The main impact we had here at MtGox before the price increased is an increase in number of accounts, which means more new accounts to verify everyday, and more support requests.
We are currently doubling the support staff at MtGox and should have new staff hired somewhere in April (hopefully), but I though it was worth sharing some numbers.
The satisfaction rate is usually with 90%~95%. See below graph.
I cannot give graphs for AML requests right now, but I can tell you that the rate of new requests increased in the same way, with around 1000 new requests on Friday. Three new staff will be starting Monday on the AML.