Topic: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! 1/5 (Read 3319 times)

Locked on request.

You don't need to clarify that you speak for yourself. You could have clarified your order number the numerous times BitInstant customer support asked you for it. You were surprisingly resilient for someone who wanted an issue resolved

Did you need to clarify that I speak for myself, or are you getting off on listening to yourself?

You're a typical ego maniac.

I know I insinuated you had ties to Bitinstant earlier. I sure hope not though. Your stupidity should render you unemployable, and no company would want you representing their PR.

No, I think the quotes speak for themselves. As do you.

I think youre abusing the quotes to portray the situation as would have it, to support your deluded fantasy.

I'm really surprised that moderation isn't cleaning up your bullshit. They're probably busy tonight.

You're not just hurting yourself with this nonsense, youre hurting everyone who wants the information this topic was created to share.

I think the application is in there somewhere. You can look through it if you like.

That comment clearly has no application to this thread. Maybe you're not keeping up with the posts though.

Too busy starting a flame war.

Kind of hard for BitInstant to fix an order that doesn't exist.

I think our moderation can see whats going on here.

This thread was made with honest intentions, but you bastards are getting your kicks from being detractors.

I think its about time for someone to clean this mess up.

He's only making himself look like a lunatic: why should the mods punish him when he's clearly punishing himself?

Sometimes I wish the mods would put more effort into banning people who engage in abusive behavior.

So you're saying you don't have one then?

So you're pretty affiliated with Bitinstant if you can check any significant details from my order number. Glad we cleared that up.

Or maybe youre just an asshat and you have no idea why you want my order number but you think I might not have one so you're going to press me for it. Assuage your ego somewhere else loser.

What was your order number?

Explain to me why I would be here if I had never placed an order with Bitinstant.

I think you have a personal agenda to support Bitinstant. Are you on the payroll or just kinda hanging off their collective nutsack?

I gotta side with Yankee on this one: I doubt you ever placed an order with BitInstant at this point.

Goodcall.

5 days ago I decided to buy BTC through Bitinstant. I made an initial transaction which cleared in an hour. I followed up with an identical transaction two hours later. This second transaction processed through Bitinstant, but was never paid. I received a confirmation email that told me I was paid, and I viewed an order status page that said the same thing, but Bitinstant had not paid me.

I contacted customer support. First through their livechat, where I recieved no response(first few hours). Then through their email, where I recieved no response(24 hours). Then through their emergency phoneline(48 hours), where I again, received no response. Finally, I arrived on bitcointalk where the user Yankee, also known as Charlie from Bitinstant, responded to my post in his thread. This response led to a private message where I got Charlie's email, and a followup emails were replied to once every 24 hrs (which is slow).

It would seem that the result of emailing Charlie was that my query was pushed through to another fellow named Ira, who then got my order back into the lineup. Its entirely possible that emailing Charlie had no effect on my order though, and that processing was actually this incredibly slow.

So, five days after starting my transaction with the Bit-notsoinstant, I finally received my coins. I wasn't given any kind of fee slack, but Bitinstant did honor the price of coins from the day I paid, and that's a significant detail for me since coin prices keep rising.

The explanation for this debacle is that my transaction processed as fraudulent because it was identical to my first transaction which I posted two hours earlier. This doesn't seem to make sense to me, and I don't see any evidence that MoneyGram or ZipZap heldup the processing due to fraud concerns.

So, you want a clear summary and the details are mostly all here. Its hard to say exactly what happened.

If you trust Bitinstant then you'll take their explanation.

I'm still a bit skeptical though. I see a number of other users having similar problems this weekend, and there is no reason that two identical transaction would result in a red-flag for fraudulent activity.

I may get in contact with ZipZap and Moneygram to verify that their companies did not claim fraud, and I may stay on the line wit Bitinstant and prod them about this error some more. If so, I'll update here. In the meantime, I think that Bitinstant is a viable method for getting coins, just expect that you may be right where I am now.

Oh and on a positive note, if you're reading this because you're worried you've been robbed. I encourage you to go through the bullshit support and to not panic. Expect that this could take much longer than you planned for but expect that you will get paid.

I do have to say though, as trolls go, you have been one of the more creative, entertaining, and interesting I've encountered.

After seeing the content of that message, I can assure you we would not.  I don't keep company with individuals who behave in such a manner.

I am glad to hear however that you believe BitInstant has resolved your issue.

What was the problem? Summarize clearly please.