Pages:
Author

Topic: Mt Gox Soon . . . - page 5. (Read 12327 times)

donator
Activity: 1218
Merit: 1079
Gerald Davis
November 28, 2011, 10:05:34 AM
#30
I left tradehill because the would no longer use dowalla and then would not send me a check after 10 days. if mygox did that too id not be pleased.

You may want to give TradeHill another chance.  While the first checks after Dwolla closed were slow all subsequent checks I have gotten from them have been very fast.  Usually about 4-5 days from time I withdraw to the time I have a check in my hand.

I think CryptoExchange also shows promise if they can increase liquidity and lower bank transfer fees.
sr. member
Activity: 420
Merit: 250
November 28, 2011, 07:30:02 AM
#29
I left tradehill because the would no longer use dowalla and then would not send me a check after 10 days. if mygox did that too id not be pleased.

I'd like to apologize on behalf of TradeHill for the sudden end to Dwolla transfers. We tried to maintain it long enough to allow everyone time to pull their money out but Dwolla continued to remove funds from our account without explanation. To this day they still won't give me an answer, refund or send any documentation they claim to have but that is another issue.

Dwolla was our main funding source and when we made the transition to checks we had a lot of catching up to do. We sent out hundreds of checks in the following days and got almost everyone. Unfortunately it sounds like we missed your check. Since we've had very few transactions that have gone over a day without being sent or received and most within hours at most.

We'd love to have you come back and if you have any issues you'd like to discuss please email us at [email protected]

Regards,
Jered
newbie
Activity: 52
Merit: 0
November 28, 2011, 06:19:03 AM
#28
I agree that the best thing to MtGox would be stable and fast withdrawal options like the mentioned paxum withdraw. Last time I tried, I waited for 2 weeks on a paxum withdrawal request. After that time, I decided to cancel the request, it took them almost another week to finally cancel the request.

In my humble opinion, that is absolutly not acceptable. Holding our money hostage for an undefinite amount of time, and not even providing interest for that time.

So, I agree that working paxum withdrawals is way more important than UI changes.
newbie
Activity: 58
Merit: 0
November 28, 2011, 05:37:47 AM
#27
Hello,

We are working on something new which we hope will be a pleasant surprise for all our users.  It is not bad news, so please don't worry about it.   Wink

The most pleasant surprise you could give your users is not running out of funds in your Paxum account every couple of weeks.  Bells and whistles shouldn't be a priority until you've addressed far more basic issues like reliability of processing deposits and withdrawals.  At best your inability to resolve those issues makes your company look incompetent.  When you keep saying sorry and the same problem keeps happening with monotonous regularity, it's difficult for people to believe that you give a damn about your customers.  No amount of perky PR speak compensates people for the sheer amount of effort it often takes to complete the most basic of transactions with your company.

Yeah seriously, put your efforts into functionality.
hero member
Activity: 868
Merit: 1000
November 28, 2011, 04:07:57 AM
#26
Hello,

We are working on something new which we hope will be a pleasant surprise for all our users.  It is not bad news, so please don't worry about it.   Wink

The most pleasant surprise you could give your users is not running out of funds in your Paxum account every couple of weeks.  Bells and whistles shouldn't be a priority until you've addressed far more basic issues like reliability of processing deposits and withdrawals.  At best your inability to resolve those issues makes your company look incompetent.  When you keep saying sorry and the same problem keeps happening with monotonous regularity, it's difficult for people to believe that you give a damn about your customers.  No amount of perky PR speak compensates people for the sheer amount of effort it often takes to complete the most basic of transactions with your company.
member
Activity: 68
Merit: 10
November 27, 2011, 10:12:46 PM
#25
Hello,

We are working on something new which we hope will be a pleasant surprise for all our users.  It is not bad news, so please don't worry about it.   Wink
sr. member
Activity: 254
Merit: 250
November 27, 2011, 06:25:14 PM
#24
Fear to the unknown, I withdrew all my funds from Mt. Gox...

How did you do that? I'm practically blocked, trying for weeks to find a way to get my money. I made a Paxum account just to try a different way, but they're just eating the withdrawals all the time!

I used dwolla to widthdraw USD (and also transferred remaining BTC to my own wallet).
legendary
Activity: 1036
Merit: 1002
November 27, 2011, 03:10:22 PM
#23
Fear to the unknown, I withdrew all my funds from Mt. Gox...

How did you do that? I'm practically blocked, trying for weeks to find a way to get my money. I made a Paxum account just to try a different way, but they're just eating the withdrawals all the time!
sr. member
Activity: 305
Merit: 250
Crypto X Change
November 27, 2011, 02:10:05 PM
#22
re: cryptoxchange

I like what I see, but the site is running painfully slow right now.

Hi Brandon,

Apologies for the lag - our site has been under quite heavy malicious attack off and on for a couple weeks. Systems are secure and happy, but there is site delay for some people as our defenses battle it out and adapt.
newbie
Activity: 41
Merit: 0
November 27, 2011, 01:25:07 PM
#21
re: cryptoxchange

I like what I see, but the site is running painfully slow right now.
newbie
Activity: 41
Merit: 0
November 27, 2011, 01:17:03 PM
#20
Quote
Like CryptoXChange.com?

Looking into this right now. Thanks for the tip.
donator
Activity: 532
Merit: 501
We have cookies
November 27, 2011, 09:23:15 AM
#19
Fear to the unknown, I withdrew all my funds from Mt. Gox...
Interesting reaction...
I had the same idea at first :)
sr. member
Activity: 284
Merit: 251
November 27, 2011, 06:56:00 AM
#18
Fear to the unknown, I withdrew all my funds from Mt. Gox...

Interesting reaction...
sr. member
Activity: 254
Merit: 250
November 26, 2011, 05:05:46 PM
#17
Fear to the unknown, I withdrew all my funds from Mt. Gox...
vip
Activity: 1052
Merit: 1155
November 26, 2011, 10:00:30 AM
#16
They have all sorts of interesting things in the works.

care to elaborate?

I don't know what they want to keep secret or not,  but the face lift of their website is the least exciting thing they have in the works.
I think 2012 will be the year Bitcoin really starts to explode due to all sorts of new services coming online.
hero member
Activity: 868
Merit: 1000
November 25, 2011, 06:04:04 PM
#15
Probably the countdown until they have money available for withdrawal at Paxum again.

snurt
hero member
Activity: 518
Merit: 500
November 25, 2011, 04:44:16 PM
#14
I really hope it's the date when they'll have funds on their paxum again. Waiting for almost two weeks now!
vip
Activity: 447
Merit: 258
November 25, 2011, 02:52:09 PM
#13
Mt. Gox's Google+ post suggests that it's a new site design
legendary
Activity: 1946
Merit: 1004
November 25, 2011, 02:18:13 PM
#12

mtgox is heavily behind bitcoin.
if it would be a negative news they just would post it like in past (eg European Bank account closed)

i expect something big, at least a mtgox facelift - but hopefully something bigger.

we will see in 5 days
newbie
Activity: 44
Merit: 0
November 25, 2011, 02:09:05 PM
#11
Probably the countdown until they have money available for withdrawal at Paxum again.

=)))))) TRUE!
Pages:
Jump to: