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Topic: NitrogenSports forcing me to rollover my deposit once? (Read 280 times)

copper member
Activity: 2044
Merit: 591
🍓 BALIK Never DM First
I don't think it's scammy.  I've been in a few fiat sports betting sites and poker sites and it's mostly standard practice really.  They can't just let players deposit and withdraw on a whim, esp. BTC sites.

But why not?

Are they concerned about people using it as a wallet service? If yes, why not just add transaction fees instead of forcing people to bet?

Just because something may be industry standard doesn't mean that it's not designed to harm. The cigarette industry, for example.


Agree with you^^

Or they can set a withdrawal free from fees limited to one or two within a certain time period or could make up some tier level along with it (if they want to give some extra to heavy gamblers)/Or perhaps they can set up something like a deposit without a play are subjected to fees . There is still one site: sportsbet which doesn't asks for roll over requirement but that is gonna be abused as well.



Seems like a good solution.

If they're concerned that people are simply using their platform as a wallet, then force customers to watch a video ad to withdraw funds, or simply charge an over-the-odds withdrawal fee for first time withdrawals who haven't wagered.

Simple.

However, I suspect the truth is more nefarious, and that NitrogenSports were just leveraging their position here.
hero member
Activity: 2800
Merit: 603
OP already mentioned that NitrogenSports showed him a clause in the TOS hidden under the Cashier rules.

You can't complain when that is on their TOS because as a player you agreed with it when you sign up, unfortunately, OP does not read the terms so this has cause him some inconvenience, however, seems like the problem has already been solve so it's better for the thread to get lock?

The issue got resolved, not without hiccups.
legendary
Activity: 3094
Merit: 1468
I don't think it's scammy.  I've been in a few fiat sports betting sites and poker sites and it's mostly standard practice really.  They can't just let players deposit and withdraw on a whim, esp. BTC sites.

But why not?

Are they concerned about people using it as a wallet service? If yes, why not just add transaction fees instead of forcing people to bet?

Just because something may be industry standard doesn't mean that it's not designed to harm. The cigarette industry, for example.


Agree with you^^

Or they can set a withdrawal free from fees limited to one or two within a certain time period or could make up some tier level along with it (if they want to give some extra to heavy gamblers)/Or perhaps they can set up something like a deposit without a play are subjected to fees . There is still one site: sportsbet which doesn't asks for roll over requirement but that is gonna be abused as well.

legendary
Activity: 2114
Merit: 1147
https://bitcoincleanup.com/
~
IMO if this wasn't in the TOS then the casino deserves to be shunned and perhaps even a scam report written against them for malpractice and attempting to extort BTC newbies.
IMO, if this is not in their TOS, Nitrogen would not hold the funds and require OP to do the rollover requirement. I am not sure if which part of the TOS ~
OP already mentioned that NitrogenSports showed him a clause in the TOS hidden under the Cashier rules.

~
Anyhow, it seems like that they won't budge. I've completed my rollover now (very reluctantly) and hopefully they do free up my account.
They also did show me a clause in the terms and conditions that is well hidden under the "cashier" section. Whether or not this was reasonable is up to you to decide Undecided

Written somewhere in the cashier rules is this:
Quote
All users are required to make a first-time deposit and provide significant action (one-time rollover on funds) before being able to withdraw any winnings from poker free rolls, contests, and free bets.
hero member
Activity: 2828
Merit: 666
Honestly though, if this limitation is not covered in their TOS, it's not something OP could have agreed to in anyway. It's very unreasonable to hold funds anyway, but to holw own funds under the limitations of a  bonus scheme just absurd.

IMO if this wasn't in the TOS then the casino deserves to be shunned and perhaps even a scam report written against them for malpractice and attempting to extort BTC newbies.

IMO, if this is not in their TOS, Nitrogen would not hold the funds and require OP to do the rollover requirement. I am not sure if which part of the TOS since personally I am not reading all what is written every time I play in a certain site, just like a typical gambler I guess.

However on the part of OP since he is willing to deposit a huge amount, then he should know all the terms prior to depositing such amount.

Actually I agree with you, if OP seen that the site is scamming him, then probably a scam accusation is way better to get this problem notice easily.
legendary
Activity: 2394
Merit: 1412
Leading Crypto Sports Betting & Casino Platform
Honestly though, if this limitation is not covered in their TOS, it's not something OP could have agreed to in anyway. It's very unreasonable to hold funds anyway, but to holw own funds under the limitations of a  bonus scheme just absurd.

IMO if this wasn't in the TOS then the casino deserves to be shunned and perhaps even a scam report written against them for malpractice and attempting to extort BTC newbies.
legendary
Activity: 3136
Merit: 1233
Leading Crypto Sports Betting & Casino Platform
I think that you should be able to withdraw your funds deposited to a sport betting website once you have played at least a bet.Since this is not a bonus it should not have any requirements for withdrawing like rollovers like Nitrogen asks.Next time use a friendlier sport betting site with better reviews.
hero member
Activity: 1008
Merit: 531
I don't think it's scammy.  I've been in a few fiat sports betting sites and poker sites and it's mostly standard practice really.  They can't just let players deposit and withdraw on a whim, esp. BTC sites.

But why not?

Are they concerned about people using it as a wallet service? If yes, why not just add transaction fees instead of forcing people to bet?

Just because something may be industry standard doesn't mean that it's not designed to harm. The cigarette industry, for example.

And who's to decide that 1x rollover is a fair amount to say that you have completed "significant action"? Obviously, nothing we can do, but perhaps punters can use a bit more of their judgment avoiding these sites.
legendary
Activity: 3094
Merit: 1385
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I made a 0.4BTC deposit to NitrogenSports today, because I withdrew some funds from Deribit and had my Nitrogensports deposit address saved from a previous withdrawal. I didn't realise that adding a new address would result in a 3 day cooldown period before I could actually use it to withdraw, so I went ahead and withdrew to Nitrogen.

As a 'gesture' to pay for the tx fees associated with this transaction, I opened a 0.0001 BTC blackjack bet and surrendered. (somewhat irrelevant).

I received this message from support, alongside a message that my account was suspended after I requested withdrawal:

EDIT: My userid is 1912815
NitrogenSports has been accused of shady behavior before. While this cannot technically be called 'scam', and I am glad that eventually, you got your money back, it is misleading of them to behave this way. Withdrawing into a sportsbook does not sound like a good idea, and perhaps you should try a more reputable sportsbook (like Sportsbet.io) next time. Like what you've found in the rules, I've only encountered such rollover requirements regarding deposit bonuses, free spin money and stuff like that. Their weird rule is just something to keep in mind, I guess.
legendary
Activity: 2730
Merit: 7065
Farewell, Leo. You will be missed!
I am glad that in the end you got your money, but I didn't understand why you had to withdraw to Nitrogensports in the first place. Was the only reason the fact that you had that deposit address saved somewhere and it was easier for you to use a known address? Where is the money now and why couldn't you have sent it their in the first place?   
legendary
Activity: 3906
Merit: 1403
Life, Love and Laughter...
The issue got resolved, not without hiccups.

I was certain that I turned over my funds once (as I bet an extra few times as well to ensure that is the case), but when I submitted a support ticket, their response with simply "you have not hit the rollover threshold, please keep playing on sportsbook/casino/poker".

It was after I gambled another 0.1 BTC in volume that they decided to unlock my account. I've gotten my withdrawal now.

I know that it's my fault for withdrawing straight to a site like this. But that doesn't mean that what they're doing is not scammy.

I don't think it's scammy.  I've been in a few fiat sports betting sites and poker sites and it's mostly standard practice really.  They can't just let players deposit and withdraw on a whim, esp. BTC sites.
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
If the issue was resolved then at least is a satisfactory result even if you were forced to enter he roll-over.

I have never signed up at Nitrogen Sports and never played there and have limited knowledge about them. I briefly browsed the website not that long ago just to familarise myself with their structure. On the surface it seems there are a few people unhappy with what is going on but there are no mass complaints. It would be wise for all users that feel let down by Nitrogen Sports to post their grievances so members can start looking in to see just how wide spread this problem actually is and how many users have been affected by it.


The issue was resolved eventually through me completing the 1 time rollover. I'm not sure if there is much point in trying to create a scam accusation thread now.

The support did show me the relevant clauses that are associated with the 1 time rollover requirement, which *technically* backs up their arguments. However, I still don't think that these clauses are fair to the users and should come under closer scrutiny.

I understand that there is really nothing that I can personally do to change how this industry operates, but at least others can see my case and potentially be steered away from similar situations.
hero member
Activity: 1666
Merit: 753
If you do not have any success with them then please create a scam thread. From reading other replies it seems they have a habit of doing the same thing to their users on a very regular basis so maybe they deserve to be put under a negative light to be scrutinised.

I made a 0.4BTC deposit to NitrogenSports today, because I withdrew some funds from Deribit and had my Nitrogensports deposit address saved from a previous withdrawal. I didn't realise that adding a new address would result in a 3 day cooldown period before I could actually use it to withdraw, so I went ahead and withdrew to Nitrogen.

~snip~

EDIT: My userid is 1912815

The issue was resolved eventually through me completing the 1 time rollover. I'm not sure if there is much point in trying to create a scam accusation thread now.

The support did show me the relevant clauses that are associated with the 1 time rollover requirement, which *technically* backs up their arguments. However, I still don't think that these clauses are fair to the users and should come under closer scrutiny.

I understand that there is really nothing that I can personally do to change how this industry operates, but at least others can see my case and potentially be steered away from similar situations.
sr. member
Activity: 1456
Merit: 325
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While this is an unacceptable behavior, we can't do pretty much. There are no regulations for these gambling sites, and such terms are their terms.

The 3 day cooldown must have been more worth it to wait than risk your coins to forced bets. The support won't help you that much if it's their policy, but having your ticket considered would actually be lucky.
full member
Activity: 1022
Merit: 144
Penguin Party 🐟
Believe me I am sure they have atleast 1 scam accusation for this exact reason. I have personally opened one!!! I have since removed it. But they should update there terms I have had alot of issues with them but have always fixed it and or reimbursed me for waiting! (Freebets and those sorts)

I would find the scam thread for it and post your experience. Alot goes into creating a scam accusation. I do not think they ripped you off But they really could be faster in there support. Tickets take on average 10 days!
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
If you do not have any success with them then please create a scam thread. From reading other replies it seems they have a habit of doing the same thing to their users on a very regular basis so maybe they deserve to be put under a negative light to be scrutinised.

I made a 0.4BTC deposit to NitrogenSports today, because I withdrew some funds from Deribit and had my Nitrogensports deposit address saved from a previous withdrawal. I didn't realise that adding a new address would result in a 3 day cooldown period before I could actually use it to withdraw, so I went ahead and withdrew to Nitrogen.

~snip~

EDIT: My userid is 1912815
legendary
Activity: 3136
Merit: 1870
Metawin.com
Good to know that your funds was released after the rollover, they really need to update the terms so that all of their users wouldn't be confused on why their withdrawal request gets blocked.


Based on your description, you shouldn't need to complete any rollover of your funds, as like you said, your funds were not the result of any freebies or promo.

I think that if NitrogenSports tries to defend this, it's worth opening a scam accusation on them, since this is clearly unacceptable.

I have NEVER seen a sportsbooks or casino site of any kind force users to rollover their funds in this way, that's insane. Imagine walking into a casino and being told you need to roller your funds 2x before you can extract your winnings, that's a joke.

This is going to end badly for NitrogenSports.
Several bitcoin gambling sites and sportsbook have rollovers but the difference is they mention it in their t&c. Rollovers on your winnings is a different story and OP didn't win anything though.
copper member
Activity: 2044
Merit: 591
🍓 BALIK Never DM First
The issue got resolved, not without hiccups.

I was certain that I turned over my funds once (as I bet an extra few times as well to ensure that is the case), but when I submitted a support ticket, their response with simply "you have not hit the rollover threshold, please keep playing on sportsbook/casino/poker".

It was after I gambled another 0.1 BTC in volume that they decided to unlock my account. I've gotten my withdrawal now.

I know that it's my fault for withdrawing straight to a site like this. But that doesn't mean that what they're doing is not scammy.

You should still open a scam accusation on them about this, what they did is still unacceptable.

Particularly if it's not specified in the rules.
hero member
Activity: 2744
Merit: 517
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They only have to secure that every transaction that it happens to their site is not anything that could find it illegal or any questionable mixing transactions just to hide something. NitrogenSports build their good reputation and freezing some withdrawal transactions is not their intent to do so if all rules have been followed by all account holders.

Anyway, it has been resolved already. It is not really a good experience but something it gives learning at your side and also with the others who would like to make use of their services.
hero member
Activity: 1666
Merit: 753
The issue got resolved, not without hiccups.

I was certain that I turned over my funds once (as I bet an extra few times as well to ensure that is the case), but when I submitted a support ticket, their response with simply "you have not hit the rollover threshold, please keep playing on sportsbook/casino/poker".

It was after I gambled another 0.1 BTC in volume that they decided to unlock my account. I've gotten my withdrawal now.

I know that it's my fault for withdrawing straight to a site like this. But that doesn't mean that what they're doing is not scammy.
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