Topic: NitrogenSports.com SportsBook: Best odds! Parlays & Teasers! eSports! - page 6. (Read 26242 times)

Thanks for the reply.  I am so excited to see Nitro 2.0, I really can't imagine it getting much better besides the instant payout thing.  As is, you guys already blow the other guys out of the water on odds, layout, and everything else!

We were doing some work on the server that we didn't think would cause side effects, but obviously it has. 

You should be good to go now. Tell me if you are still having issues.

Is something wrong with the server? I keep getting 502 Bad Gateway.

We agree that this should be possible. We will make sure it is on the new version of Nitrogen.

Not sure if this is possible, but it would be nice if you could add the same game twice for a parlay.   Sometimes I like to do parlays on the same game for the NFL season, taking a team to win the ML and also betting on the points.

IE:
Thursday, September 19, 2013
Kansas City Chiefs ML +157
AND KC vs PHI o50.5 -105

Parlay... but I can't do that on the site right now.

We are still aiming for end of September for this new update. It will include instant cashouts as well as a lot of cool new features.

Pretty much a lot of the backend and front end is changing, based on feedback from you guys! So keep it coming.

Any update on Nitro 2.0 and improved withdraw feature ?

I just wished esport would be graded faster :c missing out on all the games waiting for mine to be graded

bitcoin bets for e-sports! I'm so happy

I'm betting for League of Legends World Championship match results.

I suggest you simplify the withdraw process, that's my only critique.

Great, thanks.

That would be the reason why your bet was cancelled. Please note we try to keep all our start times accurate, but at times (especially with e-sports) games schedules can change suddenly and we may have games available which have started, or take games off the board which still have an hour or more before their newly designated start time.

If you bet before the match had started your wager would of course stand regardless of the start time listed on our website, according to the rules. If you believe you lost something which started already then yes you should contact support immediately ([email protected]).

Please keep in mind we are trying to offer the community an honest and safe place to play and we hope that players do not try to take advantage of obvious errors. Mistakes do happen, but most of the time it is easy to spot those trying to take advantage. All it does in the end is load up the support team with more work!

Withdraw of bitcoins is automatic every 24 hours, (if you have no pending wagers) it will be sent back to the depositing address. You can also email support at any time to request a withdraw outside of the daily withdraw and they will try to accommodate this. Yes, you can contact support with your receiving address to be sure; it will stay locked with your account for all future withdraws.

Well, looks like the match had already started when I bet.
So if I had bet before the match started, it would be accepted, even if the time you listed was inaccurate?
And if I believe I lost my bet on something which already started when I bet, I should contact support?
And last question: withdrawal by bitcoins is manual, meaning I should contact you with my receiving address to withdraw my balance?

Hi ctlaltdefeat,

Stakes would be returned if the game ended in a push or tie (with no draw wager available and according to rules), if the game was cancelled (did not take place) or if the game was rescheduled (beyond acceptable time according to rules).

Stakes would also be returned if you placed a bet after the match had already begun (ie. the match was already started).

If you believe your particular bet does not fall into the above categories, shoot me a PM or email support with your account information and we can investigate your particular case in more detail.

Thanks!

I just bet on Esports - Dreamhack - Nerchio +1.5 and got my stake returned to me after a few hours.
Why is that?

Nope, you should be all set! Shoot me a PM if you need anything! 

Awesome! It was a soccer game. Do I need to let you know what game/bet it is or will you guys look at it automatically? Thanks for the quick response. Great site!

Absolutely, depending on the sport we like to review the cancellation manually to make sure the game wasn't just delayed, etc.

But you will forshiz get your BTC back. 

I placed a bet on a game that was cancelled today, but the bet is still Open. Will I get the btc back?

Things should be fast & stable again, sorry about the website performance this morning!

Our default max bet is 15BTC. It is our policy to not limit winning players.

We've been having a crazy amount of traffic on our site this morning, but we are making changes so we can handle this a bit better!