Mt.gox claims page is up | Bitcointalksearch.org

bitcoinminer

sr. member

Activity: 322

Merit: 252

Quote from: TonyHoyle on June 21, 2011, 12:41:02 PM

Hmm...

Fatal error: Uncaught exception 'Exception' with message 'Too many connections' in /www/p/pl/platform-stable.dns.st/includes/DB/MySQL.class.php:26 Stack trace: #0 /www/p/pl/platform-stable.dns.st/includes/DB/MySQL.class.php(73): DB\MySQL->__construct(Array) #1 /www/p/pl/platform-stable.dns.st/includes/DB.class.php(24): DB\MySQL::getInstance() #2 /www/p/pl/platform-stable.dns.st/includes/db_structure.php(3): DB::getInstance() #3 /www/p/pl/platform-stable.dns.st/includes/init.php(48): require_once('/www/p/pl/platf...') #4 /www/p/pl/platform-stable.dns.st/www/_handlepage.php(3): require_once('/www/p/pl/platf...') #5 {main} thrown in /www/p/pl/platform-stable.dns.st/includes/DB/MySQL.class.php on line 26

That's rather a lot of information about your internal file structure to be giving away. Recommend switching verbose error reporting off.

I really can't believe that someone as allegedly smart as the team behind Mt. Gox continues to ACTIVELY REFUSE to act with any intelligence. They either kept the same douchebag programmer that got them hacked in the first place, or hired a whole new douche nozzle to replace the douchebag.

AngelusWebDesign

sr. member

Activity: 392

Merit: 250

The big question: How long will it take them to process all these "claims" so they can BEGIN the 24-hour process of re-opening trading on their site?

Of course, all most of us want is access to our USD and BTC. A lot of people are "outta there".

Matthew

Schleicher

hero member

Activity: 675

Merit: 513

The claim page seems to be working now. I have been able to complete all 2 steps with no delays.

Mr2001

newbie

Activity: 42

Merit: 0

The site is back up, but the "password for this account is invalid, or this account is not currently under claim process" problem isn't fixed.

Longmarch

full member

Activity: 131

Merit: 100

Crap. I can't remember my password. Can't log in to the new site... Can't seem to find the appropriate email address for MtGox, either... anyone know the address?

chuckypalumbo

full member

Activity: 148

Merit: 100

I finally got through just now to the site and sent my information through and new ridiculous password. Hopefully they confirm it quickly and we can get this show on the road, I'm done with Mt. Gox, and the bitcoins I have in my account have taken a major devaluation over this entire matter, not happy especially when I bought at $18 and have instantly lost money by them now being down at the $13 mark.

enmaku

hero member

Activity: 742

Merit: 500

Not only is *.mtgox.com down for me but because their site is sort of half-assed accepting connections and squeaking just enough data through to keep the connection alive it's also brought down MY site which used the MtGox API for statistical analysis.

Of course Drupal doesn't make anything easy... I think I'm going to have to go in through the freaking database and try to edit my PHP blocks there Sad

They really shouldn't have tried to open this to everyone at once. Stupid choice... Really stupid choice...

Edit: Managed to find the problematic block in the database and edit my PHP there - neither easy nor fun. Site is now back up with TradeHill's data and will probably stay that way even if Mt. Gox comes back up some time this week. Sorry MT, I just had to edit PHP with no line breaks in a database because you can't shut down your site when it's obviously broken, you've lost another one.

arkados

newbie

Activity: 17

Merit: 0

Maybe they should just rent Microsoft's update servers for a few hours, they are quite good load-ready Cheesy

Stop smashing the F5 button, they may run nginx on a special "DDoS protection service provider", too much is just too much.

Keefe

hero member

Activity: 681

Merit: 500

You guys are lucky. I've been trying for 3 hours to just get the first page to load! My first attempt to load the page a few hours ago did work, but after trying to submit the first form, it went AWOL and never acknowledged the submission, and I got no email. Since then, the page has never loaded despite many attempts and much patience.

SgtSpike

legendary

Activity: 1400

Merit: 1005

I got the email, can't get the confirmation page to come up though. Too much server overload.

elggawf

sr. member

Activity: 308

Merit: 250

Quote from: klaus on June 21, 2011, 12:44:42 PM

dont worry. its just a line of ~60.000 User - and YOU are the most important of all.

Huzzah!

chuckypalumbo

full member

Activity: 148

Merit: 100

After this experience I'm completely done with Mt. Gox, what a damn joke! I still can't go in to confirm my information because it's overloaded. I just want my coins and I want off your exchange, this is insane.

lonestranger

member

Activity: 115

Merit: 10

I like long walks on the beach, shaving my head...

I filled out the form, hit 'Submit' and then got a server disconnect message after a long wait. Now I wonder if my info is lost in the ether or has made it into their system in which case subsequent attempts won't work or collide with what's already there. Internet blues.

NO_SLAVE

newbie

Activity: 56

Merit: 0

The servers are under so much traffic they are essentailly locked.
61,000 users desperate to claim their btc or cash.

I got through, but it took about 15 minutes and several attempts.

also...the only other proof i am willing to provide is the balance.
If this proof info gets hacked as well, I dont want the bastards having any knowledge of my other accounts.

clonedone

full member

Activity: 350

Merit: 100

Im having trouble making a request, it keeps telling me the new password is not secure enough, not matter how I try it, and now the page is not even loading. is this only going to be a certain time frame that we can recover our accounts, or will we have more time?

klaus

legendary

Activity: 1932

Merit: 1004

Quote from: bracek on June 21, 2011, 02:24:14 PM

mine was sent with no problems,
i went with "other" proof ,
wrote some text with account balances and actions info...

me the same.

@MagicalTux

-> do we get further email if claim was succesfull Huh

?

This means 'general if we get an email-confirmation' about the claim.

This means NOT how long it takes, its clear that its much work.

bracek

hero member

Activity: 530

Merit: 500

mine was sent with no problems,
i went with "other" proof ,
wrote some text with account balances and actions info...

itsybitsy

newbie

Activity: 38

Merit: 0

I keep getting the "The password for this account is invalid, or this account is not currently under claim process." message.
My password is unique to Mt.Gox and stored in KeepPassX.
My account did not have an email address set and my password was not salted I guess (no "$1$something$" in front of it) looking at the accounts.csv.
Does this mean my account was compromised, the password changed and I am unable to retrieve it now?

wumpus

hero member

Activity: 812

Merit: 1022

No Maps for These Territories

Quote from: MagicalTux on June 21, 2011, 12:42:28 PM

You need to provide more infos, especially if the account has non-zero balances.

As for the "password strength" we compute it based on length and randomness

I accidentally didn't provide more info, because the "submit" button was above "send more proof". Is there any address I can mail additional info to?

Justsomeforumuser

member

Activity: 84

Merit: 10

Quote

They can automate most of it. The more difficult cases will be done by hand.

The way I understand it I have to remain the only claimant for 24h and then it should ideally be automated, whereas once more people contest it, it has to be checked properly?

-

Would that not just mean that whoever already cracked some passwords just has to be really fast again now, as someone who misses the first 30ish hour window might just end up getting time-automated-squeezed out?

Topic: Mt.gox claims page is up (Read 7059 times)