most of the countries like Canada, EU, and many more!

MoonClubCom

newbie

Activity: 15

Merit: 2

Quote from: sujonali1819 on January 25, 2024, 12:16:24 PM

A warm welcome to this forum. As some others also said about starting marketing to spread the brand name all over the forum is one of the most effective marketing. Hopefully, the team will take it seriously.

Btw I have read some parts of the terms (The wager requirements). and I am amazed to see that once someone has some wagering requirement they can not wager with the Rush and Crash game. It's indeed a different scenario if we compare it with other casinos where they ask their users to wager with their official games only.

https://talkimg.com/images/2024/01/25/kNCdH.png

Hey! Thanks for the kind words and advices!

Bitinity

legendary

Activity: 3066

Merit: 1312

Quote from: Mahdirakib on January 25, 2024, 02:56:14 PM

Quote from: sujonali1819 on January 25, 2024, 12:16:24 PM

It's indeed a different scenario if we compare it with other casinos where they ask their users to wager with their official games only.

Are you sure about it? More than 90% of the casino doesn't count the wager of in-house games if the user takes any bonus (like deposit bonus). There is nothing exceptional on MoonClub

.
@OP, You need to be more active here as your casino is new. You have to clarify the inquiries here to clear the doubts. Your casino has a Curacao license, but most of the clauses of your casino rules are copied from other casino.

Yes it is normal in most casino where in-house games does not contribute toward wagering requirement when player take a bonus such as deposit bonus. The question here is about the above quoted term "not allowed to wager", does it mean what players who take a bonus will be banned if they play in house game? What "not allowed" means here? If it works like in other casino, I think the best terms should be "in-house game does not contribute towards wagering requirement". Just a bit strange if players are not allowed to wager in some games while having an active bonus.

CryptSafe

sr. member

Activity: 728

Merit: 421

Welcome to bitcointalk platform. It is nice having you here. I must commend your website as the graphics is okay and I had to do a quick check on your website to see what you got and I checked your terms and conditions of service and I was as amazed by what I saw;

Does it mean that if you change your policy while in the course trying to improve in your services you would not send notice or a reminder to know what aspects of your terms and conditions you effected changes. It is very disappointing to be seeing such on your website as a new casino but however, you will still have time to improve on your services to God.

Kavelj22

legendary

Activity: 1778

Merit: 1474

🔃EN>>AR Translator🔃

Quote from: MoonClubCom on January 26, 2024, 05:49:58 AM

Quote from: AB de Royse777 on January 25, 2024, 10:22:02 AM

Quote from: rammy2k2 on January 23, 2024, 11:48:00 AM

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".
Not very pro start for your launch if your site is down second day after you started it.

The site is working fine from my end.
When a website is new, the owner can have many issues. People learn from their experience and we all needs to give them the time and be supportive.

Hi! Thanks a lot for the feedback. The website is stable and working, however, we recommend to use our official Telegram Bot that lets you play your favorite games right in Telegram. t.me/moonclubcombot try it out guys!

This feature is really distinctive and I think it is unique compared to the rest of the well-known casinos in the gambling industry. I have tried the bot and it works well. This is not my testimony alone, because most users on the Telegram channel confirm that they enjoy playing using the Telegram bot.
To clarify, playing using the bot does not cancel the procedures required to register on the platform and perform withdrawals and deposits on the application, and therefore your use of the bot is an additional advantage and not a feature to maintain privacy or anything similar.

Any new casino will be subject to questions and criticism from the community, which can be considered an important stage during the launch plan to ensure continuity and reliability.

BitPuzzle

newbie

Activity: 42

Merit: 0

Quote from: MoonClubCom on January 26, 2024, 05:49:58 AM

Quote from: AB de Royse777 on January 25, 2024, 10:22:02 AM

Quote from: rammy2k2 on January 23, 2024, 11:48:00 AM

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".
Not very pro start for your launch if your site is down second day after you started it.

The site is working fine from my end.
When a website is new, the owner can have many issues. People learn from their experience and we all needs to give them the time and be supportive.

Hi! Thanks a lot for the feedback. The website is stable and working, however, we recommend to use our official Telegram Bot that lets you play your favorite games right in Telegram. t.me/moonclubcombot try it out guys!

This is really cool. I've tested and it works smoothly. Congrats and good luck at your business!

MoonClubCom

newbie

Activity: 15

Merit: 2

Quote from: AB de Royse777 on January 25, 2024, 10:22:02 AM

Quote from: rammy2k2 on January 23, 2024, 11:48:00 AM

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".
Not very pro start for your launch if your site is down second day after you started it.

The site is working fine from my end.
When a website is new, the owner can have many issues. People learn from their experience and we all needs to give them the time and be supportive.

Hi! Thanks a lot for the feedback. The website is stable and working, however, we recommend to use our official Telegram Bot that lets you play your favorite games right in Telegram. t.me/moonclubcombot try it out guys!

sujonali1819

legendary

Activity: 2436

Merit: 1189

Need Campaign Manager?PM on telegram @sujonali1819

Quote from: Mahdirakib on January 25, 2024, 02:56:14 PM

Are you sure about it? More than 90% of the casino doesn't count the wager of in-house games if the user takes any bonus (like deposit bonus). There is nothing exceptional on MoonClub

.

Really? I normally read a few of these terms all of them give their official games extra priority. Maybe I messed up the bonus wager requirement with the wagering contest requirements.

Mahdirakib

legendary

Activity: 1946

Merit: 1026

In Search of Incredible

Quote from: sujonali1819 on January 25, 2024, 12:16:24 PM

It's indeed a different scenario if we compare it with other casinos where they ask their users to wager with their official games only.

Are you sure about it? More than 90% of the casino doesn't count the wager of in-house games if the user takes any bonus (like deposit bonus). There is nothing exceptional on MoonClub

.
@OP, You need to be more active here as your casino is new. You have to clarify the inquiries here to clear the doubts. Your casino has a Curacao license, but most of the clauses of your casino rules are copied from other casino.

BitPuzzle

newbie

Activity: 42

Merit: 0

Quote from: sujonali1819 on January 25, 2024, 12:16:24 PM

A warm welcome to this forum. As some others also said about starting marketing to spread the brand name all over the forum is one of the most effective marketing. Hopefully, the team will take it seriously.

Btw I have read some parts of the terms (The wager requirements). and I am amazed to see that once someone has some wagering requirement they can not wager with the Rush and Crash game. It's indeed a different scenario if we compare it with other casinos where they ask their users to wager with their official games only.

https://talkimg.com/images/2024/01/25/kNCdH.png

Its not that cute. The only reason its forbidden its because you can beat thousands in wager with almost no risk at those games.

sujonali1819

legendary

Activity: 2436

Merit: 1189

Need Campaign Manager?PM on telegram @sujonali1819

A warm welcome to this forum. As some others also said about starting marketing to spread the brand name all over the forum is one of the most effective marketing. Hopefully, the team will take it seriously.

Btw I have read some parts of the terms (The wager requirements). and I am amazed to see that once someone has some wagering requirement they can not wager with the Rush and Crash game. It's indeed a different scenario if we compare it with other casinos where they ask their users to wager with their official games only.

AB de Royse777

legendary

Activity: 2464

Merit: 3878

Hire Bitcointalk Camp. Manager @ r7promotions.com

Quote from: rammy2k2 on January 23, 2024, 11:48:00 AM

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".
Not very pro start for your launch if your site is down second day after you started it.

The site is working fine from my end.
When a website is new, the owner can have many issues. People learn from their experience and we all needs to give them the time and be supportive.

MoonClubCom

newbie

Activity: 15

Merit: 2

Quote from: komisariatku on January 22, 2024, 05:28:19 AM

Welcome to the forums

I see you have a great site that provides house edge games, slot machines, and table games. I'm sure you'll also add a sportsbook in the future. Maybe you need to create a thread with images to make your ANN easier to understand and make members more interested to visiting your site. You can purchase Cooper members to be able to display images

You can also advertise your services on forums with signature campaigns, review campaigns or contests to attract users to play on your site. Once again I say welcome and glad to see you here

Hey! Thanks for the advice!

BitPuzzle

newbie

Activity: 42

Merit: 0

I went to your website and did not see any PG Soft games. Do you have plans to integrate with them in the future? Also, if you need an affiliate manager consultancy, im available.

acroman08

legendary

Activity: 2436

Merit: 1104

Quote from: Little Mouse on January 23, 2024, 12:33:46 PM

Quote from: rammy2k2 on January 23, 2024, 11:48:00 AM

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".

Maybe it's a problem on your end, what about a restricted country or something? I'm also having the same issue since yesterday but there are few users who were able to check out the site already.

everything's fine on my end, I can access the website without any issues.

regarding whether it is because of your countries being restricted, I quoted(see below) part of their terms and conditions where they mentioned which countries are prohibited from accessing their gambling site, is your country part of it?

Quote from: https://www.moonclub.com/help/terms

4.1.3. If you are a resident of one of the following countries, or accessing the Website from one of the following countries: b.Country is not one of the following Restricted Countries: Austria France and it’s territories Germany Netherlands and it’s territories Spain Union of Comoros United Kingdom USA and it’s territories All FATF Blacklisted countries, any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority

Topic: MoonClub.com (Read 733 times)