How to contact support or the owners of the pool to send them a message in case of problems of this kind?
Wallet Crash, we will be up asap
Pool up
Work Day (4 k/h - 25 i5 + even the little things) lost...
Explain why in my test i7 7 threads cpu are used for mining NIRO on your pool 260-280 PPS and the same machine and threads on nexusminingpool.com 360-380 PPS (I tested by 1 day each pool)? What does it affect?
And that means WPS in miner?
As long as you are testing over a reasonable time frame (a few hours at least), variance in the PPS between the pools is indicating that you are being starved of work. the PPS value is an average from when you started the miner, so if there is any down time on the pool it will lower the PPS for a long time as the average will take time to come back up. I know cestballot has been working on his pool (as have I on nexusminingpool.com) as we are both deploying some important updates. So it will probably return to normal.