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Topic: Mychoice Cancelled My Card - Fixed After Contacting mychoicecorporate (Read 1548 times)

newbie
Activity: 18
Merit: 0
Have same problem

First one i have very bad experience with transfer from unichange to mychoice CC but this was resolved on unichange sides

Second bad experiance - very very long with dozens mails to mychoice and unichange supports transfer from paypal to mychoice

And now after few attemps to withdraw money from ATM i have BLOCKED CC status, after few bad attemps to wothdraw from ATM i have few times called to mychoice to listen PIN - everything fine but when i have request PIN - only silence

So i do not know what to do now - have writed again but i dont ever recieve any answers from mychoice

Now everything ok
newbie
Activity: 18
Merit: 0
Have same problem

First one i have very bad experience with transfer from unichange to mychoice CC but this was resolved on unichange sides

Second bad experiance - very very long with dozens mails to mychoice and unichange supports transfer from paypal to mychoice

And now after few attemps to withdraw money from ATM i have BLOCKED CC status, after few bad attemps to wothdraw from ATM i have few times called to mychoice to listen PIN - everything fine but when i have request PIN - only silence

So i do not know what to do now - have writed again but i dont ever recieve any answers from mychoice
sr. member
Activity: 388
Merit: 250
We are glad you were able to contact Mychoice about your card. This was an issue with Mychoice card issuer and not E-Coin. Regardless we are glad the issue has been resolved.
newbie
Activity: 33
Merit: 0
the problem fixed After Contacting Mychoice support  .. thanks wirex for the good feed back.
legendary
Activity: 2282
Merit: 1041

Hey this might be an off topic for you but sure this is related https://bitcointalksearch.org/topic/m.14905731

This thread discussed about a debit card which can't be tracked unlike the e-coin which still is connected to VISA and etc. You'll definitely wanna try this if you intend to use card for every transaction.
newbie
Activity: 33
Merit: 0
After contacting mychoicecorporate support .. i think the problem is fixed.

i got this email from mychoicecorporate this morning.

Quote
Hi,

Thanks for the confirmation,

Please be informed that we have moved your card status to active.

Kindly get back to us if any difficulties.

Sincerely,
Cardholder Support

still check the withdraw from atm.
newbie
Activity: 33
Merit: 0
I got an email from e-coin support this morning. just still waiting.

Quote
   

Mikhail R. (Wirex Limited)

May 19, 06:38

Hello.
Just a brief note.
Your card was blocked by the bank and we will ask them to unblock it or tell the reason of blocking.
Keep posting you after we will receive their answer.

Kind regards,
E-Coin Team
newbie
Activity: 33
Merit: 0
i still receive good feedback from Wirex.

the problem still exist .. hope they will fix it soon.
legendary
Activity: 1652
Merit: 1007
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Where are you exactly from? What country?
hero member
Activity: 520
Merit: 500
No worries guys, I got the same trouble yesterday I was not able to upload funds to my card or withdraw my bitcoins from the e-coin website and app on phone.

Now a few moments ago it all worked again, and the support told me there was a problem on the bank side not from e-coin.

Cheers
newbie
Activity: 33
Merit: 0
Quote
Mikhail R. (Wirex Limited)

May 17, 07:14

Hello.
Thank you for the information.
We will ask our bank to check your card.
Keep posting you after we will receive their answer.

Kind regards,
E-Coin Team

i think will take much time :p
sr. member
Activity: 406
Merit: 250
Also 3-day withdrawal period just like the btc withdrawal? When did you load the card? I'm afraid that my suspicions are becoming reality.

Yeah I and many people with me are having problems and they think an apology does the trick. People have deposit money and want to use that money. But all of a sudden they just close it??
newbie
Activity: 33
Merit: 0
Also 3-day withdrawal period just like the btc withdrawal? When did you load the card? I'm afraid that my suspicions are becoming reality.

there is no work days in BTC to my card .. i can load the card anytime without any problem .. but the big problem is why my card can load if it's cancelled hhhhhh im really close to lose my mind .. i got no error or notification about the card is cancelled and i work all last 15 days load my card .. now im close to lose all my money Sad
sr. member
Activity: 533
Merit: 250
Also 3-day withdrawal period just like the btc withdrawal? When did you load the card? I'm afraid that my suspicions are becoming reality.
newbie
Activity: 33
Merit: 0
The card work Perfect for all the 6 mounth .. but i don't know what happen now Huh
full member
Activity: 224
Merit: 100
i tried to withdraw my money this night but the card Still Cancelled ..   

If I were you I would wait it out and then make sure to find a reliable party. It can't be a coincidence that so many people are having problems these days.
My guess is that something is terrible wrong there.
newbie
Activity: 33
Merit: 0
i tried to withdraw my money this night but not work ..   also i tried check my card by phone but still cancelled..

this the call recorde that i made: https://drive.google.com/file/d/0B-rceVIHEaxtcENxWmdnc1lXNk0/view?usp=sharing
newbie
Activity: 33
Merit: 0
Your card is active and has a balance of $310,69 as your image shows. Our debit cards issued by our banking partner are sometimes rejected by ATM's. If we had your country and the ATM's you tried to withdraw cash from that would be beneficial. Our support will respond to you through email, but there should be no issues with your card. You should try it in a store to verify it works.

e-coin support contact me now, i will look with them to fix it.

thanks  Grin
Ok good to see that wirex is coming to this thread and replying but you should also lock this thread till this get solved and post update what will happen later on your issue.

Sure .. i will put the updates one by one  Grin
legendary
Activity: 1120
Merit: 1008
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Your card is active and has a balance of $310,69 as your image shows. Our debit cards issued by our banking partner are sometimes rejected by ATM's. If we had your country and the ATM's you tried to withdraw cash from that would be beneficial. Our support will respond to you through email, but there should be no issues with your card. You should try it in a store to verify it works.

e-coin support contact me now, i will look with them to fix it.

thanks  Grin
Ok good to see that wirex is coming to this thread and replying but you should also lock this thread till this get solved and post update what will happen later on your issue.
newbie
Activity: 33
Merit: 0
Your card is active and has a balance of $310,69 as your image shows. Our debit cards issued by our banking partner are sometimes rejected by ATM's. If we had your country and the ATM's you tried to withdraw cash from that would be beneficial. Our support will respond to you through email, but there should be no issues with your card. You should try it in a store to verify it works.

e-coin support contact me now, i will look with them to fix it.

thanks  Grin
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