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Topic: MtGox supports Dwolla - page 4. (Read 10649 times)

newbie
Activity: 47
Merit: 0
June 08, 2011, 02:00:56 PM
#47
I have three transfers from Mt. Gox to Dwolla over the last few days (starting 06/05/2011) and none of them have shown up either.

Unless Mt.Gox improves quickly I expect I will switch to some other mechanism.  This is very disappointing because I've been happy with Mt. Gox up until recently!
member
Activity: 108
Merit: 10
June 08, 2011, 12:53:21 PM
#46
My first mtgox -> dwolla withdrawal worked within an hour or two yesterday morning. My second last night for significantly larger still hasn't arrived after >26hours


Should I be worried since I sent my first mtgox->dwolla last June 5th? I haven't seen a $ getting into Dwolla since today.

member
Activity: 98
Merit: 10
June 08, 2011, 12:25:04 AM
#45
I haven't heard anything either.  They are clearly more than 36 hours behind and of course subsequent transactions have processed.  Maybe I will just trade directly with bitcoin buyers if an explanation doesn't appear quickly on their site.  I can't say that my trust in them fulfilling a transaction is very high at the moment. 
full member
Activity: 138
Merit: 100
Use Linux!
June 07, 2011, 11:31:14 PM
#44
They sent me an email a few hours ago (finally) asking for my username. I sent a reply immediately and got an automated response saying they're 36 hours backlogged on emails. This really should have been fixed by now. My guess is that a bunch of transactions got wiped out due to a server glitch on the 5th, which is why so many people's transactions from that day are missing.

I'm a little upset because I had planned on making some capital investments by now that I haven't been able to make because of this error. Factor in that BTC/USD has gone through the roof in the past 24 hours and now I'm just downright angry. No cash, no bitcoin, no answers.

I think people should stop trading on Mt. Gox temporarily until they can get staffed and get all their server stuff fixed. Obviously they weren't ready for the sudden spike in interest after all the media attention bitcoin got in the past two weeks, but it's irresponsible and a little unethical to be handling major financial transactions when you don't have the infrastructure to support it. IMHO, of course.

Glad you heard something. I still have yet to hear anything from Mt. Gox. They have 600 dollars of mine!
newbie
Activity: 38
Merit: 0
June 07, 2011, 11:29:23 PM
#43
They sent me an email a few hours ago (finally) asking for my username. I sent a reply immediately and got an automated response saying they're 36 hours backlogged on emails. This really should have been fixed by now. My guess is that a bunch of transactions got wiped out due to a server glitch on the 5th, which is why so many people's transactions from that day are missing.

I'm a little upset because I had planned on making some capital investments by now that I haven't been able to make because of this error. Factor in that BTC/USD has gone through the roof in the past 24 hours and now I'm just downright angry. No cash, no bitcoin, no answers.

I think people should stop trading on Mt. Gox temporarily until they can get staffed and get all their server stuff fixed. Obviously they weren't ready for the sudden spike in interest after all the media attention bitcoin got in the past two weeks, but it's irresponsible and a little unethical to be handling major financial transactions when you don't have the infrastructure to support it. IMHO, of course.
member
Activity: 98
Merit: 10
June 07, 2011, 10:02:03 PM
#42
My first mtgox -> dwolla withdrawal worked within an hour or two yesterday morning. My second last night for significantly larger still hasn't arrived after >26hours

Their volume is higher lately, but not as high as it has been or above what they have handled before.  My transaction on the 5th disappeared and looking at the data available, they had a MASSIVE drop in volume compared to days before and after, ~43K for the two days before, on the 5th, the volume was ~22K and then on the 6th and 7th ~54K.  Something happened on the 5th, precisely the day that my funds have gone missing!

I eyeballed the data from Bitcoin Charts for what it is worth.  June 5th, the day of my transaction, the volume bar for Mt. Gox is red with all others green.  Clearly something went wrong that day and they have gone dark as far as communication goes.

EDIT:  I shouldn't say clearly something went wrong .. volume could have been low, but the surrounding days over a five day period suggest that something may very well have gone wrong [technically I would assume].
full member
Activity: 138
Merit: 100
Use Linux!
June 07, 2011, 09:55:20 PM
#41
Has any received a mtgox -> Dwolla withdrawal in the past two days?  If not, Mark, can you post a message on the site saying withdrawals can take this long?

I did yesterday morning, but my previous transaction [significantly larger] has gone into the ether.  They do not respond to my emails either.  They will eventually respond to me as I start working with various institutions as necessary [giving them 7 days from the transaction timestamp .. five business days to fix this since they do not communicate].  There are many methods of getting their attention and eventually restitution.

Is this perhaps the sign of a larger problem? I have read elsewhere that Gox is understaffed. What other exchange faster?
hero member
Activity: 490
Merit: 500
June 07, 2011, 09:51:52 PM
#40
My assumption is that the Dwolla in exchanges are not sufficient to match the out exchanges.  MTGox isn't going to bring money in. What they should do is only allow out exchanges to the extent there is available dwolla (or act as some sort of intermediary).
newbie
Activity: 7
Merit: 0
June 07, 2011, 09:43:50 PM
#39
My first mtgox -> dwolla withdrawal worked within an hour or two yesterday morning. My second last night for significantly larger still hasn't arrived after >26hours
member
Activity: 98
Merit: 10
June 07, 2011, 09:19:37 PM
#38
Has any received a mtgox -> Dwolla withdrawal in the past two days?  If not, Mark, can you post a message on the site saying withdrawals can take this long?

I did yesterday morning, but my previous transaction [significantly larger] has gone into the ether.  They do not respond to my emails either.  They will eventually respond to me as I start working with various institutions as necessary [giving them 7 days from the transaction timestamp .. five business days to fix this since they do not communicate].  There are many methods of getting their attention and eventually restitution.
member
Activity: 98
Merit: 10
June 07, 2011, 09:15:42 PM
#37
Got an email from mgtox asking for the reference number and stating they would look into this.
I sent them the reference number from my account history.


I am at the same point currently. I received a similar email on the same day as your post.

I also am at this point, but no email responses from them what-so-ever.  I did send all the vital information they need to track the issue.  My missing funds are from a transaction this last Sunday (server time ... UTC?). 

06/05/11 16:07

Transactions before and since have processed properly and landed in the same account, so I am frustrated that the middle one would disappear [also my largest transaction with them].
newbie
Activity: 6
Merit: 0
June 07, 2011, 06:51:44 PM
#36
Are there any plans for MtGox to start using Dwolla's Grid API for automatic transactions?
full member
Activity: 138
Merit: 100
Use Linux!
June 07, 2011, 06:27:06 PM
#35
I am going on almost two business days, no message, no response.   Angry At least a general update would be appreciated.

Same here. Hopefully it will process soon. I sure hope i did the withdrawl right. This is my first time!
newbie
Activity: 38
Merit: 0
June 07, 2011, 01:44:17 PM
#34
Mine from Sunday still hasn't posted yet, either. I haven't gotten an email back from them, so I'm not sure what to do.
newbie
Activity: 34
Merit: 0
June 07, 2011, 11:44:10 AM
#33
I still haven't gotten an update on mine. Last email was from June 3 asking for my reference number as I mentioned before. It seems like people who emailed after me have gotten their withdrawals. What could possibly be the holdup? I almost feel like I should email again. I'm really getting tired of waiting for a withdrawal from almost 2 weeks ago, but I understand that this Dwolla feature is new to their site.
vip
Activity: 608
Merit: 501
-
June 07, 2011, 09:50:09 AM
#32
Has any received a mtgox -> Dwolla withdrawal in the past two days?  If not, Mark, can you post a message on the site saying withdrawals can take this long?

Withdrawals are usually processed within a few hours. However we have sometimes connectivity issues with dwolla, that's why we keep all the infos behind a tracking code.
hero member
Activity: 490
Merit: 500
June 07, 2011, 09:48:43 AM
#31
All is good - got my withdrawal  Grin
hero member
Activity: 490
Merit: 500
June 07, 2011, 09:19:58 AM
#30
Has any received a mtgox -> Dwolla withdrawal in the past two days?  If not, Mark, can you post a message on the site saying withdrawals can take this long?
hero member
Activity: 490
Merit: 500
June 07, 2011, 07:12:45 AM
#29
I am going on almost two business days, no message, no response.   Angry At least a general update would be appreciated.
member
Activity: 99
Merit: 10
June 07, 2011, 12:50:47 AM
#28
I am in California and I think MtGox is in Japan.  So it may take at least one business day to hear from them.

If you are missing a transaction for more than one business day I would send an email to [email protected] with your reference number (from account history) and post on here.
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