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Topic: Need Help. bitcoin confirmed but recipient not received - page 2. (Read 263 times)

newbie
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Merit: 0
This has been going on for a week now. I have sent some bitcoin to a cloud mining company about a week ago. I have checked on blockchain explorer and it is confirmed. I have also checked the address a billion times and it is correct. I spoke with my wallet company to understand and make sure everything on their end is good. The company is saying the did see the transaction leave the blockchain but it didn't make it to their wallet and the transaction will be reversed back to my wallet. Does this sound right? If so how long does this usually take? They say they can't do anything as it up to the blockchain. Like said its been a week. I know things happen. Is my bitcoin gone? Thanks for the help.
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