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Topic: [!!NEWBIE WARNING!!] CampBX INFO YOU MUST KNOW Bitstamp and Localbitcoins are OK - page 2. (Read 7993 times)

newbie
Activity: 14
Merit: 0
Does anyone know of another way to contact them? Facebook? Twitter? We're stuck in this Newbies forum, does anyone else pay attention to the threads here?


After searching through the forums much more thoroughly I did find there is someone on here that works/owns/whatever for/by/of Campbx.

Here's the info:

I found this individual responding to people on this link -> https://bitcointalksearch.org/topic/campbx-location-yellow-flags-163978 (the individual is defending certain aspects of the campbx business)

Individual's username on this board that you can send PMs to ->  "Keyur @ Camp BX" link to their profile -> https://bitcointalksearch.org/user/keyur-camp-bx-15102

Also in this individual's signature is the following:

Please stay tuned to our news and announcements feeds at:
Twitter: https://twitter.com/CampBX
Facebook: https://facebook.com/CampBX

ANOTHER UPDATE:

Bitstamp -> My funds have finally shown up at Bitstamp, this process literally took 5 complete business days so yes it's there but, yes it was a pain in the ass.

Campbox -> Still waiting on BOTH items, "verification" has NOT occurred as of yet, and they also DID NOT respond to my raising of issues of legality and proper compliance (this now fully swings open the door for a class action lawsuit because this is a felony to mishandle a person's individual information).  Not sure why they're not responding I can only guess that I wasn't nice enough, reasonable enough or clear enough (major sarcasm here).

On the Campbx twitter account it states:

"We want to make Bitcoin trading a more reliable and mainstream experience. CBX platform treats Security and Compliance as top priorities, and is based in USA.
Atlanta, GA
"

On the Campbx facebook account it states:
"CampBX is a Bitcoin Trading Platform, which aims to make Bitcoin trading a more mainstream and reliable experience."

Have any of their actions thus far really show they are acting as they state above? (Yet more evidence of false advertising, these folks are really making it easy to start a class action lawsuit against them, not sure why they're doing what they are to me and others.)

Let's see if their actions match up with what's written on both of their social accounts:
1) Verification is supposed to take 5 business days per their own policy stated here -> "hXXps: // campbx.com/kyc.php".  I'm still not verified and the timeframe has now exceeded 5 business days from when I sent the documentation on Aug 15th, 2013.  I went through their support system that had a license expire (they made sure to renew that now didn't they!), then was told sometime shortly after midnight on Aug 22st, 2013 that made some vague statement "Thank you for requesting a verified account on the CampBX platform. We will get you an update as soon as verification is complete. A batch is scheduled to go out this weekend."  Is this "reliable" in any way shape or form?  Am I wrong in expecting them to do what they say and also in believing the senior members here that they are capable when they have yet to show this to me and I'm just starting out of the gate with them?

2) I've also sent them $1500.00 as stated here in this thread and again I'm sure I don't have to go into details that have already been written but I have the uneasy feeling I've lost that money (for now).

As a side note I have been verified at multiple exchanges exactly within the timeframes they stated would happen these exchanges are (in no particular order) -> Bitstamp, Bitbox, FBTC, AND Coinbase.

At this point it is becoming apparent that for whatever reason Campbx is ignoring people including myself.  They are not delivering, they are not following through with their own written statements and they are not actually doing what they claim.

Sadly, unfortunately and with a great heavy weight on my shoulders as a business man I am going to now be considering legal options.  If any users would like to PM me and discuss then please do so at will.  For your information I have pursued class-action lawsuits and have won because I do everything by the book, I take no shortcuts and I document everything (regardless of the time required).  Therefore for everyone's information if I were to pursue a "class-action" it only requires a few people coming together to initiate the process.

Initial Legal Info for anyone who wants to know
In addition I would be willing to take Bitcoins to help pay for initial filing fees and court fees(initial filing fees would be all that's really required because I have a degree in Law and can present the situation properly, and as such the few lawsuits I've had to pursure against liars and thieves have typically been settled in 90 days).
These are the fees -> hxxp: // fultonclerk.org/forms/fiscal/fee_table.pdf  obtained from their main page via the upper left menu click on the lick that says "current fees" -> hxxp: // fultonclerk.org  In addition this site also gives quick info -> hxxp: // www.avvo.com/legal-guides/ugc/how-to-file-a-lawsuit-in-fulton-county-georgia-magistrate-court
Therefore initial filing costs are starting at $213.50(could be slightly more just depends on the amount of documentation, parties involved, etc as you can also see from the "current fees" on the clerk's website.  Which breaking down into current bitcoin exchange rates divided by 3 people 213.50 USD = 1.77916 BTC / 3 = 0.593 BTC per person (yes the exchange rate is slightly higher in this calculation to allow for price changes).  This is only a last resort option if Campbx decides to continue to ignore, defraud and disregard it's client base and the direct contradictions of their own statements.  As I warned THIS BEHAVIOR IS EXACTLY WHY THE US GOVT WANTS TO GET INVOLVED AND NOW I'M BEING PUSHED IN THE SAME DIRECTION.

Again this is only a consideration(last resort) I'm having because I would really like to see Campbx operate as the "hero members", and "senior" forum members on here claim they do.

I am going to send the individual on this forum a message and allow the person to respond with an actual explanation before I do anything.  I'm only about 8 hours driving distance from GA so initiation of this would be effortless.  If this weekend goes by and I find on Monday morning my account still has not been upgraded to "verified" AND I find that my Moneyorder has been cashed (can easily be verified at the Moneygram number 800-542-3590 with receipt I have in hand) AND also not in my account then the patience you see me exercising here will be no more.  The only things that will be posted to this thread after Monday will be the docket information.  I will also contact the Financial Task Force team and since they probably sent you a subpoena already I sincerely doubt I will have any trouble getting their attention especially with presentation of the evidence from many people on this forum.  So you are put on notice PUBLICLY to do the right thing before someone like myself can show these people here who've been ripped off how to actually take down a bad company.  You have exhauseted my patience Campbx at this point the next move is yours.

CAMPBX PEOPLE OR SOMEONE PLEASE RESPOND SO I DON'T FEEL THAT IT IS NECESSARY TO TAKE ACTIONS TO THIS LEVEL.  THANK YOU.
lhl
newbie
Activity: 3
Merit: 0
I poked around w/ mining a while (almost 2 years back) and am just recently jumping back in and it's interesting just how harder it seems to get BTCs these days.

Tonight I signed up w/ Coinbase, which has a decent exchange rate ($108.07), but I'm still waiting for the ACH verification. This of course isn't very private at all.

I looked into Bitstamp which has comparable exchange rates and the highest volume according to http://www.cryptocoincharts.info/#jump-btc-usd but wiring money in looks like a real pain.

I was able to use Paypal to VirWoX (USD to SLL to BTC), although by the time it gets in your wallet and you total up all the fees, I turned $50 from Paypal into 0.37BTC, or an equivalent exchange rate of $135.14/BTC - that's a 25% premium.

That actually makes LocalBitcoins seem pretty reasonable. There's some well rated people exchanging for cash at $125/BTC, about a 16% premium for anonymity.

BTC-e has the best exchange rate, but I take it it's really impossible to get USD in?

In any case, for just having some BTC to have/use/treat as an asset, it seems like Coinbase might be the most convenient way to get BTC in the US as long as you're not concerned w/ anonymity?  If you are, it seems like LocalBitcoins would be the best way, especially since things seem pretty locked down these days.
newbie
Activity: 14
Merit: 0
I haven't been able to get into my account for weeks. I have a support tkt open, for weeks now. What does this mean? The license on their support site is expired? What happens to all the support tickets now? This is crazy. Do they have presence on these forums? Does anyone know of another way to contact them? Facebook? Twitter? We're stuck in this Newbies forum, does anyone else pay attention to the threads here?

Hi fellow bitcoiner who's also got legitimate concerns.  I'll answer your questions best I can because as you can see from myself and others this forum is not what you would expect it to be.  Personally I can promise you that this behavior is an opportunity for the right person or company to come along and swoop up the business these unprofessional amateur hour pros are leaving hanging out there.  I can't say anything now but, it's in the works because this behavior (unprofessional, unethical, lying, and outright fraud) is what's causing the govt to make their claims about "keeping it safe, etc".  I know that once someone who comes along that does the right thing(s) ALL THE TIME then the govt wouldn't have ammunition for their cause.  In all honesty if you look at the stuff going on behind the scenes with mtgox BEFORE the us govt got on them you'll see that they were doing THE SAME THINGS BEFORE THE US GOV GOT INVOLVED.  Those same things being specifically playing games with people's money, that behavior WILL GENERATE complaints and the more complaints THE MORE THE GOVT IS MOTIVATED TO GET INVOLVED.
I personally don't understand why these "exchanges" post policies, rules, etc. that they can't even follow themselves, then they turn around and want to vilify the customer for complaing about bad service for following THEIR rules, that THEY BROKE.

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I have a support tkt open, for weeks now. What does this mean?

I'm not really sure because I opened a ticket yesterday and as I showed above after opening that ticket in the morning I was presented with that message above.  Sometime after midnight I got an email stating "Thank you for requesting a verified account on the CampBX platform. We will get you an update as soon as verification is complete. A batch is scheduled to go out this weekend."  This is an immediate contradiction to their own policy which clearly states "Verification takes 5 business days and is a one-time process." at this webpage on their site -> hXXps: // campbx.com/kyc.php

As of this writing their support site is back up.

Furthermore I sent the verification documents on Aug 15th, 2013, as of this writing Aug 22nd, 2013 as written above is the message I was given, which completely contradicts what their own policy clearly states.  I find this personally disturbing on several levels:
  • 1) They are not following their own policies which are the guidelines suggested by the Financial Task Force to prevent complaints of this nature which directly relate to mishandling of a person's personal information (it legally becomes mishandling/carelessness when they do not exercise their own policy of when/how that info will be used, like this example, this mishandling is a felony).
  • 2) Since they are not following their own policies which are guidelines put in place by the Federal Govt to stop them from being called an "illegal operation"; they are now putting themselves at immediate risk of being labeled an illegal institution because not following the proper handling of personal information which is a felony within itself so at this moment they are actually liable for legitimate legal court proceedings.
  • 3) I personally do not want to have any involvement with an illegal operation on any level because I feel this is a hindrance to the bitcoin movement in addition to giving the govt more reasons to get involved due to this type of behavior.  So I sent them an email explaining my position and thoughts just like this, this morning.  Obviously an individual shouldn't have to remind the business that lists their own policy on their own website that what they're doing against their own policy is not only a violation of law but, the other semantics as well.  I sincerely informed them that I hoped this was not the case and that I'm wanting them to explain their position so if I'm wrong I can be corrected.
  • 4) I sent them $1500 on Aug 17th, 2013 two(2) days after I emailed them the verification documentation (sent Aug 15th, 2013).  This was done in accordance with their own policy in that I would have full access to my funds after verification which logically anyone following their policy would deduce that I would be verified bar an Act of God by Aug 21st, 2013 again per their own policy.  So if they decide/make a decision based on the verification policy I've followed (while they have not), then they selectively apply it in such a way because my funds arrived AFTER said 5 days then they make the claim as their website states that "unverified" cannot use more than $1000.00/day that is categorically classified as fraud.  Because it immediately goes against the above mentioned and verifiable policies in that it constitutes perjury, mail fraud, embezzlement and money laundering due to the fact none of the policies are consistently followed and dates of which said policies were not followed can be easily proven.  Do not forget the NSA is saving all of your emails, which I reminded them of this as well so proving my facts is effortless.

I believe in giving people chances because I also understand how some people when they already have money themselves lack the understanding of what it may mean for other people who don't have a lot of money and they invest in something with what they can pull together.  I can guarantee anyone reading this knows that, that group of people are generating the most complaints and rightfully so when you have behavior as such that I described above.  I'm patient and willing to hear out what CampBX has to say.  However others may not have the same patience and CampBX should prepare themselves for a class-action lawsuit if they continue to do such things in blatant disregard of their own policies and the recommended Financial Task Force guidelines they are making claims of following.  (Which if you're going to make claims like that using those Fed guidelines you must be logically prepared to deal with the consequences of such for not following which the US govt will also use against you for posting on your website.)

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Do they have presence on these forums? Does anyone know of another way to contact them? Facebook? Twitter?
I'm unsure of this because only you have responded to this thread I created.  Maybe they have facebook/twitter I'm not sure because I didn't find that info on their page.

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We're stuck in this Newbies forum, does anyone else pay attention to the threads here?
I'm not really sure if anyone does pay attention other than trying to ban people when they deem they've not followed some nuance.  If you notice when people reach a certain frustration level the "mods" appear to ban them.  I could be wrong about this but, this is what I've observed so I tend to stick to the facts and ignore the unnecessary.  Again not necessarily what I would expect, in fact I gather most new folks attempting this don't expect that at all because it's incompatible behavior to trying to get a movement going positively.

I strongly recommend that you gather up all your evidence, keep it nice and neat in one spot and get ready for any actions you may have to take either alone or with a group of people.  I sadly have dealt enough in business that I take this approach automatically with any business dealings I have because you never know what a business may do all of a sudden/without warning.

Also I did offer to assist CampBX so these things are not being said out of any belittling, derogatory or defamatory nature without actually offering to help fix the broken things.  I'm not one to say this/that is broken and then walk away leaving you to figure it out I'm more than willing to help.  However as anyone reading this may have guessed I was also ignored on that as well.

Stay tuned folks this situation could get interesting....
newbie
Activity: 37
Merit: 0
I haven't been able to get into my account for weeks. I have a support tkt open, for weeks now. What does this mean? The license on their support site is expired? What happens to all the support tickets now? This is crazy. Do they have presence on these forums? Does anyone know of another way to contact them? Facebook? Twitter? We're stuck in this Newbies forum, does anyone else pay attention to the threads here?
newbie
Activity: 14
Merit: 0
Another update:

Upon attempting to check the status of the support ticket email, I'm greeted with this:

http://www.freeimagehosting.net/newuploads/y8pfb.png

Support license expired...  You're all seeing this as I am.  Thoughts?
newbie
Activity: 14
Merit: 0
Update:

Sent an email to support and in the support section after(maybe just before?) submitting ticket it claims a response time of up to 3 business days.

This time I did receive an acknowledgement of my support request (unlike the silence when I submitted documents for verification).

Also found this buried in Campbx's knowledgebase (found this on accident actually).  This is NOT in the FAQ however for new folks to bitcoin this is more of the examples of what I already stated in the start of the thread.

hXXps: // campbx.kayako.com/Knowledgebase/Article/View/5/0/money-order-deposit-delay


NEWBIES KEEP THIS IN MIND!!!  Especially if you have expectations of them being more professional, speedy or prompt like their USD counterparts.  Unfortunately as the timeline continues to expand the observations are not showing that.
newbie
Activity: 14
Merit: 0
I'm kinda sort of new to bitcoin but, far from new to the technical and business world.  Having run my own Linux consulting firm successfully for over 10 years (and of course incorporating winblows into the mix for the idiots), I can honestly say that things surrounding the "bitcoin" currency are identical to real life dealings.

Allow me to elaborate not from a 3rd party view point but, from an actual INVOLVED party (1st person for you grammatically correct folks).  This is very important to remember because I'm seeing "newbie" behavior with people who have lots of bitcoins and zero/minimal experience in business dealings (no I'm not talking about the corrupt behavior of US corporations I mean REAL, HONEST business people); these same people somehow have "seniority" simply because they've "posted" or had "transactions".  Yet these same people can barely figure out the economics of supply and demand (simply watching a ticker and selling btc you mined when it goes higher than when you first mined for it is not economic understanding).  It's also becoming very apparent there are lots of scammers, liars and thieves involved with this currency, again from a business/experience observation this is something that is quite literally in today's society; a cost of doing business no matter what industry you're involved in.  I have lost count of how many people have tried to rip me off in one form or another just on computer parts, so anyone who says bitcoin has more of this behavior has no idea what they're talking about (and most likely haven't seen business activities until they started dealing with bitcoin).  The us government is using this "fear" as a tactic right now to corral the public (who has mostly never had any business dealings because they are all slaves) into believing this currency is home to a den of criminals.  If that's the case what is the USD in comparison?  You don't have to think to hard about who gets money printed for them out of thin air, and the many other easily findable things about the problems the USD has around it.  It's laughable that the us government actually thinks that they can "regulate" bitcoin when they can't even regulate USD except to print more for their buddies.

Therefore I've attempted to apply my business understandings/experiences with using bitcoins and I've quite literally been on the warpath to replacing every financial transaction I do with bitcoins in one way or another.  Anyone who's had any REAL business dealings can see literally instantly why a government wouldn't like this and even faster (unless you're a brainwashed fool) you can see how regular folks worldwide can use this.  In those attempts with the preface above I'd like to tell you about some of my 1st experiences and impressions.

Getting the bitcoinage
Upon completing my research of current bitcoin news and info I embarked on purchasing some to begin my adventure and USD exit to bitcoin.  This proved very interesting because it seems bitcoin can be obtained a few ways and those ways are attempting to be closed by "plantation masters" because they don't want you to use anything except "plantation dollars", so that's a problem for them that must be stopped.  Sadly this shows also how you have a group of people who want sell/buy bitcoins but, they believe that by licking the "plantation masters" boots by collecting information on the people using bitcoin (and subsequently turning it over without a moment's hesitation) seems to be "anti-bitcoin" in my opinion.  I realize you folks are trying to "comply" and "cooperate" however in the interest of true freedom that behavior is completely incompatible.

The fastest but, also the most expensive way I've found to get BTC is through Localbitcoins, quite literally I've obtained my BTC within 30 minutes (would've been faster if I had the cash on-hand).  It was also the easiest transaction and if it weren't for the cost I would use it much more.  In addition I truly believe it to operate within the bitcoin ideologies, in that cash can be used anonymously to obtain the BTC (you can deposit it right into the person's bank account).  Again the only problem I see here is that this option is a bit more expensive.

The slowest method and probably the cheapest is to sign up to an "exchange".  I have signed up to multiple exchanges and have noticed the major lag in getting my funds available, so I settled on two that seem to be the most trustworthy; specifically Bitstamp and Campbx.  Both of them I currently have funds that I've sent that I'm still waiting on to "post" to my account.  From a business perspective this is extremely frustrating.  Why?  Allow me to explain so you fully understand what to expect when dealing with this situation.  First up is Bitstamp.  They are based in Slovenia, therefore the most logical method when dealing with government USD is the wire transfer.  Depending on your bank this may take anywhere from 30 - 90 minutes.  Keep in mind they are building a profile on you during this time using a method they call "KYC" Know Your Customer, this is the boot-licking that some of the bitcoin exchanges are also conducting.  Be prepared to answer ignorant questions about your business that your own wife wouldn't dare ask.  Be even more prepared if you're not white (especially if you're brown).  If your bank has the option/ability to set up the transfer to be done again like over the phone without them, then exercise this option immediately unless you like being questioned constantly everytime you deal with them.  I submitted this wire transfer on 8/16/2013 as of this writing 8/21/2013 my deposit has not shown up yet in my Bitstamp account.  To be fair they also inform you on their site it could take 2-5 days (interesting how in this day and age we still have this "control" going on over your money, which also makes bitcoin that much more attractive, instant payout anywhere).  That totals 4 business days, this "speed" is completely incompatible with business/consumer operations/needs.  To make matters worse when I sent the money on 8/16/2013 the price of the BTC was around 96-97.5, today; 8/21/2013 it is floating around 105+.  That's not good either for financial planning and causes strong reconsiderations about obtaining bitcoins.  DO NOT LET THIS DETER YOU BECAUSE THAT IS WHAT THEY WANT.  Nothing against Bitstamp but, they need to figure out a faster method if they would like to remain competitive because that behavior is monopolistic (they aren't the only ones) and causes undue, and unnecessary frustration.  Sadly I can see now why other exchanges have had legal action taken against them because of these exact if not identical circumstances.

This brings me to my next "exchange".  Campbx is located here in Alpharetta, Georgia, therefore you get the immediate impression that "speed" issues, well just won't be an issue.  WRONG.  Sadly it seems that although they are a different "camp" I'm experiencing the same delays.  In addition I've sent them verification documents which I've never received a reply about receiving nor anything to indicate they are even being reviewed (I feel a simple courtesy email even to say they got it goes a long way versus just silence).  Their FAQ states this is a 5 business days process (seeing a pattern here?).  For everyone's info I sent them this info (via email) on 8/15/2013 as of this writing 8/21/2013 it "officially" becomes 5 days.  However checking my account this morning does not show that I'm verified.  So is it after midnight tonight? Or is it actually by the 6th business day?  As one who takes things literally for their definition I expected to login to my account this morning and find it verified being that technically this is the 5th business day.  Maybe they meant at the end of the 5th business day?  Who knows?  This kind of thing I am finding incompatible also with the ideologies of bitcoin because, trust and frustration of speedy services are not things I believe should go hand-in-hand.  In continuation I have also sent them a money order to fund my account there.  Again you would think this process smooth, maybe even quicker because of it being US based.  Sadly not true.  I mailed the money order on 8/17/2013 (a Saturday I know),  considering I have co-workers in Georgia and actually very near to their offices I knew the delivery time and also knew it would arrive no later than Monday afternoon from where I mailed it (I'm only 2 states away).  The worst end of the delivery would be Tuesday morning.  Again as with Bitstamp my deposit is still not there as of this writing 8/21/2013.  This behavior is also incompatible with conducting business smoothly and hassle free.  In addition it also creates undue stress and it to also follows the same patterns that caused the other exchanges in the past to experience litigation.

In summary unless you have the patience I cannot recommend those two exchanges because as I sit here writing this I cannot in good conscience recommend a service or company that has yet to deliver and literally doesn't seem interested in delivering in a timely manner (this behavior isn't specific to just one exchange it seems to carry across the bitcoin exchanges for some reason).  I would love to recommend bitcoin to my fellow business friends, however upon dealing with businesses that are supposed to act professional but, actually act just like the stock market, or any other USD funded business I find myself caught in promoting something that has people acting just like the very ones they're trying to get away from.  Buying from Localbitcoins is painless, easy and everyone walks away happy, I'm not sure why the "exchanges" (other than kissing some government ass) aren't implementing the same approach.  For example Campbx being located here in the US can easily accept cash deposits into their bank account.  If not why not?  What about Western Union?  Both options are also easily implemented for auto-notification into a person's account.  Western Union and most banks send some sort of an email notification immediately upon a transaction action, scrape the email for the relevant transaction ID (western union MTCN or deposit transaction ID from bank) match it up to the one the customer has and BOOM payment is there.  Easy isn't it? (Yes I have built this for credit cards, ACH, SMS alerts, you name it it's not hard if you know what you're doing.)

In closing if you want quick turn around on your cash before the BTC goes up/down then use Localbitcoins, if you're in no hurry and like to wonder what's going on with your money while it floats through 1-2 weeks of unnecessary games then do an exchange.  Personally I see the potential for BTC but, with these types of things in place it makes it a target for failure and an open door for the government to come in and show us how well they can "regulate" our money(yes it's ours not theirs).

Stay tuned for more ramblings, rants and raves.  My next article is going to cover my shopping experiences thus far.  In addition I will also post helpful info to avoid thieves, liars and other idiots out there trying to scam you (just like they do with your hard earned monopoly/fiat currency).
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