Nitrogen Dice ➆➆➆ | ✔ Dice Jackpot ✔ Provably Fair ✔ Best Customer Support - page 4.

NitrogenSports

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New features come to the dice leaderboard! 🎲

We've released some new and interesting features to the dice leader board. The new leader boards allow you to keep track of:

Top 7 Streaks
High Roller Bets (1 btc rolls or larger)
Recent Jackpot Winners

Check out the new dice leader boards and try your hand at the Dice Jackpot. The current jackpot is closing-in on 5 BTC

The Future of Betting

MyBTT

sr. member

Activity: 378

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Very good site, I'll certainly gamble on the site once more Tongue

NitrogenSports

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Quote from: koshgel on December 15, 2015, 06:19:07 PM

Quote from: NitrogenSports on December 15, 2015, 05:46:36 PM

Quote from: koshgel on December 15, 2015, 05:34:50 PM

Quote from: NitrogenSports on December 15, 2015, 05:25:21 PM

Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email [email protected], or [email protected].

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack

The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

Hey Kosh,

I'm sorry, I didn't mean to make it sound like we only want feedback in private. I just meant that if you have questions about specific policies, emailing Support is usually the best way to have them answered. We take all feedback (given publically and privately) incredibly seriously.

Jenny

I had an issue yesterday and went through the support ticket system as suggested. The person who responded (Paul/Goku) told me that all decisions are at the discretion of the customer support person who made the decision. How can there be any consistency when punishments are subjective and open to bias?

Hey Kosh,

In certain situations, our chat moderators will have to use their own discretion when banning users for violating chat rules. We have standardized the ban times and rules in chat, however, not all offenses in chat are clear cut. When we receive a complaint from a user regarding chat bans, our support staff will review the chat logs to ensure the chat mods were consistent with their ban times and punishments. I would also like to explain that our customer support staff are separate from our chat mods. They not able to use their own discretion when helping our users with wagering services.

If you have any additional questions/concerns regarding chat ban times, feel free to PM or email me.
Calvin

koshgel

legendary

Activity: 1162

Merit: 1001

Quote from: NitrogenSports on December 15, 2015, 05:46:36 PM

Quote from: koshgel on December 15, 2015, 05:34:50 PM

Quote from: NitrogenSports on December 15, 2015, 05:25:21 PM

Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email [email protected], or [email protected].

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack

The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

Hey Kosh,

I'm sorry, I didn't mean to make it sound like we only want feedback in private. I just meant that if you have questions about specific policies, emailing Support is usually the best way to have them answered. We take all feedback (given publically and privately) incredibly seriously.

Jenny

I had an issue yesterday and went through the support ticket system as suggested. The person who responded (Paul/Goku) told me that all decisions are at the discretion of the customer support person who made the decision. How can there be any consistency when punishments are subjective and open to bias?

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

Quote from: koshgel on December 15, 2015, 05:34:50 PM

Quote from: NitrogenSports on December 15, 2015, 05:25:21 PM

Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email [email protected], or [email protected].

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack

The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

Hey Kosh,

I'm sorry, I didn't mean to make it sound like we only want feedback in private. I just meant that if you have questions about specific policies, emailing Support is usually the best way to have them answered. We take all feedback (given publically and privately) incredibly seriously.

Jenny

koshgel

legendary

Activity: 1162

Merit: 1001

Quote from: NitrogenSports on December 15, 2015, 05:25:21 PM

Quote from: koshgel on December 15, 2015, 02:43:47 PM

Best customer support Grin

That's a joke right?

You might have the worst support considering all your customer support can't get on the same page and arbitrarily enforces rules at will.

By the way the Casino here is TERRIBLE

Play here if you want to lose. Dice and Blackjack are sinks and the poker rake is crazy.

Nitrogen is decent at sports bets and that's it.

Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email [email protected], or [email protected].

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack

The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

Quote from: koshgel on December 15, 2015, 02:43:47 PM

Best customer support Grin

That's a joke right?

You might have the worst support considering all your customer support can't get on the same page and arbitrarily enforces rules at will.

By the way the Casino here is TERRIBLE

Play here if you want to lose. Dice and Blackjack are sinks and the poker rake is crazy.

Nitrogen is decent at sports bets and that's it.

Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email [email protected], or [email protected].

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

koshgel

legendary

Activity: 1162

Merit: 1001

Best customer support Grin

That's a joke right?

You might have the worst support considering all your customer support can't get on the same page and arbitrarily enforces rules at will.

By the way the Casino here is TERRIBLE

Play here if you want to lose. Dice and Blackjack are sinks and the poker rake is crazy.

Nitrogen is decent at sports bets and that's it.

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

Quote from: Emerge on December 15, 2015, 10:33:20 AM

Pretty cool dice interface.
Remember playing there, turned 0.004 into 0.07 BTC
and after my deposit confirmed I lost every bet haha.

Really fun and addicting to play here for some reason.

Regards,
JM Erestain

Hey JM,

Thanks for the positive feedback! I'm happy to hear that you like our new dice interface. If you have any additional feedback/suggestions we'd be happy to hear it!

All the best,
Calvin

Emerge

legendary

Activity: 854

Merit: 1000

Pretty cool dice interface.
Remember playing there, turned 0.004 into 0.07 BTC
and after my deposit confirmed I lost every bet haha.

Really fun and addicting to play here for some reason.

Regards,
JM Erestain

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

The Dice Jackpot is almost up to 5 BTC

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

The Jackpot is back up to 3 BTC

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

The dice jackpot continues to grow!!

NitrogenSports

legendary

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Merit: 1013

Nitrogen Sports Forum Rep

Dice Jackpot Update

NitrogenSports

legendary

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Merit: 1013

Nitrogen Sports Forum Rep

Dice Jackpot Update

NitrogenSports

legendary

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Merit: 1013

Nitrogen Sports Forum Rep

Quote from: NLNico on November 25, 2015, 12:03:03 PM

Congrats on the 5M bets milestone.

Could you consider adding "the total wagered amount of dice" somewhere? This way I could add it to my site dicesites.com too

Just an idea, I know plenty of sportsbooks/casinos don't show this, but it's pretty much normal for most dice sites and nice little statistic for players to follow.

Hey NLNico,

Thanks for the congrats & suggestion! I'll be sure to pass this feedback on to our management team. We'd love to be featured on your site!

Thanks again,
Calvin

NLNico

legendary

Activity: 1876

Merit: 1295

DiceSites.com owner

Congrats on the 5M bets milestone.

Could you consider adding "the total wagered amount of dice" somewhere? This way I could add it to my site dicesites.com too

Just an idea, I know plenty of sportsbooks/casinos don't show this, but it's pretty much normal for most dice sites and nice little statistic for players to follow.

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

We have reached over 5M dice rolls!

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

The Dice Jackpot is now over 3 BTC!

Be a part of the action

NitrogenSports

legendary

Activity: 3346

Merit: 1013

Nitrogen Sports Forum Rep

Quote from: LFC_Bitcoin on November 22, 2015, 02:53:09 PM

Thanks for the heads up Nitrogen Dice, you don't have to apologise though. Good luck with the maintenance & I hope to see you guys up & working soon.

Hey LFC_Bitcoin!

Thanks so much for you support. We're happy to announce that Dice is back up and running! Please contact our support team here or at [email protected] if you have any further questions.

We really appreciate your patience!

Best Regards,

Roy

Topic: Nitrogen Dice ➆➆➆ | ✔ Dice Jackpot ✔ Provably Fair ✔ Best Customer Support - page 4. (Read 6083 times)