MtGox . . . Warning about MtGox . . . TAKE THE NEW POLL!!

biafore

newbie

Activity: 42

Merit: 0

Quote from: hirethestache on January 22, 2014, 10:08:42 PM

I only wish I were more aware of the MtGox verification woes prior to transferring a small amount from my coinbase account. It's been about three weeks since I sent photo proof of two bills and my drivers license & no sign of verification. Apparently I cannot even send my coin BACK to coinbase, so that money is sitting in limbo.

Ugh. Good thing it was only a .4 tester transaction.

Apparently your lying because it works for 6 out of 10 people. Gox works great rite

joesmoe2012

hero member

Activity: 882

Merit: 501

Ching-Chang;Ding-Dong

Quote from: thelema93 on January 31, 2014, 06:08:56 PM

Personally I have got verified very quickly within about 2 weeks and had fairly good support.
Support usually responds within about 4 days.
I felt I had to post this because from reading most of the posts here, people seem to be ranting about how bad gox is when it's mainly their own fault.
I mean, if they require you to be verified then just do it. What's the point complaining about it. They are providing a great service if you do what they ask of you. Comments like this are pointless:
"I was never able to withdraw bitcoins from MtGox without being verified, but I'm not a long time user there (about 1 year now)."
Well then get verified derrr... What are you afraid of? You think Gox is going to report your id to the cops or something? i don't really understand the fear of having Gox verify your id? Isn't that partly to protect YOU?

And you created an account just to post that?

thelema93

sr. member

Activity: 339

Merit: 250

Personally I have got verified very quickly within about 2 weeks and had fairly good support.
Support usually responds within about 4 days.
I felt I had to post this because from reading most of the posts here, people seem to be ranting about how bad gox is when it's mainly their own fault.
I mean, if they require you to be verified then just do it. What's the point complaining about it. They are providing a great service if you do what they ask of you. Comments like this are pointless:
"I was never able to withdraw bitcoins from MtGox without being verified, but I'm not a long time user there (about 1 year now)."
Well then get verified derrr... What are you afraid of? You think Gox is going to report your id to the cops or something? i don't really understand the fear of having Gox verify your id? Isn't that partly to protect YOU?

hirethestache

newbie

Activity: 3

Merit: 0

I only wish I were more aware of the MtGox verification woes prior to transferring a small amount from my coinbase account. It's been about three weeks since I sent photo proof of two bills and my drivers license & no sign of verification. Apparently I cannot even send my coin BACK to coinbase, so that money is sitting in limbo.

Ugh. Good thing it was only a .4 tester transaction.

||bit

hero member

Activity: 924

Merit: 506

Quote from: 3nrg on January 22, 2014, 09:03:01 AM

Verified Gox account here. Currently waiting over 36 hours with no blockchain confirmation on my bitcoin withdraw.

It'll probably come. It appears to be a pretty common issue.

3nrg

newbie

Activity: 18

Merit: 0

Verified Gox account here. Currently waiting over 36 hours with no blockchain confirmation on my bitcoin withdraw.

usabitcoinbuyer

newbie

Activity: 57

Merit: 0

I should have heeded the warnings. I opened my Gox account in April 2013. I've able to both deposit and withdraw BTC without verification... until today. Today, I got the dreaded "your account is pending review" message when I tried to withdraw a small amount of BTC.

Quote from: mozi on January 04, 2014, 11:42:32 AM

...
Meanwhile as I could deposit bitcoins at gox I legitimately thought I could withdraw them back later but that was not the case.
...

Sooooo.... the message "All withdrawals and deposits require account verification." appears on the BTC deposit page where I'm provided a BTC deposit address. Hmm, well, one might therefore assume that the verification applies to fiat transactions only... and one might be wrong.

I'm done with Gox. They're doing bitcoins a disservice. The problem is that while I'm very reluctant to go through the verification process to reclaim my coins, I'm also quite reluctant to "donate" my coins to them in this manner. Grrr.

I'd recommend everyone with BTC at Gox (especially if you're unverified and wish to remain so) to do a test withdrawal to see if your account is also "under review" now. I'd further recommend that if you're successful, you continue to do test withdrawals until you've cleaned out your account.

Oh, and please share your experience with this forum...

piramida

legendary

Activity: 1176

Merit: 1010

Borsche

Quote from: mp420 on December 12, 2013, 01:25:04 AM

Quote from: bitcon on December 11, 2013, 06:08:18 PM

i wonder if its possible to sell/transfer an old gox account to someone else. say i've already been verified but no longer use the account. could i sell it to someone and they just add their bank info?

No, they check the name and address when verifying bank details.

well, you could in theory, but the account holder would only be able to withdraw BTC

smoothie

legendary

Activity: 2492

Merit: 1473

LEALANA Bitcoin Grim Reaper

Quote from: mozi on January 04, 2014, 11:42:32 AM

My bitcoins are trapped in gox too.

I submitted for account approval on 13 of november 2013. Denied the 27 of november 2013 although I used the same docs i used at Bitstamp.
Meanwhile as I could deposit bitcoins at gox I legitimately thought I could withdraw them back later but that was not the case.

I submitted for account approval again on 12 of december 2013 with fresh documents I asked to my phone provider. Still no response as of today 4 of january 2014.

I'm jobless and hopefully have some money aside, but if i'm not approved by the end of the month I'll be in trouble.

Do Gox understand that when they say validation process request will be reviewed within the next 10 business day, I'm waiting for at least a response within the next 10 business days so i can stick to my plans ?

This is totally disrespectful and I feel the same as if they had run away with my money.

P.S. Within the last days their validation time changed to 20 business days on their homepage...
managing work overload by extending the delays... bloody crap

Yup I experienced this also.

Why they do this is to in my view trap your bitcoins at their exchange. For what reason I do not know. It is essentially BS.

Before you are allow to deposit any BTC they should walk you through the verification process first and get that all squared away.

franciz

newbie

Activity: 7

Merit: 0

Quote from: mozi on January 04, 2014, 11:42:32 AM

My bitcoins are trapped in gox too.

Same here, I applied for validation on 3 of december 2013 and still haven't received any mail or notification.
I also opened a ticket a week ago and still nothing...
Really bad service.

mozi

newbie

Activity: 10

Merit: 0

My bitcoins are trapped in gox too.

I submitted for account approval on 13 of november 2013. Denied the 27 of november 2013 although I used the same docs i used at Bitstamp.
Meanwhile as I could deposit bitcoins at gox I legitimately thought I could withdraw them back later but that was not the case.

I submitted for account approval again on 12 of december 2013 with fresh documents I asked to my phone provider. Still no response as of today 4 of january 2014.

I'm jobless and hopefully have some money aside, but if i'm not approved by the end of the month I'll be in trouble.

Do Gox understand that when they say validation process request will be reviewed within the next 10 business day, I'm waiting for at least a response within the next 10 business days so i can stick to my plans ?

This is totally disrespectful and I feel the same as if they had run away with my money.

P.S. Within the last days their validation time changed to 20 business days on their homepage...
managing work overload by extending the delays... bloody crap

mp420

hero member

Activity: 501

Merit: 500

Quote from: bitcon on December 11, 2013, 06:08:18 PM

i wonder if its possible to sell/transfer an old gox account to someone else. say i've already been verified but no longer use the account. could i sell it to someone and they just add their bank info?

No, they check the name and address when verifying bank details.

bitcon

legendary

Activity: 2212

Merit: 1008

i wonder if its possible to sell/transfer an old gox account to someone else. say i've already been verified but no longer use the account. could i sell it to someone and they just add their bank info?

piramida

legendary

Activity: 1176

Merit: 1010

Borsche

Quote from: Pangia on November 13, 2013, 11:15:19 PM

MTGOX is insolvent!!!

They have no funds (USD) to send out to customers and good luck trying to withdraw your BTC's.

Bullshit, withdrawing BTC just fine since 2011. Never had any problem. Very good luck or you are talking about non-verified customers?

lalakies23

sr. member

Activity: 266

Merit: 250

The facts you are presenting maybe accurate.

Although as a customer who his funds are seized with no particular reason this is unacceptable.
Also the most annoying part is that i do not get a reply for the progress when it's been 20 days
this far.

I do not care about the internals of a Fortune 500 company, i want my job done.

Delerium

newbie

Activity: 18

Merit: 0

Their support team is inundated with support tickets right now (as is their AML Team). They've recruited many more staff to try to help reduce the load (but staff training isnt instant!). Multiple ticket submissions won't help and just slows down the process.

If you have a super urgent ticket, you could try their support channel #mtgox on freenode. There is usually a support member in there during JPY and EU hours.

Del

(Also all NEW accounts require verifications to Deposit and withdraw. Existing non-verified accounts can do both as long as they've not been flagged by their AML security checks)

lalakies23

sr. member

Activity: 266

Merit: 250

Unfortunately i cannot withdrawn not even 0.01.

They don't even respond to emails....

naur

newbie

Activity: 35

Merit: 0

Quote from: lalakies23 on December 10, 2013, 05:25:34 PM

Hi i have similar problem.

My verification process takes ages!! I have send them all the papers and they refuse to verify. My BTC is stucked!!!

Maybe u can try to withdraw a small amout of BTC from Mtgox everyday.

Many people want to convert USD to BTC and withdraw BTC out of Mtgox. So Mtgox has very high pressure. U need tactics of withdraw and good luck. Maybe no time to be waiting and wasted.

Good luck.

lalakies23

sr. member

Activity: 266

Merit: 250

Hi i have similar problem.

My verification process takes ages!! I have send them all the papers and they refuse to verify. My BTC is stucked!!!

moni3z

hero member

Activity: 899

Merit: 1002

I wouldn't touch any exchange unless I had incorporation documentation and a business account otherwise you just get hassles and delays. Trade on IRC or here/localbitcoins

Topic: MtGox . . . Warning about MtGox . . . TAKE THE NEW POLL!! (Read 8742 times)