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Topic: My account hacked coins stolen ; any advise - page 3. (Read 539 times)

mk4
legendary
Activity: 2870
Merit: 3873
Paldo.io 🤖
September 14, 2018, 08:55:13 AM
#29
First of all, try to find out how they got access to your wallet. 

Check your system for any malware, trojans in specific that might have access to your clipboard or have a keylogger installed.
Also check your browser history to see if you've ever logged in through a phishing website.

What wallet are you using with Etherscan?  Ethereum Wallet, Parity Wallet, MyCrypto, MyEtherWallet or Metamask?
One of my friends told me that if telegram chat is left open ; hackers can attack using telegram.  Is it true?

Nope. Nothing is going to happen to you unless you do something like sending someone your private key, or download something fishy through telegram. I'm leaning more to the first possible scenario though, did you give anyone else your wallets private key? Probably through an airdrop?
full member
Activity: 658
Merit: 100
September 14, 2018, 08:52:43 AM
#28
I am sorry for what you experienced. I also experienced something like what you experienced right now. My lost DEB (Debitum Network) token has been stolen by others, and I can only see proof of the transaction on myetherscan, and the rest I can only surrender to the situation that I experienced
legendary
Activity: 3052
Merit: 1273
September 14, 2018, 08:42:43 AM
#27
You need to learn what mistakes you made and invest in a hardware wallet for sure if you decide to dabble in crypto again. Trezor works well with myetherwallet.
Of course I will use hardware wallet now as suggested.

After watching the history of this thread, I've concluded a few things for you:

1. Etherscan is just an explorer, so it has nothing to do with the hack. You (and anyone) can only use it to watch your address for your complete stats as to how many ETH and other tokens are available in it (just as Read-Only mode in PC).

2. Myetherwallet is a wallet providing service, but they clearly ask you that you should bookmark https://www.myetherwallet.com/, as well, go through the slides and understand how you can stop yourself from being scammed (or your coins stolen).

3. Ask your friend why he thinks that keeping a telegram chat open may get your mobile/PC hacked? I've never encountered such a scenario. The only thing that matters is, if you've put your private key in a chat (sometimes some bots ask it for some giveaway purposes, but stay away from them as they will just swipe your money off a second later you give it to them).

4. Even if you don't have a hardware wallet (best if you could buy one) and if you can't afford to get one, here's a tip for you:

- Save your private key at a safe place and never, ever share it with anybody. Your private key is the only thing that you need to keep safe from anyone in this space, and if you can't do this, I guess you may never be able to safeguard your coins.

- If you're worried about your private key, I'd suggest you go for a Keystore file. You can find more info below:

Quote
Keystore File (UTC / JSON)
This is encrypted by the password you chose.
This is the recommended version to save.
This Keystore file matches the format used by Mist so you can easily import it in the future.
Make sure to have multiple backups.

Source: https://myetherwallet.github.io/knowledge-base/private-keys-passwords/difference-beween-private-key-and-keystore-file.html
member
Activity: 490
Merit: 10
SEND AND RECEIVE MONEY INSTANTLY
September 14, 2018, 08:40:37 AM
#26
I'm very sorry for you. This is a very difficult situation. I hope there is a solution but unfortunately it is very difficult to follow it and get it back.
newbie
Activity: 314
Merit: 0
September 14, 2018, 08:35:29 AM
#25
I can't give you any advice, if your assets in your wallet have been moved by someone who hacked your wallet. because all that is in vain, because your coins and tokens will not be able to come back again, all I can suggest to you now is, you have to be more careful in maintaining your wallet, keep the private key in a safe place, not to people others know.
newbie
Activity: 63
Merit: 0
September 14, 2018, 08:29:26 AM
#24
Can you give us more information? What account was hacked? What did you do? I'm pretty sure Etherscan(if you're referring to https://etherscan.io/) was never a wallet service, only a blockchain explorer to trace wallets and transactions.

Yes you are right; it was https://etherscan.io/.  
did you already email support team about this?

No support can help you now. Your coins are gone, its bad and I feel sorry for you. You can take a lesson from this. Never ever install any malicious software, never login in any unknown website with your credentials. Bookmark your wallet addresses and try not to login directly with private key so that it doesn't happen in future.
member
Activity: 672
Merit: 12
September 14, 2018, 08:28:29 AM
#23
Try to calm down first, Because you can not get any help you can get if that is what happens all we can do is to comfort you with your lost and learn from this mistake, You should learn to put some necessary security measures and don't be satisfy in the given security of an online wallet, Well if you had resources and money for a cold storage wallet better get one if you don't want this things to happen again, Or if not Try to get further information in the forum to further protection for your wallet, And as well sorry for the lost.

Thanks; cold store hardware wallet will be really helpful.
member
Activity: 672
Merit: 12
September 14, 2018, 08:23:32 AM
#22
You need to learn what mistakes you made and invest in a hardware wallet for sure if you decide to dabble in crypto again. Trezor works well with myetherwallet.
Of course I will use hardware wallet now as suggested.
drm
legendary
Activity: 1176
Merit: 1005
September 14, 2018, 08:16:54 AM
#21
Can you give us more information? What account was hacked? What did you do? I'm pretty sure Etherscan(if you're referring to https://etherscan.io/) was never a wallet service, only a blockchain explorer to trace wallets and transactions.

Yes you are right; it was https://etherscan.io/.  
did you already email support team about this?

etherscan is just an explorer..
sr. member
Activity: 490
Merit: 262
The World’s First Blockchain Core
September 14, 2018, 08:16:21 AM
#20
I feel sorry for you because there are no ways to recover your coins and it's possible you have filled up your private key on the fake website of myetherwallet then The hackers stole your coins through the private key.
newbie
Activity: 1
Merit: 0
September 14, 2018, 08:14:02 AM
#19
Can you give us more information? What account was hacked? What did you do? I'm pretty sure Etherscan(if you're referring to https://etherscan.io/) was never a wallet service, only a blockchain explorer to trace wallets and transactions.

Yes you are right; it was https://etherscan.io/.  
did you already email support team about this?
drm
legendary
Activity: 1176
Merit: 1005
September 14, 2018, 08:11:56 AM
#18
Deal with your loss and find out how your account got compromised, most likely you have visited a phishing site.
newbie
Activity: 43
Merit: 0
September 14, 2018, 08:07:02 AM
#17
You may report it in this forum.This is a learning lesson for everyone.You have to be careful in investing your bitcoin.You need to have a secured private key.Do not clink any suspicious link.
member
Activity: 238
Merit: 10
September 14, 2018, 07:58:09 AM
#16
my etherscan (MyEtherwallet) was hacked coins stolen; little confused and sad;

Sorry for your loss. I advise you to investigate what went wrong with your wallet and how the hackers access your private key. In this way, someone from here may help you not to repeat the hacking incident. Don't give up , learn the lesson and next time make it sure that you will do the right way.
sr. member
Activity: 784
Merit: 252
September 14, 2018, 07:56:08 AM
#15
Are you clicking on a link to another page, or is your account being hacked by someone who knows your private keys? don't be sad you must rise again
jr. member
Activity: 332
Merit: 1
September 14, 2018, 07:47:07 AM
#14
my etherscan (MyEtherwallet) was hacked coins stolen; little confused and sad;

Advice: go on with Your life, sorry about Your loss.
legendary
Activity: 3038
Merit: 1169
September 14, 2018, 07:40:37 AM
#13
Try to calm down first, Because you can not get any help you can get if that is what happens all we can do is to comfort you with your lost and learn from this mistake, You should learn to put some necessary security measures and don't be satisfy in the given security of an online wallet, Well if you had resources and money for a cold storage wallet better get one if you don't want this things to happen again, Or if not Try to get further information in the forum to further protection for your wallet, And as well sorry for the lost.
jr. member
Activity: 1008
Merit: 1
September 14, 2018, 07:35:56 AM
#12
I very much sympathize with you. It is very difficult, when you invest so much or earn money and then lose everything one day. It is already impossible to do anything. Do not worry, and continue to do crypto, maybe you'll get rich someday).
newbie
Activity: 18
Merit: 0
September 14, 2018, 07:25:30 AM
#11
Difenitely you are no way out. This is why its so important to secure your account before doing something you didnt know. I think you got hacked by participating in Airdrop and you logged in on a fake MeW site and your PK got leaked.
legendary
Activity: 1792
Merit: 1283
September 14, 2018, 07:22:49 AM
#10
First of all, try to find out how they got access to your wallet. 

Check your system for any malware, trojans in specific that might have access to your clipboard or have a keylogger installed.
Also check your browser history to see if you've ever logged in through a phishing website.

What wallet are you using with Etherscan?  Ethereum Wallet, Parity Wallet, MyCrypto, MyEtherWallet or Metamask?
One of my friends told me that if telegram chat is left open ; hackers can attack using telegram.  Is it true?

No, that doesn't seem like something that would be possible.
Really most hacking is due to user error, logging in through a fake website or downloading software that contains malware.

Another scenario could be installing a malicious browser plugin.
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