He's having a moan at the community again. Fair enough. But in the past the core team have rarely acknowledged any community effort and weren't remotely interested in interacting with them or listening to suggestions. That hasn't fostered an atmosphere that encourages people to pitch in.
That's changing now but a lot of potential has been squandered and I'm sure people have walked to other more inclusive projects.
I've noticed that too. It did seem more difficult to really connect with the devs as far as making our own contributions, though they've always been very responsive to technical support types of issues. I honestly think it's simply that temperament wise, the NEM developers aren't really people or relationship oriented. They're very focused on coding and the technology and being personable and engaging is a whole other skill set.
I've watched a few of the Inside NEM episodes, and I think Alexandra Tinsman comes across as very friendly and personable. It may be that her job responsibilities could and maybe should also include community engagement, organizing community efforts, etc. Or, if she already has her hands full with the marketing efforts, then maybe someone with a similar demeanor should be hired for things like community and investor relations.
This is a situation where honestly, no one is doing anything wrong, but there is a critical need not being met. Hiring the right person to meet that need would make all the difference.