Wow! Over-react much?
Try posting your concern in the Official Newbie BitInstant Support Thread, I'm sure they'll work with you to resolve your issue (although it might help to calm down a bit and keep your communication civil).
Topic: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! 1/5 - page 4. (Read 3319 times)
January 20, 2013, 01:28:21 PM
January 20, 2013, 01:27:28 PM
Thanks for the heads-up. I've used them for some very small transaction (less than 10 BTC) without any problems. I'll typically start out with smaller transactions when trying out a new service provider. They really seemed reputable. Anyone else had any trouble with them?
January 20, 2013, 01:18:14 PM
Edit: Five days later... Bitinstant has sent my coins. For slow service and poor customer support I rate 3/5. I'm grateful to be paid, and I hope other users wont be in my situation.
I setup a deal with Bitinstant to transfer a large amount of cash to BTC. I made the payment, all paperwork accounted for and all variables double and triple checked. Shortly thereafter BITINSTANT emails me to confirm that the payment has been executed... good.... NOT... because the payment was never executed. Now its been days. (BTC price constantly rising)
I think BITINSTANT is selective scamming customers. I think they are regularly doing shady business like what has happened with me, in hopes that you will be the customer who just lets it slide. I won't be that customer and I hope you wont either.
NEW BUYERS BEWARE! DO NOT TRUST BITINSTANT.COM!!!
Edit: I want to clarify that this issue has been going on through the weekend. In that time I've contacted every form of support Bitinstant has and received no replies.
I think that it might makes sense to tune-up this thread, but I don't want to create a wall of text that deters newbies from receiving the necessary warning.
I setup a deal with Bitinstant to transfer a large amount of cash to BTC. I made the payment, all paperwork accounted for and all variables double and triple checked. Shortly thereafter BITINSTANT emails me to confirm that the payment has been executed... good.... NOT... because the payment was never executed. Now its been days. (BTC price constantly rising)
I think BITINSTANT is selective scamming customers. I think they are regularly doing shady business like what has happened with me, in hopes that you will be the customer who just lets it slide. I won't be that customer and I hope you wont either.
NEW BUYERS BEWARE! DO NOT TRUST BITINSTANT.COM!!!
Edit: I want to clarify that this issue has been going on through the weekend. In that time I've contacted every form of support Bitinstant has and received no replies.
I think that it might makes sense to tune-up this thread, but I don't want to create a wall of text that deters newbies from receiving the necessary warning.
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