As some of you know, I won a hardware wallet in a recent competition here in Bitcoin Talk. That was 4 months ago. The wallet was dispatched promptly following the announcement of the results, but I have only just received it. The wallet was contained in a (probably) sealed box supplied by the manufacturer, and double bagged for dispatch. I received the package in a Royal Mail bag which declared that the packaging had been damaged before entering the UK.Both of the bags had been ripped open and not resealed, and the security tab on the box was missing.
My suspicion is that the package was picked up in a scan, and sent for analysis to check for possible money laundering. Sending a loaded wallet is obviously a way to transfer funds with them being recorded on the blockchain. I haven't used any hardware wallets, so I'm wondering how easy it is for government agencies to check for stored Bitcoin in the wallet.
Wow, that's some intense stuff! I don't know if it's okay for them to do such checks, to be honest...
I also had a bad situation with a hardware wallet and customs, but a different one.
When I won the newest Ledger wallet from Bitcasino.io, it was also stopped at the customs. My package wasn't damaged, but it was stopped at the customs on the grounds of needing to pay taxes. I would not have needed to pay them if Ledger did not pack Ledger Nano S along with Ledger Nano X 'as a token of appreciation', and the sum reached this ridiculously low limit of tax-free price. I was living abroad back then, so I arranged for my sister to take it for me. Anyway, the customs officers claimed that the price stated by Ledger officially in the bill is too low to be true, and that such wallets cost more and thus she has to pay even more taxes (and even without this 'extra taxes' thing it was $20 for what cost $130). Which is ridiculous, and they clearly just wanted a bribe (unfortunately, corruption is a big thing in my country). Instead, we decided not to collect it from the customs due to unfairness of the situation. It then arrived back to Europe to Ledger, and I arranged for my friend in the EU to take it, and then she got it to me through personal travel to my home country (this way the limit on the price is 10 times higher, so it wasn't stopped at the customs at all). Customs suck, apparently especially so when it's crypto wallets, 'cause after a while I had other things arriving from abroad without any problems.