i live with my parents, i dont have any utility bill in my name, one utility bill in my fathers name serves?
One important question did You use more than one account in that system and other one how old are You ?
I did not use more than one account, what happened is that 1 year ago I created an account on the site, but I was still a minor (in Brazil the majority is from the age of 18) then put it aside for not have problems.
this year, when I became of age, I created an account on MtGox (I could not remember who had one made last year), I sent the documents to them, all right.
they checked my account and everything was fine.
I deposited some btc and started to make some trades.
a week later when I went to withdraw my btc, I saw that the system asked for account verification, so I went in to see the support for that problem.
the rest is in print before I posted ...
on the second question, I'm 18 years old today.