Mt Gox Soon . . . - page 5. | Bitcointalksearch.org

DeathAndTaxes

donator

Activity: 1218

Merit: 1079

Gerald Davis

Quote from: ?? on ??

I left tradehill because the would no longer use dowalla and then would not send me a check after 10 days. if mygox did that too id not be pleased.

You may want to give TradeHill another chance. While the first checks after Dwolla closed were slow all subsequent checks I have gotten from them have been very fast. Usually about 4-5 days from time I withdraw to the time I have a check in my hand.

I think CryptoExchange also shows promise if they can increase liquidity and lower bank transfer fees.

Jered Kenna (TradeHill)

sr. member

Activity: 420

Merit: 250

Quote from: ?? on ??

I left tradehill because the would no longer use dowalla and then would not send me a check after 10 days. if mygox did that too id not be pleased.

I'd like to apologize on behalf of TradeHill for the sudden end to Dwolla transfers. We tried to maintain it long enough to allow everyone time to pull their money out but Dwolla continued to remove funds from our account without explanation. To this day they still won't give me an answer, refund or send any documentation they claim to have but that is another issue.

Dwolla was our main funding source and when we made the transition to checks we had a lot of catching up to do. We sent out hundreds of checks in the following days and got almost everyone. Unfortunately it sounds like we missed your check. Since we've had very few transactions that have gone over a day without being sent or received and most within hours at most.

We'd love to have you come back and if you have any issues you'd like to discuss please email us at [email protected]

Regards,
Jered

mindphlux

newbie

Activity: 52

Merit: 0

I agree that the best thing to MtGox would be stable and fast withdrawal options like the mentioned paxum withdraw. Last time I tried, I waited for 2 weeks on a paxum withdrawal request. After that time, I decided to cancel the request, it took them almost another week to finally cancel the request.

In my humble opinion, that is absolutly not acceptable. Holding our money hostage for an undefinite amount of time, and not even providing interest for that time.

So, I agree that working paxum withdrawals is way more important than UI changes.

CoinHumper

newbie

Activity: 58

Merit: 0

Quote from: repentance on November 28, 2011, 03:07:57 AM

Quote from: Mt.Gox_Natalie on November 27, 2011, 09:12:46 PM

Hello,

We are working on something new which we hope will be a pleasant surprise for all our users. It is not bad news, so please don't worry about it. Wink

The most pleasant surprise you could give your users is not running out of funds in your Paxum account every couple of weeks. Bells and whistles shouldn't be a priority until you've addressed far more basic issues like reliability of processing deposits and withdrawals. At best your inability to resolve those issues makes your company look incompetent. When you keep saying sorry and the same problem keeps happening with monotonous regularity, it's difficult for people to believe that you give a damn about your customers. No amount of perky PR speak compensates people for the sheer amount of effort it often takes to complete the most basic of transactions with your company.

Yeah seriously, put your efforts into functionality.

repentance

hero member

Activity: 868

Merit: 1000

Quote from: Mt.Gox_Natalie on November 27, 2011, 09:12:46 PM

Hello,

We are working on something new which we hope will be a pleasant surprise for all our users. It is not bad news, so please don't worry about it. Wink

The most pleasant surprise you could give your users is not running out of funds in your Paxum account every couple of weeks. Bells and whistles shouldn't be a priority until you've addressed far more basic issues like reliability of processing deposits and withdrawals. At best your inability to resolve those issues makes your company look incompetent. When you keep saying sorry and the same problem keeps happening with monotonous regularity, it's difficult for people to believe that you give a damn about your customers. No amount of perky PR speak compensates people for the sheer amount of effort it often takes to complete the most basic of transactions with your company.

Mt.Gox_Natalie

member

Activity: 68

Merit: 10

Hello,

We are working on something new which we hope will be a pleasant surprise for all our users. It is not bad news, so please don't worry about it. Wink

pennytrader

sr. member

Activity: 254

Merit: 250

Quote from: Vandroiy on November 27, 2011, 02:10:22 PM

Quote from: pennytrader on November 26, 2011, 04:05:46 PM

Fear to the unknown, I withdrew all my funds from Mt. Gox...

How did you do that? I'm practically blocked, trying for weeks to find a way to get my money. I made a Paxum account just to try a different way, but they're just eating the withdrawals all the time!

I used dwolla to widthdraw USD (and also transferred remaining BTC to my own wallet).

Vandroiy

legendary

Activity: 1036

Merit: 1002

Quote from: pennytrader on November 26, 2011, 04:05:46 PM

Fear to the unknown, I withdrew all my funds from Mt. Gox...

How did you do that? I'm practically blocked, trying for weeks to find a way to get my money. I made a Paxum account just to try a different way, but they're just eating the withdrawals all the time!

cryptoxchange

sr. member

Activity: 305

Merit: 250

Crypto X Change

Quote from: brandondayton on November 27, 2011, 12:25:07 PM

re: cryptoxchange

I like what I see, but the site is running painfully slow right now.

Hi Brandon,

Apologies for the lag - our site has been under quite heavy malicious attack off and on for a couple weeks. Systems are secure and happy, but there is site delay for some people as our defenses battle it out and adapt.

brandondayton

newbie

Activity: 41

Merit: 0

re: cryptoxchange

I like what I see, but the site is running painfully slow right now.

brandondayton

newbie

Activity: 41

Merit: 0

Quote

Like CryptoXChange.com?

Looking into this right now. Thanks for the tip.

DeepBit

donator

Activity: 532

Merit: 501

We have cookies

Quote from: BitcoinMint.US on November 27, 2011, 05:56:00 AM

Quote from: pennytrader on November 26, 2011, 04:05:46 PM

Fear to the unknown, I withdrew all my funds from Mt. Gox...

Interesting reaction...

I had the same idea at first :)

BitcoinMint.US

sr. member

Activity: 284

Merit: 251

Quote from: pennytrader on November 26, 2011, 04:05:46 PM

Fear to the unknown, I withdrew all my funds from Mt. Gox...

Interesting reaction...

pennytrader

sr. member

Activity: 254

Merit: 250

Fear to the unknown, I withdrew all my funds from Mt. Gox...

MemoryDealers

vip

Activity: 1052

Merit: 1155

Quote from: cypherdoc on November 25, 2011, 10:34:29 AM

Quote from: MemoryDealers on November 25, 2011, 08:38:13 AM

They have all sorts of interesting things in the works.

care to elaborate?

I don't know what they want to keep secret or not, but the face lift of their website is the least exciting thing they have in the works.
I think 2012 will be the year Bitcoin really starts to explode due to all sorts of new services coming online.

repentance

hero member

Activity: 868

Merit: 1000

Quote from: epetroel on November 25, 2011, 12:53:35 PM

Probably the countdown until they have money available for withdrawal at Paxum again.

snurt

antares

hero member

Activity: 518

Merit: 500

I really hope it's the date when they'll have funds on their paxum again. Waiting for almost two weeks now!

mndrix

vip

Activity: 447

Merit: 258

Mt. Gox's Google+ post suggests that it's a new site design

klaus

legendary

Activity: 1946

Merit: 1004

mtgox is heavily behind bitcoin.
if it would be a negative news they just would post it like in past (eg European Bank account closed)

i expect something big, at least a mtgox facelift - but hopefully something bigger.

we will see in 5 days

kitich

newbie

Activity: 44

Merit: 0

Quote from: epetroel on November 25, 2011, 12:53:35 PM

Probably the countdown until they have money available for withdrawal at Paxum again.

=)))))) TRUE!

Topic: Mt Gox Soon . . . - page 5. (Read 12352 times)