Topic: 🏈 NITROGEN SPORTS | NFL Survivor Pools with over 11 BTC* in GTD prizes! 🏈 - page 61. (Read 541597 times)

my friend contacted me today , he wanted to play poker in nitrogen
everything was fine but after he deposited ( small amount ) he wasn't able to login back to his account
here is what he is getting



anybody knows a quick fix ? he tried changing the browser and same thing is happening
personally have no idea since it's been like 2 years since I used nitrogen

EDIT : it was fixed few hours later

Hey Nitrogen, you guys interested in opening some of these lines at the site:  https://www.oddschecker.com/football/specials/football-specials

Should def be fun to put money on, esp when the summer transfer window starts and gets active.  Pretty please. 

Thanks for giving attention to my suggestion, I'd like to hear some feedback soon, hopefully it's a positive one.

Hi Stadus. Thanks for the feedback, I will forward it to the proper team and see what we can do.


Hi Ray55, do you need assistance?


Hi Stadus, we currently do not have an ongoing contest on Bitcointalk, but there are ongoing promos that you can find more details on our blog.

Thanks!

-Kevin

Wait..... is their any competition run by Nitrogensports.eu that I don't know? or this one is just a wrong post?

#5057063 - Thanks!!

Hi Nitrogensports, aren't you planning to go back to the old style where we can bet even if transaction is still unconfirmed?

That gives convenience to us gamblers for now waiting anymore.

Hi Harizen! Thanks for reaching out. Confirmations will depend on the blockchain network and may depend if you used a regular transaction as well. Please contact us if you need more assistance. Thank you. -Kevin

Just want to share.

Over an hour waiting now.

https://www.blockchain.com/btc/tx/c735eda874afdfdf7c443d71c8a873ab962a11c503c65fb6b634bcf6cbecf220

I'm sleepy. Need to place my bets before going to sleep lol.

I just did not give my details here because I did not want people putting information together potentially that could cause me issues in reestablishing my account. Would have given that info in pm land and I did give all that and more in email.

From what I understand about the issue it was effecting a lot of players. The lockout screen on login page was from what I read a 24 hour lockout till you could try again. Assume the chat ban was automatic as well and not a actual person.

@Nitrogensports.eu

Its not hotmail but I think it could be seen as similar if you are having issues with hotmail. Its gmx and I am actually thinking of changing it to gmail because I hardly use that email account anymore and I know they close dormant accounts.

Just checked the folder and did not receive any responses but the issue is also solved, so maybe that is why.

Hi Needhelp2019! Apologies for the inconveniences caused during this. May I ask if you used a hotmail email address when you contacted our support team? Our support team are currently having issues with replying to hotmail addresses and our support team can be contacted 24 hours/7 days a week. Thank you. -Kevin

After reading the long text from how I understand the situation you set up 2fa then you couldn't log back in to your main account and made multiple accounts in an attempt to get in contact with their on site support(was that correct?). If you still need help removing your 2fa i've messaged their support and linked your post. Also you should give your uid so they wouldn't have to guess which account is yours.

Ended up figuring it out on my own and still no responses to my emails from Friday and Saturday.

If anyone runs into this issue I suggest unplugging the modem to get a new lease over night.
Other issue I had was my cell phone was not the correct time and fixed this as well.

Reached out on twitter and actually got a faster response, email appears to be completely dead over the weekend.
Mind you I did not get help just the offer of help, so its still an unknown.

Will attempt a withdraw later today, fingers crossed.

As the name states I need help...

Setup google authenticator to my account yesterday and was instantly unable to log back in once it was setup.
Google showed lots of accounts having this issue so no panic. I created a new account to get help through ticket and fired off a email connected to the account showing the new account was connected to me and went to bed hoping for a resolution quickly.
Today I attempted to log in to the account I setup last night to get help and was not able to. So I assumed I wrote the details down wrong and created yet another account that I was planning to sit on till I got a response in support.
Well waiting I noticed lots of support chat mods and not much talk, so I asked for help and was immediately banned for a large sum of minutes. I copied the chat and took a photo just in case.
So now I am worried this may effect my support ticket and I refresh and I actually had a response.
I proceed to log out after screenshot of response and take note that they say hello to me on all three accounts I have been attempting to get help with. So that shows they know whats going on. Here I would have deactivated google authenticator for the customer so they could at least gain access.

I log out and delete cookies and cache, even try a different browser. I get a message now anytime I attempt to log in and should state here none of the accounts are accessible.

"Unable to Login

We experienced an error while loading your login.
Please try refreshing the page.
If you need further assistance,please contact us at [email protected]
ok"

So now I am unable to even access tickets and forced to wait on emails which in my experience are lucky to get a response by lat Tuesday.

This is not right and when I log in I should be warned that withdrawals now require 2FA. I would have got that setup before depositing so I would not have funds stuck over the weekend.


Suggestion:

Put up a warning for accounts that have not accessed since Feb 2019 that new 2FA requirements are necessary. This will eliminate the feeling of being scammed or bamboozled as players will understand before locking funds in.

Also get weekend email support as it is a busy time to have no responses till start of the week.

Will come back to let folks know if I was able to log in or just writing off my account.


Add:

No reply to fist email sent out 25 hours ago
No reply to follow up email 12 hours ago
Still blocked from even attempting a log in and no response here to this post.

Really regret making a deposit with them. Will continue to update.

# Going to unplug my computer and see if I can get a new IP so I can bypass this IP block. Something tells me a lot of the issues I am having are automatic responses for their system and locking me out.