Just so everyone knows this is the PM I sent to "Keyur @ Campbx":
Again just so you folks know I'm not wanting to pursue ANY legal action but, I have business to run and I'm NOT in this to have people RUN with my Identification details OR MY MONEY.
DM,
Looks like you are posting on multiple threads at a rapid pace - I have already replied to another thread. Let's continue the discussion there.
- Keyur
Which thread? You've got so many complaints starting to pile up that I have gone into so many I don't remember. That's why when I post I'm pulling them here so we can organize and resolve whatever is going on. So to just say "another thread" is not helpful because you are building a lot of negative threads against you for your actions (or lack thereof).
Yes I started posting on those threads to bring everyone together
against you (or whoever at Campbx) because you
are not treating us like customers as you should be. You
are not conducting yourself as a business that you purport to be, you
are not conducting business in a "reliable and timely fashion" as your twitter and facebook accounts stipulate. So yes I have
reason,
justification,
proof,
verification and
evidence as to why I should yell as loud as I possibly can in defense of my funds, my identification and others who've also got the same
CURRENT issues with you.
It would never reach this level if you conducted yourself as you state on all your identifying marketing materials. Or even if you had the courtesy to simply respond, which you also haven't done on my support tickets except the one I noted in this thread.
So this is what happens when you ignore a businessman for over a week (for no reason) and then send a support response so vague that it sounds like I'm listening to a politician speak. I think as most people would agree that "discussion" has gone on long enough. If you want to discuss then do it here in the open as I have. If you are truly a business person then you must have the realization that excuses at this point are not replacements for doing the right thing.
No more discussion, whatever you're doing (or lack thereof)
needs to be corrected immediately. I'm running a business not a hobby and since your website, your profile and everything surrounding Campbx is also listed as a "business" I have (as the others who are MUCH MORE angrier than I am) have rightfully come to expect. If you need help, hire competent help (I offered and you ignored), if you're having issues inform everyone instead of hiding in the dark, if you're a legit business CONDUCT YOURSELF AS SUCH. No one on this forum, or in emails or in PMs or in any communications to you should have to go through the level of documentation I have to simply get you to conduct yourself as you present yourself, that is ridiculous.
For everyone's info this is the thread "Keyur" didn't reference in his message ->
https://bitcointalksearch.org/topic/m.2993053Of which I will respond to here to keep things neat and tidy for the large audience that is amassing now because of my clear, concise documentation:
From "Keyur @ CampBX" posted on ->
https://bitcointalksearch.org/topic/m.2993053DM,
1) Compliance is working on performing KYC verifications for applications. They have a backlog because a lot of apps have come in this month. Should be cleared next week. We are also working on Compliance upgrades that will resolve backlogs for good by end of September.
2) Can you PM me ticket number regarding your MOs for $1,500? Keep in mind you can cancel unprocessed MOs and get the full amount back at any time.
- Keyur
My answers:
1) Have you even read your own webpage at
https://campbx.com/kyc.php? If not why? If so why would you still give me an answer like that when I have a business to run? Also if you ignore my offers of assistance and most likely others why would you give an answer like that? Are you going to pay for everyday I lose money that has gone past Aug 21st, 2013; which by your own policies states I should be verified? Are you even aware that no business that depends on you to be: A)
compliant as you CLAIM, B)
"reliable and timely" cannot operate within those parameters?
2) Why would I have to PM you the ticket number when I already explained (numerous times) here, AND in the initial support tickets that I responded to (which you still haven't) as to exactly what's going (hell even the readers know)? With even the slightest research you would see my name here is the EXACT same name as on your system. Why would I send you money just to have it canceled? If that was the case I could just hold it in my hand close my eyes and pretend it went somewhere; then cancel that pretend scenario, open my eyes and my money is back. Besides that how can I even believe you at this point that you would actually do that when so far you haven't done what you state on your website, you ignored me, you ignored others and have JUST NOW written something AFTER ALL THAT? At this point your options are becoming limited in A) do the right thing or B) prepare. Campbx has wasted an enormous amount of my time and if this continues without resolution I will share that problem with you in dealing with me. Stop wasting time making up excuses and use that time to do what you claim (I don't care about backlog because you have plenty of funds to hire people so that line isn't going to work with me, I've estimated well over $10,000 has been sent to you in the last several months via MO so you have zero excuses for hiring even the simplest of data entry personnel to do this.)
These "questions" you pose are nonsense because I already answered these questions in detail PUBLICLY here. How about you try answering mine and other's questions with actual answers of resolution instead of obvious delay tactics? I've been in business for over 15 years and trust me when I tell you this, you're acting no different than anyone else I've dealt with in that timeframe who's not conducting business properly. Believe me when I tell you this: It ain't my first time at the rodeo. So don't ask me questions like that which are an insult to my intelligence AND experience. If you haven't figured it out by now I'M NOT AN AMATEUR.